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Customer Service Support

Location:
San Antonio, Texas, United States
Posted:
January 23, 2018

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James Hughes

719-***-****

**** ******* ** ****, *** Antonio, TX, 78240

ac35ss@r.postjobfree.com

Education

Currently enrolled in Arizona State University graduating class 2022

University of Texas at San Antonio 2009-2012

Graduated from Cinco Ranch High School 2009

Experience

August 2017- October Tier 1 Support

Support.com

I Provide internet and phone support for one of support.com’s clients. I handle connectivity issues and email resets. I also meet the needs of the clients customer relations. I provide information about outages and billing to customers. I do remote checks, resets, and set ups on equipment as necessary.

November 2009- September 2017 Shift Supervisor

Starbucks

I provided excellent customer service and manage their Starbucks’ experience: I greeted them and helped them with their drink decisions, took orders, made the drinks, and cleaned the area so customers felt comfortable.

June 2011- August 2011 Intern

Tetra Technologies

I did filing, sent emails to other internal companies. I drafted letters to clients and worked on cleaning up excel spreadsheets.

Certifications

CompTIA A+



Contact this candidate