Professional Experience Home

DeWayne B. Etheridge

**** ****** *******

Atlanta, GA 30315

404-***-**** (Cell

****************@*****.***

Professional Summary

To obtain a challenging position where my experience and training will have valuable application, and which offers the potential for career development.

Professional Experience

WELLS FARGO HOME MORTGAGE, FORT MILL, SC March 2016 – PRESENT

Loan Servicing Specialist 3

Responsible for reviewing and analyzing Hardship Affidavits in the Reverse Mortgage Department for borrowers attempting to obtain an At Risk Extension on foreclosures while submitting completed Hardship Affidavits to HUD under the foreclosure timeline extension review.

Perform extensive analysis on when property preservation is needed and mitigate how it is applied.

Leverage the Reverse Mortgage System to review completed appraisal details for thoroughness and accuracy.

Manage reporting for Property Charge Default, Fourteen Day Demand letter, and certified letters to borrowers.

WELLS FARGO HOME MORTGAGE, FORT MILL, SC May 2015 – December 2015

Loan Adjustor Specialist (Disy’s Staffing Agency)

Maintained Collection Portfolios to reduce delinquent/problem loans within framework of company or investor guidelines.

Reviewed financial statements and analyzed credit information for potential borrowers.

Monitored adherence to terms of agreement and corresponded with customers.

Executed skip tracing and restructured payment plans while handling workout and restructuring of problem loans.

Professional Seterus Incorporated, Raleigh, NC August 2013 – August 2014

Loan Processor (Adecco Staffing Agency)

Review documents from mortgagers that are delinquent on their mortgage payments, and try to qualify them for a loan modification.

Once all required documents are received the file will be passed over to a Deal Structurer, who will approve or deny the mortgager for a modification.

Make calls to mortgagers if additional documentation is needed.

Bank of America, Charlotte, NC October 2010 – October 2011

Home Service Specialist II/Process Support

Reviewed documents from home owners that are seeking to take advantage of the Making Home Affordable Loan Modification Program.

Made calls to home owners requesting necessary documents needed to proceed with the program and also explain the process.

Provided assistance and support to Customer Relationship Managers (CRMs) and underwriters.

Partnered with the CRM by gathering all the appropriate documentation from the borrower and ensured that documentation was stored properly into the loan systems.

Requested necessary investor approvals, interaction and loss mitigation documents as needed.

Set borrowers up on a Special Forbearance and calculated income.

Wells Fargo Mortgage Company, Charlotte, NC September 2007 – May 2009

Home Mortgage Collector

Performed duties such as handling inbound/outbound calls for past due mortgages.

Established repayment plans and calculated mortgages from monthly income.

Handled bankruptcy calls and provided superior customer services.

Assisted Loss Mitigation department with special projects.

Education

Largo High School, Largo, MD

HS Diploma, 1999

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