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Customer Service Administrative Assistant

Henderson, Nevada, United States
15.00 per hour
January 23, 2018

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Cherie Bryan **** Corsica Crest Court. Las Vegas, Nevada 89123 702-***-****

Objective: I am seeking an office position within the medical field

Related Work Experience:



Take care of and manage patient’s physical needs 02/14 Current

Take patient to doctor’s visits

Light duty errands for patient

Diversified Clinical Services 10/2008 – 01-2014

Desert Springs Hospital Wound Care


Managed front office

Data entry for patient billing

Scheduled patient appointments

Verified patient insurance and benefits

Collected co-pays, deductibles and co-insurance

Prepared new patient intake forms and managed current patient forms

Managed and scanned patient medical records

Managed multi-phone lines

Managed office supplies and equipment for front and back offices

Managed physicians’ orders for signatures

Assisted with customer service

Nightingale Home Health Care 01/08 – 10/08 Marketer/ Patient Advocate


Marketed and coordinated patient referrals

Consulted and updated physicians on the progress of their patients

Educated the medical community with regards to home health care services and eligibility

Provided after hours on-call, includes referral intake, staffing, notify RN and MD with lab reports

Managed and reconcile liaison spreadsheet of patient referrals for the corporate office

Creekside Home Health Care

Administrative Assistant 03/05 - 01/08


Managed and tracked physicians’ orders

Provided excellent customer service

Maintained medical records, audit charts for billing

Assisted liaisons with marketing

Assisted with answering phones and routing calls

Eagle Mortgage Company 03/97- 03/99 Administrative Assistant


Performed all reception duties

Maintained accounts receivables and payables

Kitchen Connection LLC 10/91- 02/05 Owner/Manager


Managed and supervised administrative staff and general labors

Maintained all business record keeping, including accounts receivables and payables

Maintained personnel payroll, corporate and payroll taxes

Managed all corporate accounts, including job estimates, and collections

Managed all customer service relations and assisted with answering phone

Ensign Federal Credit Union 12/87-07/91

Head Teller


Performed all teller related services

Reconciled and accounted for all cash for front line employees

Managed customer service relations


Proficient in typing 45 WPM and 10 Key by touch

Proficient in Microsoft Office, Synergy, Quick Books, Cerner and SMS

Data entry, can handle multi-line phones

Familiar with office equipment and maintenance

Customer service relations


Gary Mohler


Rebekah Truman


Rebecca Goodnough


Ted Norris


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