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Engineer Support

Mumbai, Maharashtra, India
January 26, 2018

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GIRISH MAHADEV GURAV BLDG No.** Room No.04 Class III Govt. Colony Bandra (East) Mumbai-400 051. Contact No: 900-***-**** / 797-***-**** Email Address:



SSC Passed from Mumbai Board year, 2005- 2006.

HSC Passed from Mumbai Board year, 2007-2008. appearing from Mumbai University.


Diploma in Hardware & Networking from CMS institute (Bandra) Mumbai.


Since December 2008 to November 2010 in IT SOURCE INDIA TECH PVT.LTD. I worked as a Customer Support Engineer from Sr. CCTV & IT Technician site of INORBIT MALL INDIA PVT. LTD.

Since November 2010 to February 2011 in BOMBAY STOCK EXCHANGE. I worked as a Customer Support Engineer.

Since March 2011 to May, 2012 in Shetty Infraservices Pvt. Ltd. As a BMS Executive site of Imperial Tower Tardeo, Mumbai Central.

Since June, 2012 to November, 2012 in Shetty Infraservices Pvt. Ltd. As a BMS Executive site of Peninsula Techno park Kurla (West).

Since April 2013 to March 2015 worked in stealth management solution Pvt. Ltd. As a command center operator site of Phoenix market city Kurla (West)

Since April 2015 to March 2016 worked in Gold Star Jewellery Pvt. Ltd in Seepz Sez Andheri (East) as a CCTV surveillance officer.

Since October 2016 to August 2017 worked in CSS (Cleared Secured Services) India Pvt. Ltd as a Surveillance Coordinator. Monitoring the all over pan India HDFC bank ATM (Alert base monitoring with using Icomply software)


Customer Support Engineer include of Troubleshooting of Computers.

Hardware problem & network related issues.

Managing daily meeting & solving any technical issue of security system.

Operating DVR (Digital Video Recorder) system.

Operating DVM (Digital Video Management) system.

Operating NVR (Net Video Recorder) system.

Operating CCTV (Close Circuit Television) system cameras also solve technically problem of the system.

Fire Alarm System, LPG Alarm (Liquid Petroleum Gas) System & reporting daily basis & Checked the Fire Assets.

Operating P.A. (Public Addressing) system.


Worked on different type of desktops.

Controlling of Smoke detector, Beam detector, Heat detector, Fire Alarm system & LPG gas detector panel & troubleshooting of the system.

Handling CCTV Cameras (C-mount, High Resolution, Home Vision, Dome, & Pentium Zoom) & taking incident backup with presentation & desire the location of which cameras installing & troubleshooting of cameras technical problem. (Connectivity, Voltage & Power Supply) etc.

Handling Guard Patrolling system.

Handling the P.A. system & Controlling the Amplifier which in divided in various location for announcement in case of emergency & entertainment.

Installing cameras streaming device with various software & giving IP (internet Protocol) address with concern IT department.

Handling Data Base Server with backup, Log Error of the system.

Attend Fire Training, Fire Drill & firefighting the fire with various fire instruments.

Handling R.T. (Radio Transformer) controller & operating & divided the network with various department.

Attend emergency called & informed to emergency response team of any emergency complaint. Like fire, lift stuck, injury etc.

Update the any incident, complaints & any worked happening in organization of immediately reported in whatsapp application (office operation team) to all managers.

Create the escalation chart & follow up the instruction to all dept.

Filled up the crisis & disaster management team chart for emergency situation.


Multi-talented, creative & work responsible.

Excellent presentation.

Able to work efficiently team or individually.


Born in Mumbai dated on 11th April, 1991.

Playing soccer, Pull, video games.

Watching Horror & suspense movie.

Listening album song.

Reading paper & magazine.

Marital status is unmarried.

Nationality is Indian.

Entire the like competition of sports & cultural activity.

Passport details: Z3196144 expiry date 30/04/2025


I hereby declare that the information provided in curriculum vitae is true & as per my knowledge.

Place: Mumbai


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