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Customer Service Sales

Moorhead, Minnesota, United States
15- 18 per hour
January 25, 2018

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Paige Windahl

Devoted recruiter with diverse background in management and customer service.

Dedicated to providing excellent service and making operational and procedural improvements as needed.

2513 Fairway Drive

Moorhead, MN 56560


United Blood Services Platelet and Plasma Specialist February 2015- Current

Monitor the schedule daily and communicate with draw sta to meet hospital and patient needs for the area.

Create spreadsheets to assist in keeping information updated in donor files. Update files per draw sta to keep information accurate and current. Work to meet monthly and yearly goals.

E ectively communicate with team to maintain a clear view of goals. Welcome feedback from donors to improve their experience and our process. Recommend changes to existing methods to increase the e ciency and responsiveness of sta Charleys Angels New Baby and NICU Photographer

February 2014 -February 2015

Engage new parents in making memories of newborns. Maintain safety protocols for newborns and parents. Used posing techniques to enhance the newborn posture to produce better shots Utilize the Darkroom software to enhance the newborns images. Create the story of the family by including parents and siblings for images. Assist parents in ordering created images.

Reconcile daily bank deposits.

Upkeep equipment for consistent images and results. Target- Retail specialist

October 2006- May 2010

Executed job duties through order taking and fulfillment. Addressed customer inquiries and resolved complaints. Reorganized the sales floor to meet company standards. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Fulfilled customer shipping needs using UPS and USPS methods. Addressed and corrected sales sta communication issues in a tactful and e ective manner. Stocked and restocked inventory when shipments were received. Lifetouch,Grand Forks/Fargo - Studio Lead

July 2000- February 2004

Successfully managed the activities of team members. Recruited, managed and mentored an average of 5 associates. Developed, implemented, and monitored programs to maximize customer satisfaction. Facilitated rapport with our customer base by handling di cult issues with professionalism,empathy,and e ciency.

Addressed negative customer feedback immediately and with appreciation. E ectively managed departmental expenses to stay within allocated budget. Improved service quality and increased sales by developing a strong knowledge of company's products, services and guest needs.

Generated and distributed daily reports and order acknowledgments to appropriate personnel. SKILLS

Problem solving

Ability to find patterns

Can draw people out to find their true wants and needs EDUCATION

University of North Dakota, Grand Forks Fine Arts January 1994- 1997

Major Fine Arts

Minor History

Hair Designers Academy, Grand Forks Cosmetology August 1990- November 1991

Coursework in Aesthetics

Specialty in Color


Increase e ciency of Holiday Scheduling - to provide better work /life balance during the busy Holiday season while providing the vital products needed by Hospitals. Increase donor base -by creating a program to establish donor interest within a specific area and checking their platelet counts for later donation

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