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Vanessa's Resume

Hanover, Maryland, 21076, United States
January 25, 2018

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Vanessa B. Knight-Stewart

**** ********** **

Severn, MD 21144



To obtain a clerical/administrative and or nursing position where I can utilize my many acquired skills and training to support senior staff and provide patients with quality health care and highly professional customer service.

General Skills Summary:

*Over 4 years of experience in Data Entry

*Proficient in MS Word, MS Excel, MS Power Point, MS Access, MS Outlook Express, Word Perfect, Vision

*Knowledgeable of various office systems and Medical Billings Software

*Type 40-50 w.p.m.

*Possess a willingness to learn and a great ability to handle multiple tasks

*Dependable and a great team player

Related Experience:

Office Skills

*Typed letters, envelopes, labels, and invoices for two highly professional medical offices using Microsoft Office

*Input and update customer account information claims, and billing

*Handled all medical documents, insurance claims, and billing information for patients of Potomac Physicians

*Ordered office supplies as needed

*Ensures strategies are compliant with all regulatory rules and requirements

Telephone Skills

*Performed receptionist duties at Staff Max, handled high volume calls and distributed messages to medical staff.

*Provided quality customer service to patients with questions and concerns.

*Contacted insurance companies regarding claims and billing procedures.

*Scheduled patient appointments.

Management Experience

*Supervised five retail sales associates per shift

*Managed and organized payroll, bank deposits, shipping and receiving records, and inventory accounts

*Hired and trained new staff

Work History

Administrative Assistant ~ Ottenberg’s Bakery ~ 2017-Present

*Order entry for fresh and frozen products

*Take orders

*Billing and Count money

Finance ~ Robert Half/Oak Crest ~ 2017 ~ 2017

*Billing using Vision to update delinquent accounts

Teacher ~ The Drop Zone Child Care ~ 2015 ~ present

*Assisting children in learning

Case Management Assistant ~ Vesta Inc. ~ 2012-2015

*Counseling Vets

*Billing and updating notes in the system

Medical Technician ~ The Arc ~ 2011-2012

*Make sure residents had their medications

*Update medical books

Collection Agent ~ 2010-2011 ~ ALW Sourcing

*Collecting payments and updating accounts

Collections Representative ~ 2009-2011 ~ E-Z Pass of Maryland

*Taking payments and updating accounts

Secretary/Office Administrative ~ Anne Arundel Community College ~ 2004-2006

Cashier/Customer Service Representative ~ Wal-Mart ~2001-2004

Home Health Aide ~ Benevolent Home Health Care ~2002-2003

Data Entry Assoc. ~ Sparks (Temporary Agency) ~ 2001


Data Entry Assoc. ~ Adecco (Temporary Agency) ~ 2000-2001


* Laurel Hospital

*Sun Trust Bank

Customer Service ~ Wal-Mart ~ 1997-2003

Assistant Manager ~ Pic “N Pay ~ 1995-1996


High School Diploma ~ Arundel Senior High, MD ~ 1993

C.N.A. Certificate ~ Woodstock Job Corp, MD ~ 1998

Business Support Management ~ Arundel Community College, MD ~ 2003

Medication Technician ~ Arnold, MD~2012

References available upon request

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