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Medical Billing Software

Decatur, Georgia, 30030, United States
January 23, 2018

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**** ****** ***** *** ****: ***/666-1584

Lithonia, Georgia 30038


Seeking a dynamic position with a growing organization where I can utilize my technical skills, training skills and leadership abilities. The ideal opportunity will maximize my current skills and experience while challenging me with new learning opportunities and responsibility.

Employment Profile

Northside Hospital, Atlanta, Georgia 01/2012-03/2017

Sr. Systems Applications Analyst

Responsible for Test releases, new builds and enhancements of HED nursing application via change requests and projects

Played an integral part in facilitating functional & integrated testing, and development of test plans

Handled all monthly FDB updates for the pharmacy drug formulary

Responsible for build requests and working closely with Bio Med in regards to all DAS(Data Acquisition System) setups hospital wide

Provide quality and responsive resolution to SD Plus tickets received for the Clinical Applications team in a timely manner

HL7 knowledge

Responsible for maintaining medication handhelds used by the nursing units

Assisted with maintaining staff tables, Active directory and worked closely with GRITS(Georgia Registry of Immunization ..) on pending files for all facilities

Played an important part in multiple hospital implementations and conversions

Additional applications include HED, HMM, DAS, AdminRx, GRITS, Handhelds, HEP, HPF, One Content, Forms on Demand, HCS (medication reconciliation), Scanners, HEO and WatchChild

Maintain operation, monitoring, and integrity of production, test, and development systems to meet established standards

WellStar Health Systems, Marietta, Georgia 09/2005 – 01/2012

Sr. Systems Analyst/Trainer

Provided application support and technical assistance to system users on various applications

Handled all monthly FDB updates for the pharmacy drug formulary

Designed, developed, test and implemented computer and framework applications and databases for an assigned system

Analyzing and troubleshooting of system failure software and hardware.

Performed system maintenance activities on various files, and also monitored system disk for space, and maintained system security.

Participated in evaluation and testing of system upgrades; installs and upgraded software applications

Performed a variety of system duties in design, implementation, conversions and maintenance of management information systems, and supporting hardware and software applications program

Provided template testing and modification for EMR rollout consisting of 252 physician groups.

Understanding of HL7 messages, along with EMR lab build out with Quest Diagnostics lab forms

Performed functional and integrated testing

Worked extensively with vendor and primary practices associated with Pediatrics concerning usability issues.

Provided high level support of multi-user operating systems, hardware and software tools, including installation, configuration and training.

Assisted in the development and delivery of education/training programs that help end-users maximize the use of the features and functions of the application.

Worked with a support team which implemented McKesson STAR, HED, Physician Portal, HMM, AdminRX and Cerner Power Works throughout the WellStar Health System.

Additional applications supported : POMS, Autopharm, Pandora, Pyxsis, Micromedix (Carenotes), Carousel and Hospira Med Net, Next Gen EMR and GE Centricity

Per-Se Technologies, Lawrenceville, Georgia 6/2003-09/2005

QA/Application Analyst

Provide quality and responsive resolution of customer application problems and questions for customers, sales and implementers in a timely manner

Research claim related issues by analyzing 837 and Ansi files

Gather insurance requirements for each payer and make sure the proper edits are in place

Provide training of MedAxxis software application for practices

Review back up jobs and reports daily for accuracy

Utilized Vantive to track issues logged by internal and external customers

Logged and tracked development defects using Mercury’s Test Director

Verify that code has been moved to correct environments via Sourcesafe

Develop and execute test cases in Test Director

Responsible for managing hotfix workflow and the assignment of hotfix defects to development

Troubleshoot production issues

Observe and recommend service opportunities for customers

Review software documentation for accuracy and make recommendations that would enhance customer understanding of the documentation

Knowledge of HL7

Troubleshoot and resolve application and technical questions for ASP application developed on .Net Framework

Specialty SurgiCenters,Inc., Roswell, Georgia 7/2000-8/2002

System Support Manager/Trainer

Responsible for coordinating software training at CBO and ASC Sites.

Responsible for ordering of computers from vendor companies and installation of hardware at ASC site and CBO.

Provided computer software training using the ASC software for new and existing employees, also responsible for software upgrades and computer networking.

Materials and Supply Management ASC (Ambulatory Surgery Centers)

Data table maintenance

Maintained, developed, and administered internal curriculum for ASC’s.

Interacted with administrators, staff, Director of Nursing and Physicians.

Responsible for troubleshooting hardware and software issues at ASC sites and CBO.

Assisted CBO with patient billing, payment posting, and other special projects.

Responsible for managed care contract negotiations with various insurance companies.

Responsible for setting up payer profiles, insurance contracts and fee schedules.

Responsible for setup of ECS (Electronic Claim Submission) for each site.

Responsible for the re-organization of clinical and front office workflow.

Responsible for clinical analysis reporting, FASA benchmarking and quality assurance.

Provided financial reports for company controller, and follow-up site visits for each ASC on a monthly basis.

Responsible for Physician credentialing and setting up Physician profiles.

Tenet Physician Services, Alpharetta, Georgia 9/1998 – 7/2000

Corporate Trainer

Provided both educational and technical training for medical practices and billing end users system wide.

Member of a training team involved in 120 computer conversions with the Southeastern region and over 60 physician practices in the Pennsylvania region.

Promoted an accelerated learning environment for employees.

Maintained, developed, and administered internal curriculum for Tenet employees.

Interacted with practice managers, staff., business office employees and physicians.

Performed follow-up visits that consisted of in-practice training and education.

Technical/ Application Skills/Job Skills


Application builder

Mercury Test Director



Visual Source Safe

Service Now

Share Point

Active Directory

MedAxxis Medical Billing and Scheduling Software

Alta Point Medical Billing and Scheduling Software

NextGen EMR Medical Billing and Scheduling Software

Elcomp Medical Billing and Scheduling Software

PCN Medical Billing and Scheduling Software

ASC Medical Billing and Scheduling Software

HCS (Med Reconciliation)




4 years Banking Experience (Data Processor- First Tennessee Bank)

7 years Insurance Auditor experience

4 years claims experience

20 years training experience

15 years integrated and functional testing

4 1/2 years in the Travel/ Airline Industry

15 years Implementation and Conversion

5 years Practice Management experience

8 years Pharmacy experience (McKesson Horizon Meds Manager)

15 years Medical Billing, Coding and Receivables

6 years Application Build

QA Testing


GE Centricity

Watch Child


SLA = Service Level Agreements

Lab Systems



FOD (Forms on Demand) builder

Agile Environment

Change Management

Surgery Center and Hospital Acquisitions

Command line networking tools (ie. Ping, Ipconfig, Nslookup)

Surgery Scheduler

Premium Remittance Auditor (UNUM Provident – Railroad)

11,000 keystrokes/hourly


University of Tennessee at Chattanooga - Business Management

Chattanooga State College - Business Management

Georgia Perimeter College - Pre-nursing


NextGen Certified EMR Professional – January 2008

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