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Adminstrative Assistant, HUD and conventional property experience

Philadelphia, Pennsylvania, United States
January 30, 2018

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Kristy Veitch

Fast paced office worker

Philadelphia, PA 19134 - 215.***.****

To obtain a position as a full-time long-term General office worker,data entry, administration Assistant, or Customer service representative were I will be able to obtain more knowledge and skills. I am also looking for a position were there is a possibility of advancement. Authorized to work in the US for any employer


Randstad Temp

Heffller group - Philadelphia, PA - October 2016 to Present Data entry

Inputting insurance claims


Administrative Assistant

Scrubbing and Cleaning Service (temp) - Philadelphia, PA - October 2016 to January 2017 Answered all incoming calls as well as emails in regards to quotes and, questions about our service. I was also responsible for assigning teams to different locations. At the end of the day I would send out emails and call to make sure the customer was satisfied with there service and if there was anything they felt we should change. I also was responsible for weekly payroll. LEASING CONSULTANT

NORTHBROOK APARTMENTS - Philadelphia, PA - November 2012 to November 2015 Reviewed and organized resident files

• Reviewed prospects credit reports

• Collected rental payments and entered into excel spreadsheet

• Processed rental payments into tenant accounts using rent manager

• Answered e-mails via MS Outlook in reference to apartments and, services

• Answered all incoming phone calls

• Prepared leasing and traffic reports

• Showcased apartments and grounds

• Prepared and executed all leasing documents using MS Word Administrative Assistant

BECKETT GARDENS APARTMENTS - Philadelphia, PA - April 2010 to November 2012 Created a number system for applications in the HUD wait list book.

• Processed tenant rental payments, utility payments and maintained records of payments.

• Collected tenant income verifications for calculation purposes.

• Reviewed and organized all resident files.

• Opened, sorted, routed and prepared all incoming and outgoing mail.

• Scanned new resident files and forwarded documentation to our corporate office.

• Prepared EIV and NTN reports.

• Created and closed out all work orders daily.



Liberal Arts, And Scholastic

Community College of Philadelphia

Certificate of Completion

CITE Business School


Microsoft Word, Basis Office Skills, Organizational Skills, Adobe, Microsoft out look, Basic knowledge of Quick Books, Research, Highly Organized and detailed orientation, rent manager, One-site, calculations, recertifications, third-party verifications, Customer Service Skills, tax income credit training, Scanning, ordered office supplies, Microsoft Office, Data Entry, Excel, Documentation, Typing, Microsoft Office, Knowledge Management, back ground check, Credit Analysis, Inventory Management, UPS, Receptionist, Administrative Assistant, Secretarial, Shipping, Teamwork, income verifications, Records Management, Record Keeping, sorted, routed, and prepared incoming and outgoing mail, Marketing, attended sales meetings and responsible for taking minutes, reviewed all sales orders for accuracy, Answering multiple phone lines, Teaching, Training, Schedule Appointments, Analytics, answered all shipping inquiries, Clerical, Client Relations, product availability, created bill of ladings, emailing calenders, faxing, FedEx, created and closed out work orders dailey, product knowledge, Yardi, confidentiality, Time management LINKS



April 2010 to Present

Earned income verifications

occupancy and fair housing

April 2010 to Present

Knowledge of fair housing rules and regulations

Philadelphia housing authority landlord certified


Kristy L. Veitch

2912 Gaul Street

Philadelphia, PA 19134


I am writing in regards to the position your company is currently advertising. I would appreciate your consideration for this job opening given my related experience and demonstrated capabilities. I offer over 10 years experience in an administrative support capacity. Your company will benefit from my key strengths:

• Computer expertise, with various Microsoft Office Programs,Word, Excel, Adobe, Outlook, Rent Manager, One-site Yardi, basic knowledge of Quick Books, emailing calendars. I am Outlook junkie I feel it's the best tool for setting reminders, appointments, and prioritizing time management and deadlines.

• Broad based experience in various administrative duties including accurate data entry, billing, invoicing, customer relations, documentation preparation, calculations, third-party verifications, research, marketing, answering multiple phone lines as-well-as emails, scanning, filing shipping via Fed-Ex or UPS, ordering office supplies. I also have superior organizational skills as-well-as highly detailed oriented. I am Self-sufficient with very little supervision, and great with time management. I am confident that I will make a great asset to your company and will provide great value. Enclosed is my resume for your review.

Thank you for your time.


Kristy Veitch

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