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IT Systems Manager

Rochester, New York, United States
January 24, 2018

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Daniel Zwierzynski

IT Systems Manager

***** ***** **** ****

Pavilion, NY 14525-0235

585-***-**** voice/text


Accomplished IT operations leader with superpowers in:

Problem Solving

Workflow Optimization

Technology Instruction & Mentoring

Tech Forecast/Futurist

People, tech and workflow systems I make things work!

Authorized to work in the US for any employer.

Willing to relocate.


Systems Manager

The Daily News (Johnson Newspapers Corp), Batavia, NY (Aug. 2003 – Nov. 2017)

Responsible for all IT hardware & software decisions and implementation, technical support, security, troubleshooting and technical training for a company of over 150 employees in 2 locations. Direct supervision of 3 employees. Integrated IT services with an 8-site corporate infrastructure. Unending innovation.

Project planning & implementation manager for 3 generations of digital production systems, 4 brand new websites, and 3 system-wide retoolings. Development of customized solutions (backup, file management, CMS, production management) to save costs over commercial turnkey options. Future-proofing of data storage. Forecasting and adoption of new technology.

Supporting and training users and their systems: desktop & laptop computers, tablets, phones, smartphones, Windows XP, 7, Vista, 8, 10, MacOS (all versions); Linux Mint, Ubuntu; IOS, Android; and pretty much anything that plugs into the wall or has batteries. Finding methods and (mostly free) software to allow users to do their work more easily and efficiently.

Operations, support and maintenance of backend/datacenter systems: MS Windows and Macintosh servers, network switches, firewalls, wired & wireless routers and LAN / WAN management devices, virtual desktops, SAN, NAS, printers, scanners, video monitoring & alarms, ticketing systems. File storage, mail, print, and backup services. Infrastructure security monitoring & protection. Disaster recovery.

Analyst, Researcher, MarCom Director

W. Caslon & Company, Rochester, NY (3 years)

A fast-moving tech startup that provided market forecast research for tech firms in the Fortune 500, and marketing tools for print industry players. Built and managed

Senior Corporate Specialist for Microcomputer Technology and Applications

VWR / Wards Science, Rochester, NY (7 years)

Leading science education products supplier. Product Lines Manager for Computer Hardware & Software, Medical Equipment, Micro-Video & Optics ($7.7M sales; managed 10 staff)

Conceived and directed development of multimedia software for interactive study; content, interface and operability.

Developed new & proprietary products. Direct customer service & support.


Bachelor of Science (B.Sci.)

Saint Bonaventure University


University of Montana


Adobe Acrobat/PDF

Adobe Creative Suite

Adobe Dreamweaver

Adobe Flash

Adobe Illustrator

Adobe InDesign

Adobe Photoshop

Apple Pages, Numbers, Keynote

Computer Security

Cross-Media Publishing

Customer Support

Database Management

Digital Image-Mapping

Digital Imaging And Graphics

Disaster Preparation and Recovery

Electronics & Computer Repair

Explaining Tech to the Non-Technical

Filemaker Pro

Final Cut Pro X

Forms Development


Goat Wrestling


Hardware & Software Troubleshooting


Leadership Development

Mac OS 1.0 – 10.13

Mac, Linux, & Windows Platforms

Manufacturing & Production

Marketing Communications

Master Of Macintosh

Media Production

Microsoft Access

Microsoft Project

Microsoft Word Excel Powerpoint

MS Office Suite

MS Outlook


Networking Configuration

New Product R&D

Operations Management

PC Systems & Software



Print Management

Production Management

Remote Desktop (CITRIX, MS/Win, etc.)

Science & Technology


Social Media

Staff Development


Systems Management

Technical Copywriting

Technology Geek

Tools & Workflow Development

Training Materials & Presentations

Variable Data Printing


Website Development

Windows 95, 98, 2000, Nt, Xt, Win7, Vista, 8, 10

Workflow & Efficacy Analysis

Daniel Zwierzynski • 585-***-**** •

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