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Manager Management

Johannesburg, GP, South Africa
January 26, 2018

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NAME: Lorentine Phindile Mosia

POSTAL ADDRESS: 2 Lower Park Dr,




CONTACT NUMBER: 083-***-****



To find a challenging position to meet my competencies, capabilities, skills, education and experience within the organisation that will allow my personal development.


Attention to detail, Task prioritisation, Interpersonal skills, Strong problem-solving and analytical, administrative and organisational skills, Commitment to quality, Ability to work with a group of people, also work well independently, Enhance communication skills and time management.


High School: Mampoi High

2002 – 2006

School Certificate: Free State Senior Certificate with Endorsement,


Tertiary Education: University of the Free State

Degree: BSc IT Management

Major Subjects: Information Systems and Business Management


University of the Free State

Post Graduate Certificate in Education (PGCE) – FET Phase

Major Subjects: Computer Applications Technology and Business Studies


Computer skills:

-Programming (C#, ASP. Net, JavaScript, CSS, SQL, HTML, Delphi)

-MS Office, MS Projects, SharePoint,

-HP QC, SmartPlant Foundation


2012 -

Certificate of attendance Quality Awareness based on ISO 9001:2008

2012 -

Certificate of attendance Integrated Risk Management

2012 -

Certificate of attendance in IT Governance Risk and Compliance (GRC including COBIT 5)

2012 -

SAP LSO Training course

2012 -

IT Service Continuity Program

2012 -

Certificate in ITILV3 Foundation Course

2013 -

Certificate in HP QC 11.0 Essentials

2013 -

Eskom Enterprise Development Manager’s Award for Excellence in DRRI Team

2013 -

Certificate in SQL Basic DML

2013 -

ISTQB certification

2014 -

Complete Business Continuity Management course

2014 -

ICT Continuity Program

2014 -

Effective Speaking Seminar

2015 -

ISO 22301 Lead Implementer certificate

2015 -

Certificate of Business Continuity Institute (CBCI)

2017 - NCR Debt Counselling Certificate


1.Job Title: Maximus Software Testing & Implementation Consultant

Organisation: Octogen

Date: 03 October 2016 – Current

Key performance areas:

-Assist in documenting and implement test plans, processes and standards

-Review the architecture and designs of systems and features, and actively engage with Business Analysts and Developers to ensure the soundness of proposed solutions

-Review and revise acceptance criteria to guarantee they are fit for purpose once fulfilled

-Plan and perform testing activities

-On a day to day basis, will identify, report and prioritize defects, working with the Business Analysts, Business Partners, and coordinate with Developers to locate and assist in identifying and resolving software defects

-To co-ordinate re-testing of defects

-To prepare and maintain relevant test documentation, including test cases and scripts

-Assist with preparing and maintaining activity schedules, narrative and written reports, and visual progress charts

-Provide timeous test results to the project team

-To take responsibility for: time management; reporting and monitoring; risk management; issue management; quality assurance during testing

-Assist in providing support and training to users of the software both during implementation and post implementation

-Provide feedback to development team leaders to aid continuous improvement

-Provide estimates to team leaders to ensure delivery expectations are managed

Other Duties:

-Maintain Maximus user relationship (Internal and External)

-Generate and maintain system procedures and manuals

-Conduct regular training

-Effective communication of system requirements to the business analyst based on client interaction and workshops

-Generate weekly/monthly monitoring reports

-Generate and Maintain User questionnaires (workshops)

-Monitoring of competitors objectives and marketing strategies.

-Interact with other system vendors to keep abreast of changes in systems

-Maintain a strong relationship with the NCR to obtain Leads (Registered Debt counsellors)

-Address all system related queries RO Internal and external users

2.Job Title: Business Continuity Management (BCM) Consultant

Organisation: ContinuitySA

Date: 03 March 2014 – 30 September 2016

Roles and Responsibilities

-Consult and provide advice to clients on Business Continuity and Disaster Recovery management, planning and strategic management

-Conduct and consult clients on BCM and ICT Continuity lifecycle, covering:

Policy and programme management

Business Impact Analysis and Risk Assessments

BC and ICT Continuity Strategy

Implementation – BC and ICT Continuity Plans

Validation – BC and ICT Continuity Testing and exercises

Embedding – Awareness sessions

-Document relevant results and reports for the client

-Influence and interface with clients to gain approval

-Present training material on course or training sessions

-Participate in internal development projects

3.Job Title: Trainee Software Tester

Organisation: Eskom Holdings

Date: 01 March 2013 – 28 February 2014

Project Involved with: SharePoint, SmartPlant, B2B Engineering

Project Role: Trainee Tester, Analyst and Automation

-Black box, white box and functional Testing using software development methodology: Waterfall

Roles and Responsibilities

-To compile test cases, document test results, perform execution testing and defect reporting

-To develop and execute test plans to verify that upgrades meet operational requirements and technical specifications.

-To ensure the execution of test cases is correct, document the process if new functionality has been added, and update new test cases

-To document defects in Issue Tracker, providing status to Test Manager, re-testing previously failed test cases to verify fixes in a timely manner

-To take responsibility for Completion Reports at end of every project as well as documented Test Results


-Update and creation of test scripts using keyword driven scripting.

-Setting up of data sheets for repetitive data sets and allowing single point updates.

4.Job Title: Intern: Information Risk and Compliance

Organisation: Eskom Holdings

Date: 01 March 2012 – 28 February 2013

Roles and responsibilities

To support the business continuity management processes by ensuring that the required IT technical and service facilities (i.e. computer systems, networks, applications, data repositories, telecommunications, technical support and service desk) can be resumed within required and agreed business timescales.

-Coordinate DR test processes, Log DR Test Changes, Requests, and Incidents

-Maintaining ITSCM Database and DR test schedule for monitoring DR Solutions

-Compile Technical Recovery Procedures, Test Plans, Post Tests reports

-Facilitate sign-offs for ITSCM documents, Test Reports, ITSCP

-Regular Status Report on development and updates of IT Continuity Plans

-Presentation of ITSCM processes(assist in conducting of training business parties)

-Coordinating activities of the Disaster Recovery Review Improvement Project

-Manage Centralised Documentation Management for the IT Continuity program - Hyperwave system document control

-Aligning the critical IT systems with critical business processes

-Assist in drafting and reviewing Information Security and Investigations documentation, policies, standards and procedures, deviations on SAP


1.Ms Faith Mdiniso Project and Training Coordinator




2.Mr Humbulani Sigidane Business Continuity Management (BCM) Specialist

Johannesburg Stock Exchange


3.Ms Shibe Ndala Software Tester

iVeri Payment Technology



4.Mr Dika Modise IT Service Continuity Manager




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