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Customer Service Management

West Palm Beach, Florida, United States
January 26, 2018

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Robert Preato

*** ********* *****

Royal Palm Beach, Florida 33411

home: 561-***-**** cell: 561-***-**** e-mail:

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Successful and accomplished Chief Financial Officer with more than twenty years of healthcare financial management and leadership experience. Hands on leader with proven track record of driving financial performance through strategic growth initiatives, operations and process improvement, cost reduction, revenue cycle management, productivity enhancement and customer satisfaction improvement. Superior teambuilding and interpersonal skills with ability to communicate effectively across the entire organization. z ̈ ̈a ©

Financial Statement Preparation/Analysis Internal Controls Development and Implementation

Accounting and IT systems implementation Leadership and teambuilding

Revenue Cycle Management Critical Thinking / Problem Resolution

Budgeting and Forecasting Customer Service / Satisfaction Improvement

Profitability and Cost Analysis Staff development and mentoring

Audit and SOX Compliance Strategic Planning and Business Development

Productivity Improvement Process and Workflow Improvement

Product/Service Line Analysis Contract Negotiation / Management

Cost Control/ Reduction Capital Budgeting and Asset Management

Cash Flow/Funds Management Managed Care Contract analysis/ negotiation

HIPAA and Stark Law Compliance Supply Chain/ Inventory Management


Development of strategic business plan and proforma financial statements for service line, product line and facility expansion projects as well as major capital equipment acquisitions.

Design, develop and implement financial accounting systems including internal controls and policies and procedures in compliance with GAAP

Establish and maintain banking relationship and develop funds management and business financing

Direct Accounting (including payroll and accounts payable), Business Office (including registration, admitting, billing and collections), Supply Chain, Information Technology, Heath Information Management, and Case Management departments

Develop annual operating and capital budgets in coordination with strategic business plan

Develop and Monitor key operating statistics for financial forecasting and performance improvement

Management and oversight of multi-entity financial statement preparation and reporting

Perform monthly department operations reviews, working with department directors to improve departmental financial and operations performance

Effectively integrate achievement of financial goals with quality and clinical outcomes improvement initiatives

Managed Care Contract negotiations and performance analysis

Coordinate preparation of annual Medicare Cost Report, internal and external audit workpapers and documents, and act as liaison with auditors

Leverage technology to improve supply cost and inventory management, revenue capture and collections improvement, productivity management and improvement, managed care contracting and decision support Robert Preato Page 2

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Certified Foot and Ankle Specialists Boca Raton, Florida Chief Financial Officer 4/2016 to Present

9Led successful implementation of new Practice Management system 9Developed new financial accounting policies and procedures and implemented internal controls in compliance with GAAP

9Identified in excess of $100k in cost savings opportunities and $20k in vendor overpayment recoupments 9Developed plan for upgrading technology for document management and workflow improvement 9Established due diligence procedures for new practice acquisitions Vicinitas Cancer Care Boca Raton Florida

VP Finance 6/2014 to 10/2015

9 Led Successful implementation of Accounting, ERP and IT systems for multi-entity cancer care company 9 Developed and implemented internal controls and accounting policies and procedures for corporate-wide accounting 9 Provided leadership in resolution of strategic, business, compliance, and legal challenges crucial to the successful launch of the Vicinitas Cancer Care model.

9 Provided financial leadership and guidance to achieve first year operating performance exceeding budget by $2.5M 9 Successfully established banking relationship and secured needed operating capital debt financing Investment Portfolio Management

Self Employed 6/2009 to 6/2014

9 Successful management of investment portfolio achieving an average 10% annual return HCA Palms West Hospital Loxahatchee, Florida

Chief Financial Officer 7/1998 to 4/2009

9 Developed business plans and successfully obtained funding for two major facility expansions, a cardiac catheterization lab, an MRI, and out patient surgery center, contributing to 500 basis point margin improvement and

$5M in annual EBDITA growth over a period of 10 years 9 Established cost accounting system enabling detailed financial analysis by product line and third party payer resulting in improved reimbursement, reduced cost, and more effective strategic product line development 9 Implemented Point of Service supply charging system which led to a $10M increase in annual supply charge capture, resulting in addition reimbursement of approximately $2M annually and $60K reduction in re-stocking cost 9 Implemented third party contract payment modeling system resulting 20% increase in recovery of underpayments and improved accuracy of contractual allowance accruals 9 Led consolidation and centralization of business office functions, resulting in $2.5M reduction in billing and collection cost, 15 day decrease in AR days outstanding and 10% reduction in bad debt 9 Established SOX compliance program achieving best practice in audit performance HCA St Lucie Medical Center St. Lucie, Florida

Chief Financial Officer 6/1997 to 7/1998

9 Key contributor to achievement of Solucient Top 100 award, recognized for outstanding year over year financial performance improvement.

9 Created business model and contributed to conceptual design of Urgent Care, Wellness and Wound Care centers. contributing over $1.2M in additional EBDITA

HCA Raulerson Hospital Okeechobee, Florida

Chief Financial Officer 11/1993 to 6/1997

Robert Preato Page 3

9 Recipient of HCA President"s award for CFO of the year for outstanding leadership and financial performance 9 Created and implemented complete re-design of patient registration area which resulted in faster, more efficient registration and improved patient satisfaction scores HCA Community Hospital New Port Ritchey, Florida

Controller 6/1986 to 11/1993

9 Implemented Kronos time and attendance system, leading to improvement in payroll processing efficiency 9 Developed fixed asset tracking system resulting improved control of capital assets and 30% reduction in leased IV Pumps.

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University of South Florida Tampa, Florida

Bachelor of Arts in Accounting

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