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Hotel Management

Montgomery, Alabama, United States
January 27, 2018

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Kadijah Nettles

Montgomery, AL *****



American Dream Properties, Inc.

•Assistant Real Estate Manager (December 2016 - Present)

* Assisting with Marketing/ advertising for multiple properties

*Presenting ideal properties to potential tenants

*Building a positive, professional relationship with tenants

*Collecting rent from tenants

*Inspecting each property, to ensure that existing & potential clients are beyond impressed with the overall maintenance

*Reporting maintenance issues and bug infestations to maintenance technician

*Ensuring that all maintenance issues and requests are resolved within a reasonable amount of time

*Preparing mortgage, utility, and insurance payments for Real Estate Manager

Extended Stay America, Montgomery, Alabama

•Guest Service Manager (July 2015 - October 2017)

*Greeting and checking customers into their rooms, delivering a captivating home away from home experience!

*Maintaining the cleanliness of the office and lobby

*Checking rooms [have a keen eye for cleanliness/ keen sense of smell]

*Reporting maintenance issues to maintenance technician

*Billing companies (such as CLC and Bluewater Management / Veteran Affairs)

*Assisting general manager with reports, invoices, sales forecast, disputes / chargebacks, audit packs, filing / organization, etc.

*Assigning rooms to housekeepers

*Training new hires

*Washing linen

*Washing dishes

*Have also done Night Laundry position

Days Inn, Montgomery, Alabama

•Front Desk Clerk (June 2015 - November 2015)

*Greeting and checking in customers, while providing excellent hospitality!

*Maintaining cleanliness of the office and lobby

*Washing linen

*Washing dishes


*Great professionalism

*Exceptional customer service

*Takes initiative




*Familiar with filing, sorting, typing, faxing, printing, invoices, billing companies, etc...

*Familiar with Microsoft Office


*Associate degree in Business Administration

*Advanced diploma

*Granted a raise within 6 months, while working at Dillard’s

*Received NUMEROUS compliments from guests (Medallia, TripAdvisor, Expedia, etc regarding my exceptional customer service and willingness to make any unpleasant occurrences RIGHT, within a reasonable amount of time.

*Always pass yearly evaluations


Wallace Community College Selma

* Associate of Applied Science in Business Administration, December 2016

Brewbaker Technology Magnet High School / Jefferson Davis High School

* Advanced Diploma, May 2013


1. Improve and/ or preserve this company's reputation

2. Lead a team that will anticipate and accommodate guest’s needs, providing a home away from home for guests

3. Expand revenue, eventually leading to profit maximization!

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