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Administrative Assistant Customer Service

Location:
Newport News, Virginia, United States
Posted:
January 23, 2018

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OBJECTIVE

I am seeking a customer service position in the insurance, financial services, property preservation, or technical support industries.

WORK EXPERIENCE

Research clerk

July 2016 - September 2017

Modis (on assignment to U.S. Bank) Clearwater, Florida Reviewed, researched, processed, and shipped mortgage documents from client to new investor. Completed miscellaneous research and filing tasks regarding client mortgage documents. (TEMPORARY ASSIGNMENT) Client Services (New Accounts)

January 2016 - May 2016

Kelly Services (on assignment to Raymond James Financial) Saint Petersburg, Florida Reviewed and processed client account documents. Completed account updates as needed. (TEMPORARY ASSIGNMENT)

Manager

September 2009 - July 2015

McCall Field Services, Inc. Riverview, Florida

Managed data from field representatives and clients; trained company processors, utilized client specific software to submit data results

Cost estimator software (XACTWARE),

Administrative Assistant

February 2007 - June 2007

Soft Computer Clearwater, Florida

Computer Software

Administrative assistant to the director of the Education and Marketing Departments. Asset Preservation Coordinator

March 2006 - January 2007

Mortgage Contracting Services Tampa, Florida

Real Estate/Property Management

Managed data resources for property preservation between client bank and field service personnel. Processed financial data utilizing client database systems.

Member Service Representative

October 2002 - September 2004

USAA Insurance Tampa, Florida

Insurance

Assisted members with underwriting, issuing, and processing automobile and renters' insurance policies. Technical Help Desk Associate

June 2000 - October 2002

Paymentech Tampa, Florida

Financial Services

Assisted merchants and credit card sales representatives with technical support, transaction verification, and deposit issues regarding credit card terminals.

Retail Investment Services Associate

September 1999 - April 2000

T. Rowe Price Tampa, Florida

Financial Services

Assisted client representatives and shaereholders with financial data. Processed financial transactions on shareholder accounts.

EDUCATION

Bachelor's Degree,

February 1993 - June 1996

Bard College State:New York

Some College Coursework Completed,

August 1991 - June 1992

Bennington College Bennington, Vermont

SKILLS

Cost estimator software

(XACTWARE)



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