Resume

Sign in

Human Resources Manager

Location:
Toronto, Ontario, Canada
Posted:
January 27, 2018

Contact this candidate
Sponsored by:
TalentDesk
Post Jobs to
Multiple Job Boards &
Get more Candidates
Try it Free!
Start your 30-day
Free Trial

NATASHA SHARMA

Toronto, ON

647.***.**** ac37um@r.postjobfree.com

www.linkedin.com/in/natashasharma7

Human Resources Director Strategic Operations Planning Full-Cycle Recruiting

Business Partner Retention Relationship Building International HR

A team-oriented, performance-focused Human Resources Director highly regarded for establishing policies and procedures, recruiting and hiring key employees, developing personnel, retaining employees, creating HR initiatives and fostering overall growth opportunities. Strong leader and persuasive communicator who can champion ideas throughout a company. Proven ability to partner with senior management to develop strategies that improve employee productivity and staff promotions. Strategic thinker and self-motivated professional who is able to manage several tasks simultaneously and perform under pressure in fast-paced, deadline-focused environments.

Selected Highlights

Saved record-breaking $40K in 4 months via reorganization, downsizing and integral business efficiency projects while guiding teams across multiple complex transitions.

Championed custom-tailored recruitment & on-boarding process, HRIS system, ADP Payroll, US benefits program, and more to achieve a 38% increase in retention and a 15% increase in revenue per employee.

Led total HR administration in a rapidly growing company (Corporate Travel Management Solutions Inc & JETLUX Inc.), placing on the Profit 500 list in 2013, 2014 & 2015.

Improved efforts to manage 210 direct reports and contributed substantially to branch operational successes, achieving record overall revenue of $10M+ annually.

Delivered professional excellence as key component of private contract business growth (21% in one year) through the origination and spearheading of efficiency projects.

Core Competencies

Employee Relations

Organizational Communications

Benefits & Compensation

Talent Management

Logistics

Staff Leadership

Customer Service

Strategic Full Cycle Recruiting

Performance Development

Change Management

Growth Strategies

Operations Planning

Professional Experience

Corporate Travel Management Solutions Inc & JETLUX Inc. Toronto, ON 2014 – 2017

Human Resources Director – 2015 - 2017

Human Resources Manager – 2014 - 2015

Manage all HR functions of ctms Travel Group’s Toronto (HQ), Vancouver, Miami & London (UK) locations including payroll, compensation & benefits, recruitment, onboarding, exits, policy development, employee performance management, time off management, supervision of mid-level managers. Work daily with C-Suite Executives & BOD to steer the human aspect and focus the direction of the company. Assists with Operations support, strategy & policy developments. Complete authority to ensure compliance with H&S and all HR administrative functions including HRIS.

Sought for expertise in Recruitment, Employee & Management-level Performance Management, HRIS, CAN/USA/UK Payroll Administration, CAD/USA Benefits Administration, H&S, Legal liaison, Canada Labour Code – Part II Certified, Employment Standards Act, Human Rights & Privacy Legislation.

Tripled company workforce in <2 years to support continuous client growth and stellar business expansion.

Introduced custom-tailored recruitment & on-boarding process, HRIS system, ADP Payroll, US benefits program, and more to achieve a 47% increase in retention and an 18% increase in revenue per employee.

Guide total HR administration in a rapidly growing company, placing on the Profit 500 list in 2013, 2014 & 2015.

Negotiated contracts with vendors & suppliers to realize a 26% HR Operations cost reduction in 2016.

Maintained a sharp focus on the people-side of change and how it relates to business processes, systems and technology, job roles and organizational structures.

First Student Canada Burlington & Mississauga, ON 2004 – 2009

HR Operations Manager

Internationally trained and accountable for all operations, including health & safety, dispatch, payroll, and training & development. Liaised with all private and public customers to ensure exceptional service. Managed recruiting, interviewing, hiring, training and development, financial and budget analysis, employee relations, training, WSIB coordination and RTW/modified work programs.

Innovated on efforts to manage 210 direct reports and contributed substantially to branch operational successes, achieving record overall revenue of $10M+ annually.

Demonstrated professional excellence as key component of private contract business growth (21% in one year) through the origination and spearheading of efficiency projects.

Mentored new managers for up to 3 months within the widely successful Manager in Development (MID) Program, enabling superb performance and driving a 29% increase in average manager performance.

Accelerated turnaround of an underperforming location and transformed one of the region’s highest turnover locations to attain a retention rate of 76%.

Additional Experience

English Language Instructor, English Program in Korea & PAGODA, Busan, South Korea: 2009 – 2011

Tour Manager, EF Educational Tours, Toronto, ON: 2012 – 2013

Field Manager, GMR Marketing, Toronto, ON: 2013 – 2014

Education

Smartly – Business Degree Programs

Executive Masters of Business Administration – EMBA Candidate (In Progress)

Wilfrid Laurier University, Waterloo, ON

Bachelor of Arts (Hons) - Communication Studies / Minor – Philosophy

Bachelor of Arts – Sociology

Clubs/Activities: Vice President of Activities on House Council, Laurier Students for Literacy (LSFL)

Humber College, Toronto, ON

Certificate in Human Resources Management, Hons

Certifications or Additional Education:

Certified Human Resources Leader (CHRL)

Teaching English as a Second Language (TESOL)

Additional Credentials

Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook) / SharePoint / Halogen TalentSpace / HRIS (PeopleSoft / infoHR / Collage) / BambooHR / ATS / Hyperion / ADP Payroll/TotalSource/RUN, Paychex, PAYweb

Honors & Awards

2016 President’s Award Recipient – ctms Travel & JETLUX Inc

Professional Development

ADP Business HR Fundamentals Course (USA)

National Coaching Certification Program – (NCCP Level 1)

Unleash Your Magnificence – Leading with Mind, Body and Soul

Oxford Seminars – Teaching English as a Second Language (TESOL)

Organizations

Human Resources Professionals Association

TICO - Travel Industry Council of Ontario

Volunteering Experience

Me to We Volunteer / Reading Tutor with Laurier Students for Literacy (LSFL)

Interests

Coaching, yoga, travel, healthy eating/learning about nutrition, sewing, reading



Contact this candidate