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Customer Service Assistant

Location:
Inglewood, California, United States
Salary:
19-21 an hour
Posted:
January 28, 2018

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Resume:

Deborah Hardin

Professional Summary

S uccessful, achievement-oriented Business Professional with over 20 years of progressive positions requiring knowledge and execution of a variety of exceptional organizational skills seeking challenging and gainful employment within the business administration and/or Accounting fields. My work experience includes accounting, customer service, sales, library assistant, teacher's assistant/tutor, nonprofit incorporation.and tax exempt filing.

Skills

● Partnering with cross functional disciplines

● Accounting software

● Managing multiple projects

● Effective communicator

● Incorporation/DBAs

● Superior attention to detail

● Expertise in invoice and payment transactions

● Account reconciliation

● Peoplesoft expert

● Invoice coding

● Exceptional with organization

Work History

Jenesse Center Inc.

Accounting Clerk/View Park,CA/May 2017-Now

*Time sheet auditing (comparing budgets to actuals)

*Preparing audit packages

*Filing contractual documents

*Filing AP documents as needed

*Cross training in AP/Contracts/Invocing/Allocations

*Assisting in informational recapture of electronic payroll for funder compliance

Veteran's Association - Inglewood Chapter

Administrative Assistant/ Inglewood, CA/ February 2015 - August 2015

● Filing client information

● Scanning/Faxing

● Calling prospective Section 8 Landlords for displaced veteran’s

● Creating and populating spreadsheets

Liberty Tax

Tax Preparer/ Inglewood, CA/ December 2014 - January 2015

● Prepared individual tax returns

● Customer Service

● Front office support

In-home

Caretaker/ Los Angeles, CA/ 2011-2013

● Caretaker for younger autistic/partially blind brother following mother's passing in September 2011

● Handled income/banking

CBRE

Accounting Specialist / El Segundo, CA/ October 2003-July 2011

● 8 years of industry experience

● Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations

● Composed daily and weekly cash reports

● Prepared reports summarizing accounts payable data

● Processed and supervised payment transactions for invoices, expense reports and commissions via check/EFT

● Maintained Payables files

Ticketmaster

Accounts Payable Clerk/ Customer service representative/ Telephone Sales representative / Los Angeles,CA/ February 1993-October 2003

● Researched and resolved payables discrepancies

● Coded and entered at least 50 invoices and expense reports each day

● Reconciled vendor statements, complaints and discrepancies

● Reviewed all expense reports for accuracy and proper expense disclosure

● Processed check disbursements

● Handled inbound sales calls in call center setting

● Handled inbound Customer calls regarding complaints, order discrepancies CSULA Library

Student Library Assistant/ Los Angeles, CA/ September 1989-December 1992

● Checked in/out and renewed library books/materials using the CSU library database system

● Received and processed approximately 75 new materials per week

● Trained new library student assistants

● Resolved patron's complaints tactfully and professionally Our Savior's Lutheran Elementary/ Teacher's Assistant/ Los Angeles, CA/ September 1988-June 1989

● Successfully improved student participation in the classroom

● Implemented reading and writing sessions to increase student literacy

● Supervised playground activity

EDUCATION

Bachelors of Science, Business-Administrative Management California State University, Los Angeles

Los Angeles, CA/ 1992

Associates of Science, Accounting

Los Angeles City College

Los Angeles, CA/ 1988



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