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Customer Service Microsoft Office

Dallas, Texas, United States
400.000 wk
January 25, 2018

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Andy Williams

**** ********* **.

Ennis TX *****



Transitioning from an industrial / truck driver to a business administration support experienced back ground to a highly motivated legal professional with (93) recent extensive paralegal college credit hours acquired, Seeking a position as an Entry level- legal assistant / Paralegal/legal clerk with your company utilizing exceptional office management skills and brilliant background in law education to assist in orchestrating a smooth flow of legal operations.


El Centro College, Dallas Texas Pursuit of an Associate of Arts Degree, Paralegals studies, April 2013 – October 2017- Present / CLE

John F Kennedy High Mound Bayou, Mississippi Graduate, diploma 1981


Excellent communication and organizational skills

Able to work independently

Ability to use tact and sense of judgment effectively

Proven ability to interpret and apply relevant rules of law

Good knowledge of legal terminology

Ability to Work under Pressure.

Decision Making.

Time Management.


Conflict Resolution.


Customer Service

Phone Interviewing

Microsoft Office

Typing 35WPM

Excellent Communication Skills

Strong analytical skills; ability to meet deadlines; and able to maintain confidentiality

Extensive experience working with customer one-on-one and/ or via the telephone

Able to work in a team environment or as an individual contributor for the overall goals and objectives of the company


Working knowledge of investigating the facts of a case

• Demonstrated ability to conduct research on pertinent law, regulations, and legal articles,

• Highly skilled in writing reports to assist any attorneys to be prepared for trial

• Able to organize and present the information in a factual way

• Hands –on experience in keeping the all case information in computer data bases

• In-depth knowledge of drafting letters, contracts and mortgages

• Proficient in managing clerical duties pertinent to a law office


Hooper Brothers Trucking

Balch Springs TX 1996-2002 - 2007-2012

Long Haul Driver / Trainer

• Trained all new hires to preform over the road driving in all 48 states.

• Followed applicable State and Federal regulations,

• Checked vehicles to ensure mechanical safety and emergency equipment was in good working order,

• Followed appropriate safety procedures for transporting dangerous goods. Inspected loads to ensure that cargo was secure.

• Maintained logs of working and non-working hours, vehicle service or maintenance.

• Secured cargo for safe transport, using ropes, blocks, chain, binders, or covers

Frito Lay Inc. .

Irving TX 1995-1997

Bakery Line Specialist

• Enforced safety and sanitation regulations

• Conferred with other supervisors to coordinate operations and activities between departments.

• Inspected materials, products, or equipment for defects or malfunctions.

Dallas Area Rapid Transit 1990-1996

Dallas TX

City Bus Driver

• Transport of passengers over specified city bus routes to destinations according to time


• Complied with traffic regulations, to ensure that passengers are transported safely,

• Performed pre-trip inspections on vehicles prior to departure.

• Assisted passengers, such as elderly or disabled individuals on and off bus. Ensured

Proper seating, assisted with baggage, and answered questions about bus schedules

And or routes.

United States Army 1981-1985

Diesel Mechanic / Signal Technician

Communication and Signal Technician /Deployment

• Fort Jackson, SC- Boot Camp

• Fort Dix, NJ- AIT- Training – Diesel Mechanic

• Fort Neurite, Germany- Overseas Tour

• Fort Hood, TX - Fleet Mechanic

• Responsible for daily training, equipment matai Nance,

Deployment with logistics in field training exercises

• Fuel Handler

Volunteer Experience

• Big Brothers of Ennis TX - Mentoring of at-risk young men 2013- present

• Gibbs Seniors Assisted Living – Assorted care giving duties / Seniors Awards / Certificates

• El Centro College, Vice Presidents Honor Roll, Fall 2016

• Westlaw Next - Research More Efficiently- 09-28-2016

• Westlaw Next – Research More Productively -09-30-2016

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