Sign in

Test Cases Manager

Queens County, New York, United States
January 25, 2018

Contact this candidate


Areas of Expertise

IT QA Management, SDLC Management; Software Project Management; IT E2E Environment including Infrastructure, Implementation and Change Managements; Process Improvement; Waterfall and Agile development methodologies; Business Requirement Gathering and Analysis; Planning and Execution of Quality Assurance Strategy; Create Automation and Manual Testing, Budgets & Forecasts Planning; Create Workflow Diagrams

Technical Skills

Knowledge in Oracle; SQL; Selenium; Confluence; JIRA; Java; MQ; XML; JSP; HTML; Shell Scripts; C, C++ and Visual Basic. Proficiency in Microsoft Office (Word, Excel, PowerPoint); Microsoft Project; Visio; Quality Center; QTP; WinRunner; LoadRunner; TestDirector; NIKU Workbench; CA Clarity; Sharepoint. Experienced in Web/Mobile applications; Windows; SunOS; Solaris; HP; Linux and VMS

Professional Experiences:

QA Mentor NYC, NY

Senior Project Test Coordinator 10/2017 – Present

Provide leadership and consulting on QA best practices and methodologies

Oversee all aspects of quality assurance including establishing metrics, applying industry best practices and processes to ensure quality goals are met

Develop and execute test cases, plans and procedures (manual and automated)

Closely partner with offshore to complete projects with the highest level of quality

Establish fact based measures of test efficiency, effectiveness and product readiness

HSBC Global Technology Jersey City, NJ 01/2002 – 03/2017

Global IT Lead Analyst 03/2009 – 03/2017

Implementation Manager coordinated UAT/Pre-Production and Production implementations for HSBC Global Digital (Online/Mobile) Products

Developed detail implementation plans for UAT/Pre-Production and Production deployments, identified key objectives and resources, escalated issues appropriately and prioritized tasks

Created strategies for the improvement of implementation process services, risks and standards

Defined test plans and strategies (Manual, Automated, Functional, Regression, Infrastructure, Performance, Security, and User Acceptance) for global and local entities implementations

Coordinated with PMs, BAs, QA and Development leads, Release Managers, IT Operations…etc to assure all required infrastructure, E2E environments, UAT Testing signoff, code/content packages, release documentation and processes are completed within agreed time-frames and budgets

Global Test Lead and IT Environment Manager for HSBC Online Personal Internet Banking, Global Premier, Global Wealth Management, and Transactional FX products in an Agile and Waterfall development environment including DIT, SIT, UAT and Pre-Prod

Created and executed automated tests using Selenium or QTP as well as manual test cases

Generated defects reports, resolution tracking and provided trend analysis

Proactively managed teams and on multiple projects simultaneously in a dynamic and fast-paced environment

Involved in project requirement, BRD and FRD discussions, review and revision. Provided input/updates to solution/architecture design, interfaces and workflows

Worked closely with onshore and offshore IT teams to develop and finalize project plans, milestones, schedules and resources allocation

Hosted triages and led onshore and offshore teams/SMEs across multiple time zones to resolve application or environment issues effectively, provided root cause and resolution analysis

Coordinated with OS, Infrastructure, Network, MQ and application teams to setup E2E environments for DIT, SIT, UAT and Production

Evaluated on Development and Testing environment needs and budgets, held roadmap/pipeline discussions with internal senior management teams

Provided support and guidance to Regional IT leads on local deployments, to ensure consistency in direction and advice on the shared components, determined cross impacts

Facilitated and conducted conferences and/or in person, WebEx meetings on project status to senior managers and project teams

Used SharePoint to keep track all documentation for review, edit and sharing, maintained defects tracking and reporting using Quality Center or/and Jira

Senior Business Analyst/QA Manager 06/2004 – 03/2009

Defined IT strategy and translated requirements to technical teams and monitored the development and implementation of the solution in Production

Managed offshore testers to run manual and automated tests on HSBC Online and Security Framework projects

Developed test plans and strategies based on BRD and/or functional specifications document

Provided optimal solutions by identifying manual vs automated (using QTP) test cases

Reviewed test cases, analyzed defects, narrowed down root causes to speed up resolution

Coordinated the execution of test cases, subsequent bug fixes, change requests and enhancements

Generated weekly reports to senior management, raised potential risks on a timely manner

Maintained effective working relationship with all teams, mentored team members when needed

Business Analyst/Testing Lead 01/2002 – 06/2004

Worked with technical leads to develop test strategies, came up with timelines and resource estimates

Reviewed project requirements, business user cases and developed test plans and high level test scenarios

Created detail manual test cases and automated scripts using WinRunner and QTP

Used TestDirector to build test plan trees to create test sets; schedule and execute manual and automated tests; collect test results; and analyze data with reports and graphs

Utilized LoadRunner to accurately measures, monitors, and analyzes system’s performance and functionality

Raised defects using Quality Center, extracted defect reports and analyzed, made suggestion for future improvement to engineering and testing teams


Major: B.S. in Computer Science, Stony Brook University

Major: B.S. in Applied Mathematics and Statistic, Stony Brook University


Completed PMP (Project Management Professional) training in 2010

Contact this candidate