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Manager of New Business Underwriting

Montgomery County, Pennsylvania, United States
January 28, 2018

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*** ******** ****** 215-***-**** (Cell)

Ardsley, PA 19038

SUMMARY: Insurance/Financial Services with 34 years in the Life and Disability insurance industry responsible for Agency Management positions to include Sales/Marketing and New Business Underwriting for some of the largest providers in the industry. Home Office and Field experience working directly with Senior Executives/Owners and increasing leadership responsibilities overseeing field staff/personnel. I would like to continue my career with an organization that will utilize my Management, Supervision & Administrative skills to benefit mutual growth and success. Qualifications include:

Create and customize various tracking reports for all Representatives/Brokers

Process new business applications for 30+ Full Time Sales Representatives and approximately 200 Brokers

Solely responsible for all communications with agents regarding their pending new business.

Ability to communicate with all levels of Management, Field/Home Office employees and clients.

Effective planning and organization skills

Excellent problem solving and decision making ability

Self-motivated towards completing assignments with accuracy and proficiency

Recruit, train and develop new representatives as well as existing agents

Coordinate the implementation of Life and Disability products including negotiating improved ratings directly with Home Office Underwriting Staff and Management THE GUARDIAN LIFE INSURANCE COMPANY (2007-Present)

(Independence Planning Group – IPG)

Manager of New Business Underwriting - Review underwriting process to ensure compliance, accuracy and completeness of applications/forms as well as placement of business.

Analyze information and screen applicants regarding underwriting guidelines for Life and Disability insurance.

Liaison between insurance companies and Financial Representatives to determine risk factors involved with insuring clients.

Daily interaction with field representatives, medical personnel and various outside vendors to obtain necessary information for clients to obtain insurance coverage.

Run illustrations / quotes to determine appropriate premiums and amounts of coverage for proposed insureds.

Coordinate the implementation of all product related changes, as well as state and federal regulations - for all areas within Underwriting and New Business Services.

Create and maintain various weekly, monthly and YTD pending and placed new business reports for agents & management to track activity for production/qualification results. THE UNIFI COMPANIES (1996-2007)

(Acacia Life Insurance, Ameritas Life Insurance and Union Central Life Insurance) Manager of Administration - Responsible for the administrative management of the career field office and related detached satellite offices.

Created replacement and policy delivery tracking systems for compliance.

Customized non-company sponsored agency level reports for our financial center – programs were eventually utilized by other financial centers throughout the company.

Participated in recruiting interview process, conducted agent orientation and training on corporate policy/procedures, product training, as well as computer usage. RICHARD J. TREMBLAY Page Two


Completed applications, obtained signatures from clients, ran illustrations and quotes for Life and Disability products for all representatives in the agency.

Supervised business conservation and client service activities, monitored the preparation, submittal and follow-up of all new business and commission payments on placed business.

Ensured compliance with regulatory agencies and the Broker/Dealer policies and procedures, reporting any deviations.

Interviewed recruits, recommend hiring/termination, trained and supervised all administrative staff. PRUDENTIAL INSURANCE COMPANY (1983-1996)

Compensation Analyst (1994-1996)

Responsible for analyzing and administering compensation plan for members of management. Reviewed data and statistics, maintained tracking and informational reports to Vice Presidents while summarizing and making necessary recommendations. Researched and resolved inquiries and/or compensation discrepancies. Provided performance summaries to the Regional Vice President, making recommendations for most effective use of funds. Maintained and distributed support documentation to field office members. Regional Coordinator (1991-1994)

Operated as liaison between upper level management and Vice President of Regional Marketing. Prepared various contracts and legal documents for field personnel. Provided needed support for litigation and arbitration cases involving marketing practices.

Assistant Supervisor (1986-1991)

Handled all supervisory functions for staff members including attendance, performance evaluations, and promotion advancements. Supervised maintenance of sales representatives’ personal production records and payroll. Coordinated workflow to a section of 12 associates for processing. Commission Adjuster (1983-1986)

Researched and resolved compensation adjustments for agents and inquiries for insurance policies. Processed necessary policy transactions through menu driven mainframe. EDUCATION: Delaware Valley College, Doylestown, PA Business Organization and Management, 1990

LICENSES: Accident and Health, Life and Fixed Annuities

(DE, FL, MA, MD, MN, NC, NE, NJ, NY, OH, PA, SC and TN) CAREER Strengthening Analytical Thinking Team Building DEVELOPMENT Risk Assessment Management Managing Conflict COURSES: Time Management Cultural Diversity

COUNCIL Office Manager Advisory Group (OMAG)

MEMBER: Field Advisory Council (FAC)

E-tech-tives (Quality Service Team)

Customer Service Alerts – Task Force

AWARDS: Perfect Attendance - 34 Years

Chairman’s Quality Circle Award

Various Quality Service Awards

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