Sales Health Care
Resume:
JOHN NIEMIRA, MBA
Phoenix, Arizona
********@*****.***
Regional Director of Healthcare Operations and Sales Regional Director Healthcare Operations
Area Operations Manager
Executive Director
Multi-Unit Healthcare Administrator
MANAGEMENT AND LEADERSHIP HIGHLIGHTS
Regional Director of Healthcare Operations and Sales Columbus Enterprises (2011–Present)
As Regional Director of Operations and Sales I am responsible for all administrative decisions, operations, business development, training, marketing, public relations, sales and fiscal management of up to 11 sites. I implement and manage multi-unit/multi-state healthcare companies, consult on projects, and perform as Regional Director of operations and sales. Serve as sales trainer and business development leader. Demonstrate ability to develop organizational/territorial objectives and goals as well as establish key metrics to measure efficiencies, productivity, market presence and profitability and setting direction for territory representatives on a day-to-day basis. Implement a policy of continuous improvement and maintain an ongoing review of market competitors. Some of my daily duties include creating strategies and tactical goals, developing professional relationships with a diverse client base, public relations, contract development and negotiations and evaluation and refinement of the account procurement/formal bid processes. Other duties are staff supervision, computer systems development, human resource activities, budget development, P/L responsibility and compliance activities, as well as, other general business operations for multi-sites. Administer territory budgets, implementing highly efficient and cost effective control programs that manage spending, and highlight areas of improvement. Financial acumen and P&L budget management experience. Ability to lead from a strategic and tactical perspective in all aspects of day to day operations. Turn-around experience and crisis management experience. Conduct research, analyze findings and prepare clear and concise reports and recommendations. Develop and implement productivity action plans to meet productivity benchmarks. Provide effective leadership for the development of a cohesive team. Select, train, coach, motivate, conduct performance evaluations, and direct the workflow of staff. Develop goals and performance expectations of staff. Strong track record of identifying, coaching and developing talent while leading a solid team. A proven success with driving sales and controlling costs. Effective problem solving and analytical skill. Coach managers/supervisors to lead continuous improvement initiatives of all sizes and scopes through the initiation, planning, implementation, and control phases of the project life cycle while leveraging tools and processes. Change management and project management experience. Develop and execute a strategic vision that connects customer requirements and experiences to operations and achieves desired results.
Regional Director Healthcare Operations and Sales/Area Operations Manager/ Executive Director
Emeritus Senior Living (2006-2011)
As Regional/Area Manager I oversaw 9 units for operations and sales, served as Regional Operations Specialist, business development and territorial operational leadership as a pro-active trouble-shooter, developed marketing plans for each unit to increase occupancy, hired and trained key staff members (EDs/CRMs/RNs), and supervised up to 75 employees serving more than 1000 residents. Employed analysis and creativity to form strategic business partnerships of trust and respect through highly effective communication skills and integrity. Demonstrated experience in creating and executing successful client relationships and territory plans. Responsible for all phases of strategic planning, human resource management, contract negotiations, regulatory affairs, strategic planning, marketing, meeting state regulations, statistical data analysis, budget development and analysis, IT, training and health care administration. Managed multiple departments and facilities that included: marketing, business office, accounting, food services, assisted living, skilled nursing, activities, transportation, environmental engineering, security, construction, independent living, housekeeping and human resources. Oversaw health care, contracting, state surveys, licensing, billing, utilization review processes, food programs, board development, and policy and procedure development. Administered territory budget, implementing highly effective and cost effective control programs that manage spend and highlight areas of improvement. Financial acumen and P&L budget management experience. Turn-around experience and crisis management experience. Conduct research, analyze findings and prepare clear and concise reports and recommendations. Developed and implemented productivity action plans to meet productivity benchmarks. Provided effective leadership for development of a cohesive team. Demonstrated effective problem solving and analytical skill. Multi-unit Administrator
Fresno/Visalia and Walnut Adult Day Health Care Centers (1997-2006) As an Administrator I oversaw multi-unit Adult Day Health Care Centers and provided leadership for healthcare departments and supporting services. Oversaw health care, contracting, regulatory affairs, state surveys, licensing, billing, utilization review processes, food programs, board development, and policy and procedure development for the company. Responsible for human resource management, contract negotiations, strategic planning, marketing, meeting state regulations, statistical data analysis, budget development and analysis, training and health care administration. Managed multiple departments and facilities that included: marketing, business office, food services, assisted living, skilled nursing, activities, transportation, IT, environmental engineering, security, construction, independent living, housekeeping and human resources. Developed and led teams to produce successful outcomes. EDUCATION
Master of Business Administration
Management.
Argosy University.
Bachelor of Science
Criminal Justice Administration.
San Diego State University.
Associate in Applied Technology
Computer Programming.
Balin Institute.
CERTIFICATIONS
Approved Adult Day Health Care (ADHC) Administrator RCFE Certified, Assisted Living Facilities
Certification in Customer Satisfaction Index (CSI) Arizona Adult Education Certificate
RECENT TRAININGS
Finance Specialist
LoudCloud
Moodle
Blackboard
Canvas
Near Pod
Web 2.0 Tools
VOLUNTEER OPPORTUNITIES
Big Brothers/Big Sisters
Kindness Initiatives
Anti-bullying Campaigns
Senior Center Board
Area Agency on Aging
Community College, Disabled Student Services
Adult Health Care Facilities
Public Health Care
County Courts, Victim/Witness Program
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