Registered Nurse Manager
Resume:
RESUME
JENNIFER HARTFIELD JOHNSON
**** *. ****** **** **** # 2121 *****************@*****.***
Houston, Texas 77040 Cell Number: 832-***-****
PROFESSIONAL
OBJECTIVE: Director of Women and Children Services
EDUCATION:
08/2007- 09/2008 Master of Science in Health Sciences focused on Health Care Management from Touro University International in Cypress, California, (Awarded September 2008).
06/1979-12/1987 Prairie View A&M University, College of Nursing, Houston, Texas. Bachelor of Science in Nursing (Awarded December 1987).
1984 Houston Community College, Houston, Texas
Pre-requites for nursing
1979-1980 Prairie View A&M University, Vocational School of
Nursing, Houston, Texas
1976-1979 Hempstead Senior High School, Hempstead, Texas
(Awarded Diploma May 1979)
EXPERIENCE:
01/2013- 10/2017 Memorial Hermann Hospital in Memorial City, Houston, Texas; Clinical Nurse Manager II of Labor and Delivery, OBED, Antepartum, Maternal Fetal Medicine, OR, and PACU. I worked in the L&D and OB ED at least 2-3 days a week as the staff nurse and intermittent Charge Nurse. I am certified Inpatient Obstetrics, Electronic Fetal Monitoring, Case Management, ACLS, BCLS, NRP and current in AWHONN fetal monitoring.
Accomplishments:
Received Baby Friendly Designation
Received Baldrige Assessment Award
Received Magnet Designation
Most improved Patient Satisfaction Scores from 40%- 92%
Most improved MD Satisfaction Scores 38%- 97% (1st time in the history of MHMC).
Increased employee satisfaction in L&D from Tier 3 to Tier 2
Increased employee satisfaction in OBED from Tier 2 to Tier 1
Increased employee satisfaction in Antepartum from Tier 2 to Tier 1
Kept employee satisfaction in Maternal Fetal Medicine at Tier 1
Cross trained the Antepartum Nurses to L&D to recover vaginal deliveries
Cross trained the L&D Nurses to Antepartum and OBED
Cross trained for OBED Nurses to L&D
Cross trained L&D to transition their own infants
Assisted with the organization of Medication Safety Fair- May 2017
Served on the Committee for the Advance Alignment Board for Baldrige Prep
Served on the Committee for Medication Safety
Served on the Peer Review Committee for employee incidents
01/2011- 01/ 2014 Omega Rules Nursing Agency, Houston, Texas; Staff Registered Nurse in L&D, Antepartum, OB Triage, Various Psych Units as Staff RN and intermittent Charge Nurse- Adults, Geriatrics, Children, Adolescents, etc.
7/2000 – 05/2005 Jen’s Nursing Agency, Houston, Texas; Chief Nursing Officer/Owner. Provided staffing of RNs, LVNs, CNAs, Psych Techs, and ORTs to hospitals, surgery centers, nursing homes, clinics, doctor’s offices, etc.
03/1999-07/2001 Bayou City Medical Center, Houston, Texas; Director of L&D. Certified in Electronic Fetal Monitoring. Rotated as House Supervisor on weekends every 4 weeks. I also worked in the L&D area whenever needed.
Accomplishments:
Most improved Patient Satisfaction Scores from 20-88%
Most improved MD Satisfaction Scores 45-90%
Increased employee satisfaction in L&D
Increased employee satisfaction in Postpartum
Cross trained the L&D Nurses to Postpartum
Cross trained L&D to transition their own infants
Served on the Committee for Medication Safety
Served on the Peer Review Committee for employee incidents
03/1995-04/1998 Columbia North Houston Medical Center, Houston, Texas; Perinatal Director (Certified in Electronic Fetal Monitoring). Rotated as House Supervisor every 4 weeks on the weekends. I also worked the L&D area whenever needed.
Accomplishments:
Most improved Patient Satisfaction Scores from 20-98%
Most improved MD Satisfaction Scores 70-90%
Increased employee satisfaction in L&D
Increased employee satisfaction in Postpartum
Cross trained the L&D Nurses to Postpartum
Cross trained L&D to transition their own infants
Served on the Committee for Medication Safety
Served on the Peer Review Committee for employee incidents
11/1991-12/1993 Park Plaza Hospital, Houston, Texas; Medical Intensive
Care Unit-Staff Registered Nurse (Intermittent Charge).
03/1988-11/2004 All Nursing Service, Houston, Texas; Psychiatric Charge Nurse intermittently on various units; RN for ICU and L&D.
03/1988-04/2012 Jefferson Davis Hospital, Houston, Texas. Transferred to Lyndon B. Johnson Hospital, Houston, Texas. Transferred to Ben Taub General Hospital, Houston, Texas. Staff Nurse L&D Department and worked the Yellow Room with Pregnant patients on the Ventilator, OR, PACU, OB/GYN surgery, OB Triage, Case Management, etc. I started as charge nurse, promoted to Assistant Nurse Manager, Inpatient Nurse Case Manager and Clinical Nurse Liaison. I am certified Inpatient Obstetrics, Electronic Fetal Monitoring, Case Management, ACLS, BCLS, NRP and current in AWHONN fetal monitoring.
Accomplishments:
Most improved Patient Satisfaction Scores from 50-88%
Most improved MD Satisfaction Scores 70-90%
Increased employee satisfaction in L&D
Increased employee satisfaction in Postpartum
Increased employee satisfaction in the Nursery
Cross trained the L&D Nurses to Postpartum and the Well Baby Nursery
Cross trained L&D to transition their own infants
Served on the Committee for Medication Safety
Served on the Peer Review Committee for employee incidents
HONORS:
Fall 2007- Summer 2008 Graduated in Magna Cum Laude at Touro University International in Cypress, California. Graduated Sept 19, 2008.
1987-present Member, Eta Delta Chapter of Sigma Theta Tau International Honor Society in Houston, Texas (Undergrad and Grad Chapter).
1987
National Collegiate Nursing Awards Winner at Prairie View A&M University, College of Nursing, Houston, Texas.
1987 United States Achievement Academy National
Commemorative Certification
1986-1987
Who’s Who Among American Students in Colleges and University Houston, Texas
1986
Student Scholarship, Prairie View Nurses Alumni, Houston, Texas
1986-1987
PROFESSIONAL ACTVITIES:
Clayton Academic Scholarship from the Clayton Foundation, Houston, Texas
1985-1987
Member of Red Cross Association, Prairie View A&M University,
College of Nursing, Houston, Texas
1986-1987
Member of National Student Nurses Association, Prairie View A&M
University, College of Nursing, Houston, Texas
1986-1987
Junior and Senior Class President, Prairie View A&M University, College of Nursing, Houston, Texas
1986- present
Member of Zeta Chi Beta, Chapter of Chi Eta Phi Sorority, Inc., Houston, Texas
1998- present
AWHONN member
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