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Network Engineer Support

Location:
Quincy, Massachusetts, United States
Salary:
$150K
Posted:
January 23, 2018

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Michael Christopher Meyer

** ******* ******

Quincy, MA 02169-1901

Phone: 617-***-****

ac35p4@r.postjobfree.com

http://www.linkedin.com/in/MCMeyer

Hands on network engineer with several years’ experience troubleshooting, monitoring, managing, testing, network operations center, client support, customer support, help desk, and sales engineering. Proven ability to define requirements, analyze business process, and make recommendations. Coordinates and troubleshoots all aspects of network functionality including performance, efficiency, speed, redundancy and resiliency. Communicate effectively with clients and vendors for project management.

skills

System Platforms: Cisco Systems, Juniper, Extreme Networks, Enterasys, Linux

Hardware: Cisco routers and switches, Cisco ASA firewall, F5 BigIP load balancers, Palo Alto firewall, CheckPoint firewall, Juniper VPN, Juniper Netscreen, Netscout probes, sniffers, BlueCoat network appliances, Extreme Network switches, Enterasys Dragon IPS, Enterasys (N3, E1, C2).

LAN Technologies: Gigabit Ethernet, Power over Ethernet, VLAN, ATM, 802.11 WLAN, FDDI, STP

WAN Technologies: MPLS, T3, Frame Relay, ATM, HDLC, PPP, HSSI

Network Protocols: TCP/IP

Routing Protocols: BGP, OSPF, EIGRP, ISIS

Applications

Microsoft Visio, SolarWinds, WireShark, Nagios, MRTG, Cacti, IBM Tivoli NetView, Netcool, HP OpenView, Cisco Works for Switched Internetworks, What's Up Gold, Enterasys NetSight, Network Instruments Observer, SNMP, security, VPN, firewall, Internetworking, Enterprise, Telecommunications, DNS, bind, gated, unix

Consulting Positions

1989-present

11/2017-2/2018

Network Engineer Consultant Shutterstock Corporation

Worked with teams to provide detailed designs, guidance, and implementation of various aspects of physical and virtual application migrations.

• Responsible for network changes of a migration solution

• Understood the technical challenges and complexities that exist when migrating sometimes bespoke applications to completely different network infrastructures.

• Identified, understood, and quantified technical risk and advises on strategies to mitigate that risk.

• Ensured appropriate documentation was in place for transition into Operations

• Supported the PM in understanding the technical risks, dependencies and issues that exist, quantified these and the impact that they may had on the migration.

Technical Skills:

F5 products, including iRule and iControl development

Knowledge and proficiency in F5 ATM and Security technologies.

Knowledge in TCP/IP networking and routing, services such as DNS, SMTP, and HTTP, *nix environment, switches, routers and firewalls in enterprise environments.

Experienced with application level switching and web technologies such as web application firewalls and caching/compression.

Experienced with WAN optimization technologies.

Experienced with IPSec and/or SSL VPN technologies.

Experienced with ZebOS, BIND, SSH daemons/clients, tcpdump, snoop, ethereal and other packet sniffing software or products.

12/2015-4/2017

Principal Network Design Architect Nuance Communications

Experienced Sr. Network Engineer in a Large-scale inter-Network environment. Proven complex network experience in design, administration, implementation, and troubleshooting of network related hardware both layer 2 and layer 3 devices/appliances.

Application Load Balancing with F5 Big-IP and Cisco ACE for external clients and customer facing networks. Migration from Cisco ACE to F5 LTM and DNS (GTM).

Provided analysis and redesign of the network to keep up with the changing needs of the organization. Delivered and collaborated on the design, implementation and support of network core routing, switching infrastructure, Remote Access, B2B VPN, and security services.

Provided tier 3 support and expert trouble resolution using SolarWinds Orion, Wireshark, and proprietary customized tools. Implemented SolarWinds LEM for tracking network changes.

Participated in the design, implementation and maintenance of new network products or services. Recommended enhancements to existing networking systems and infrastructure

Coordinated with remote datacenter contractors, cloud vendors, and internationally located engineers on large-scale network infrastructure projects. MS Azure cloud implementation for foreign clients. Compared benefits and restrictions with AWS owning information.

Documented, implemented and maintained processes and procedures related to network service delivery via standards, policies and procedures. Change control, BOMs, TIDs, Visio network topologies, JIRA tickets, InfoBlox, and SharePoint document reserve.

Maintained accurate records of all maintenance, inventory, and security measures associated with the company’s data network for current support with vendors.

Experience with administration, implementation and troubleshooting of Cisco firewalls and Palo Alto firewalls. Migration from Cisco to Palo Alto firewalls.

VoIP and MPLS configurations using Cisco, Oracle, SBC, and TelcoBridge gateways.

7/2015-10/2015

Network Engineer Consultant Rue La La

Maintain and expand the network of Rue La La’s Production environment, corporate office and cloud environment. Performs tasks associated with IT infrastructure: switches, firewalls, routers, circuits, wiring and servers. Assesses business needs and makes purchasing recommendations for infrastructure equipment. Strong understanding of virtualized environments and their unique networking requirements. Experience with hosting in collocated environments

Experience with cloud based as well as hybrid public/private cloud infrastructures.

Analyzes non-standard technical requests and engineers solutions that meet business needs, adhere to security rules, interoperate well with existing systems, and stay within budget

Assesses and resolves technical issues associated with Cisco switches and routers, VOIP circuits, station cabling, wireless networking, and video conferencing equipment

Monitors and maintains the health, integrity, and performance of the enterprise network using a variety of industry standard tools

Manages hardware upgrades related to network infrastructure

Coordinates site visits with service providers

Writes and maintains technical designs and documentation

Performs project support as coordinator and lead as needed

Comfortable working as part of a larger tech team which includes DBAs, Sys Admins where communications and collaboration are key

Experience configuring and maintaining Palo Alto and Cisco firewalls

Experience supporting the unique requirements of a large retail warehouse

Experience with PCI compliant environments

Willingness to assume additional information “security” related responsibilities beyond what is already generally expected on a network engineer

Experience with various open source monitoring tools such as Nagios, OSSEC, SIEM, OPENMNS

1/2011-6/2015

Network Engineer Consultant Genzyme Corporation

Experienced Sr. Network Engineer in a Large-scale inter-Network environment. Proven complex network experience in design, administration, implementation, and troubleshooting of network related hardware both layer 2 and layer 3 devices/appliances.

Application Load Balancing with F5 Big-IP LTM, DNS (GTM), Cisco ACE, and Cisco CSS appliances.

Implemented Boston MAN project replacing legacy expensive WAN circuits with inexpensive dark fiber saving company significant telecommunication costs. Project manage medium size network related projects. Demonstrated ability to lead medium to large scale network implementation projects.

Provided analysis and redesign of the network to keep up with the changing needs of the organization. Delivered and collaborated on the design, implementation and support of network core routing, switching infrastructure, Remote Access, B2B VPN, and security services.

Wireless LAN infrastructure with Cisco WCS, WLC, WAPs, and monitoring

Provided tier 3 support and expert trouble resolution using Eye of the Storm, SolarWinds Orion, Wireshark, Cacti, and other tools.

Participated in the design, implementation and maintenance of new network products or services. Recommended enhancements to existing networking systems and infrastructure

Worked with contractors, vendors and other Engineers on medium and large-scale network infrastructure projects.

Documented, implemented and maintained processes and procedures related to network service delivery via standards, policies and procedures. Change control, BOMs, TIDs, Visio network topologies, and SharePoint document reserve.

Maintained accurate records of all maintenance, inventory, and security measures associated with the company’s data network for current support with vendors.

Experience with administration, implementation and troubleshooting of Juniper Firewall and Checkpoint firewalls

Experience with WAN networking technologies; including MPLS, MetroEthernet. Proficiency with BGP and OSPF routing.

Proficiency in best practice network design in medium to large distributed enterprises

Excellent written and oral communications skills, as well as strong interpersonal and communication skills.

Experience working with the Cisco routers and switches such as Nexus series.

Experience with Cisco and Avaya VoIP solutions.

7/2010-12/2010

Network Engineer Consultant MITRE Corporation

Recommended specific network management and information assurance technology solutions and communicated results through well-written reports and high-quality briefings to the program office and other technical staff. Provided information systems engineering support for the TDS program. Assisted in the design, development, integration, testing and fielding of deployable network management and information assurance systems. Performed hands-on test and evaluation of products, supported analysis and developed network management and information assurance for tactical Air Force users to include prototyping and field evaluation.

Strong Networking experience in an enterprise level environment

Strong Cisco knowledge of 6500 series catalyst switches and 7000 series routers or larger

VPN knowledge

Worked within IPSec environments

Strong Communication Skills

Ability to multi-task

Ability to obtain Secret Clearance

Experienced in Government Background

2/2010-4/2010

Network Engineer Consultant Pioneer Investments

Lead role in managing major network initiatives, designs, and deployments as well as coordinating technical issues with clients, vendors, and internal teams. Provided network designs and innovative technical solutions based on business and technical requirements. Created, coordinated, and executed implementation plans, provided expert-level troubleshooting, provided leadership and mentoring to Junior Engineers, and provided detailed and effective communication to internal and external clients.

Designed and deployed company LANs, WANs, and wireless networks, including servers, routers, switches, and other hardware.

Configured networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.

Monitored network performance and troubleshooted problem areas as needed.

Collaborated with executive management and department leaders to assess near- and long-term network capacity needs.

Created and maintained documentation as it related to network configuration, network mapping, processes, and service records.

Ensured network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.

Developed, implemented and maintained policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

Conducted research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Practiced network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

Monitored and tested network performance and provided network performance statistics and reports.

Oversaw new and existing equipment, hardware, and software upgrades.

Participated in managing all network security solutions.

Performed server and security audits, and system backups and recovery.

Interacted and negotiated with vendors, outsourcers, and contractors to secure network products and services.

Managed and/or provided guidance to junior members of the team.

10/2009-11/2009

Network Engineer Consultant Akibia

Implemented new business initiative to support end of life, end of sale, and end of support Cisco network equipment. Coordinated with Marketing department determining business strategy and market requirements.

Documented FAQ and designed test lab network topology based on budget with customer base consideration.

Priced equipment for lab environment. Negotiated with vendors for refurbished network equipment to develop lab.

Established policies and procedures for support contracts based on Cisco SmartNet EoS/EoL policies.

Trained help desk in Cisco products, WAN, LAN and troubleshooting through documentation.

2/2009-3/2009

Network Engineer Consultant Airvana

Installed test equipment, installed and configured networking for large, complex labs for Engineering development and testing of wireless infrastructure network products.

Worked as a member of the Lab Engineering team to perform:

Supported telecommunication programmers and troubleshooted test lab as required for accuracy.

Testing connections, routing and switch broadcast storms with WireShark and port mirroring. Layer 2 and lower network knowledge including Switching, VLANs, ARP, BootP, T1/E1, copper and fiber Ethernet.

LACP 40GB multimode fiber connections between Cisco Catalyst 6509 switches and Extreme Networks x650 switch for core. Troubleshooting possible loops and broadcast storms.

Installation of test devices (chassis-based call controllers, rack-mounted PCs, etc.) into telecom equipment racks,

Cabling of RJ45 and fiber optic Ethernet, and serial interfaces of test devices,

Installation and configuration of copper and fiber optic Ethernet switches and terminal servers.

Serial Cabling and Terminal Server operation and configuration.

Layer 3 and higher networking knowledge including IP routing via static routes and RIP.

Tested new femtocell, convergence gateways, macro radio access, industry specific applications, UMTS, CDMA, and VoIP products. Tested femtocell, convergence, EV-DO, IP-RAN architecture technologies, and variety of voice vendor products.

3/07-1/09

Network Engineer Consultant Shire Human Genetic Therapies

Configured Catalyst 6509, 4507 switch, 3845 router and VG224 port configurations for access, core and distribution network. Upgraded SUP modules IOS, implemented Cisco 1200 wireless access point network, installed new circuits, and set up new sites.

Monitored network performance using What's Up Gold and SolarWinds Orion. Monitored and tuned the enterprise network and voice systems for optimal performance. Provided planning and network technical support for enterprise installations.

Tested, scheduled, monitored video conferences on Tandberg Management System over ISDN and IP.

Reused existing network equipment on new projects to keep under budget and on schedule.

Coordinated with project managers, Telcos, server team, and electricians for new solutions.

Implemented wireless network for full coverage in sites preparing for wireless VoIP.

Provided input to management for network design, procurement of network equipment and supplies.

Implementation and support of voice, video & data technologies.

Performed network equipment installations and relocation as required supporting the business needs of the enterprise.

Designed data, video, voice and wireless network in Mexico City skyscraper. Coordinated with TelMex for circuits, project manager for new Cisco equipment, construction company for cabling and power. Considered end user access, type of circuits available in country, redundancy and resiliency in design.

Implemented MPLS network, coordinated Verizon T3, BT engineers, Cisco 3845 router connections, and Packeteer Packetshaper QoS.

Migrated from CheckPoint to Cisco ASA firewall. Implemented BlueCoat Proxy 810 security devices. Third party security appliances to Cisco technologies.

Professional Training

3D Security

Check Point Certified Security Expert R75, Check Point Security Administrator R75, Check Point Firewall, 2011

Enterasys Networks

Dragon Intrusion Defense, Netsight Management, Enterprise Management, Enterprise Routing and Switching, 2009

Cisco

CCNA Boot Camp 2000

Introduction to Cisco Router Configuration

Boston University Corporate Education Center

Unix System Administration certification program, 1998

Education

University of Massachusetts at Boston

Economics Major



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