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Colorado, United States
January 23, 2018

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Marlene M . A lvarado

**** ******* ******, ******** * prings, CO 80910

Cell: 720-***-****


Seeking a challenging and rewarding position that will utilize my education and work experience by providing training for a successful

outcome within a future company.


Self Employed Housekeeper

09/2011 to 08/2017 Housekeeper Denver, CO

Provide housekeeping services for

clients on a weekly and bi-weekly basis - housekeeping duties include

● Sweeping and mopping floors,

vacuuming carpet

● Kitchen and restroom cleaning,

wiping counters, mirrors and windows

● Changing linen sheets and bedding

● Organizing closets, shoes and

clothing, picking up dirty laundry

● Disposal of trash and unwanted


Denver Health

11/2003 - 07/2011 Information

Receptionist / Clerical Support

Specialist II & III Denver, CO MICU, SICU and OR Department

● Customer service/information to

family and visitors rules and regulations

● hours of visitation and signing

visitors in/out while maintaining a

safe and secured waiting room

● Notified family members when patient was admitted into surgery and/or discharged to PACU, transported back to their room or

released to go home.

Engineering Department

● All duties included services for

main hospital and clinics in the

Denver area.

● General clerical duties, receiving incoming emergency request for repairs on Plumbing, Electrical, HVAC, emergency dispatch on helicopter landings, fires, floods

inside and outside hospital areas.

● Responsible for monthly Utility

Failure reports for Director.

● Scheduled maintenance reports for copy machines, ordered office supplies, kept supply room in an orderly manner.

● Entered work order request into Engineering TMS system, scheduled monthly staff meetings, created powerpoint presentations for meetings. Process key and badge requests for temporary contractors and employees throughout hospital,

managed vehicle check out.

● Managed the Defensive Driving program by keeping updated information current for employees updated insurance cards and driver’s license, inputting information into spreadsheet, sending information to payroll for mileage reimbursements.

● Received hospital payment bills from Xcel Energy, Denver Water and Nextel Cell Phone Service and responsible for logging all payment information on spreadsheet, forwarding information to Payroll and making payments to each company on a monthly basis.

● Implemented a new system to complete non-emergency work orders on-line showing the step by step instructions on how to fill out non-emergency work request, helping the department to resolve overextension

on the incoming calls for the


● Organized Engineering department

yearly Christmas and Barbecue


Kmart Super Center

11/2001 - 04/2003 Cashier/Layaway

Associate Lakewood, CO

● Ongoing customer service

● Responsible for opening and

closing the Layaway Department

● Data entry, boxed and/or bagged,

stored and retrieved pickup of


● Responsible for counting cash

register at beginning and end of


● Responsible for all cash, check

and credit card transactions.

● Supervised other employees within

the department

● Help to cover other departments

within the store when needed

Allied/Nationwide Insurance Company

03/1998 - 07/2000 Insurance Processor Aurora, C O

● Processed and calculated all new

and renewal insurance claims.

● Worked directly with Underwriters

and Supervisors.

● Responsible for processing quotes, audits and amendments on new and existing insurance claim and policies.

Propac P harmacy

03/1997 - 02/1998 Pharmaceutical

Delivery Driver Santa Rosa, CA

● Responsible for sorting and

placing all pharmaceutical

medication and supplies inside

transportation bins.

● Loaded and unloaded meds and

supplies into company van and

delivered to designated nursing


● Responsible for company cell phone, credit card and maintaining records of gas receipts for monthly expense


Glitter and Glamour

06/1995 - 02/1997 Makeup Artist and

Hairstylist Santa Rosa, CA

● Applied makeup, curled and styled

customers hair.

● Provided outstanding customer


● Helped owner with customer assistance by helping them to select items and directing on how they should pose for each photo shoot.


Emily Griffith Opportunity School

GED Certificate - 07/1987 GED Denver, CO

Empire College

Legal Administrative Assistant -

06/1997 Associate Degree Santa Rosa, CA - Certifications

2009 - Award Certificate for

Outstanding Basket from Denver

Health Volunteer Office 2006/2011 -

Four Star Award Certificates

received while employed in the

Engineering Department


● Computer Proficiency in Microsoft

Office Suites - Word, Excel, PowerPoint and Outlook

● Outstanding customer service


● Excellent organizational skills

● Typing 45 W PM

● Large Volume of incoming calls

● Radio Intercom

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