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Engineer Customer Service

Location:
Doha, Doha, Qatar
Salary:
4000 QR
Posted:
January 27, 2018

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RESUME

ABDUL KALEEM S/O ABDUL KAREEM

HOUSE # *-1-71, AHMED BAGH CURRENT QATAR MOBILE NO: 33785841,

NEAR SHAHEEN SCHOOL

BIDAR. E-mail: ac37or@r.postjobfree.com

Subject: Position applied for Secretary/Computer Programmer

CAREER OBJECTIVE

Seeking a position to create value for my company and to myself

To believe that my individual success life in the company’s success

To work smart and sincerely to wards the success of my company

STRENGTHS

Fast learner (I believe learning is journey not destination)

Possess innovative thinking

Good communication skills

Effective team player

Versatility

ACADEMIC QUALIFICATION

B.A Graduation from Al-Ameen F.G College, BIDAR.

Diploma I.T.I (Computer Operator & Programming) Assistant SAPTAGIRI ITC BIDAR 585401

Intermediate from Al-Ameen PU College, BIDAR

SSLC from Al-Ameen High School, BIDAR.

TECHINCAL SKILLS

Computer Hardware from Siddharth Info-Tech PVT LTD#38/1 2nd Floor N.S Iyengar,

Seshadepuram, BANGALORE-560 020.

Computer Service Engineer, Installation, Computer Peripheral,

Languages: C, C++. Oracle, Java.

Operating Systems: Windows 98 / 2000 / WIN XP,20002, 2003,WIN 7, VISTA,

Office Tools: MS Office 98 / 2000,2007,2010.

Skill: Ability to provide Local Area Network among looped systems.

EXPERIENCE

1.Currently working as a Secretary/Admin Coordinator in 18-11-2014 to till now Sigma Plastic Factory in New Industrail Area street 81 Qatar.

2.1 Year Computer Service Engineer, Installation, Computer Peripheral, in Siddharth Info-Tech PVT LTD#38/1 2nd floor N.S Iyengar, Seshadepuram, and BANGALORE-560020.

3.2 Year Computer Teaching IN Wilshire Computer Education B.V.M.M GOVT OF INDIA (NYK-A.NO.572) Bidar.

4.1 Year Computer Teaching in Soft-Tech Computer Institute#8-11-132/1 beside K.E.B Bidar.

5.IMANCO Through SAUDI TELECOM, DAMMAM Etisalat Area, Date of 2007-to 2012. working as a Computer Programmer Assistant/WFSM /MSP/MAMAS, Network Surveillances Team Leader, Computer Service Engineer, Installation, Computer Peripheral with in IMANCO on contract with Saudi Telecom Co., Kingdom of Saudi Arabia (K.S.A).

JOB RESPONSIBILITIES :

Assembling and trouble shooting of PC’s.

Installation of Operating Systems like Windows NT, 2000, XP, Me, MS-Dos, Windows 3.1/9X.

Installation of all Dos Based and Windows Based Application Software's.

Installation of all Modems, Scanners, Web Ram & Internet servers, Internet Browser.

Working Knowledge of Diagnostic Utilities like Disk Manager, Norton Utilities and Norton Disk Doctor, Trouble Shooting, Preventive Maintenance and Backups.

Installation, Configuration & Administration of Windows NT Server 4.0 & workstation 4.0, Windows 2000.

Backup & Password Recovery

TCP/IP suite

Installation & Trouble shooting, LAN & LAN Cabling.

Configuration & Maintenance of LAN Components.

Maintenance of optical fiber components.

ii).Organization : TATA Communications Internet Services Pvt. Ltd (ISP)

Designation : Field Engineer (DSL Customer Support)

JOB RESPONSIBILITIES :

Configuring ADSL Routers and Modems

Updating customer Service Requests in Remedy

Installation and maintenance of networking equipment like Hubs, GUI Routers.

Configuring mail accounts in Microsoft Outlook.

Configure the VOIP Device

Experience in configuring and trouble shooting of networks based on TCP/IP.

Installing, Configuring, Trouble shooting in managing ISDN lines.

Trouble shooting and problem solving network related problem and maintaining the connectivity at all times.

Maintenance:

Wan links, E1, DSL, DSLAM, WIMAX,

Maintenance of complete Broad band connectivity

Maintenance of Fiber Access links

PERSONAL INFORMATION

FATHER’S NAME : ABDUL KAREEM

DATE OF BIRTH : 05TH APRIL 1983

NATIONALITY : INDIAN

RELIGION : ISLAM

MARITAL STATUS : Married

LANGUAGES KNOWN : ENGLISH, ARABIC, URDU, HINDI, AND KANNANDA.

Passport Number : M2471848

Driving Leciense : KA3820060001274



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