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Sales Administrative Assistant

Hamilton, Ontario, Canada
January 24, 2018

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Annette Kieft

Hamilton, ON (c) 905-***-**** (h) 905-***-****

Skills & Abilities

Accomplished Executive Administrative Assistant professional with over 17 years of experience

Proven successful track record in project management

Exceptional written and verbal communication skills

Skilled in administrative support for Executive level personnel

Experienced in social media management

Knowledge of first level IT support

Proficient in multiple computer programs including: CRM Software, Oracle, Discoverer, Microsoft Office Suite, Adobe Creative Suite, File Marker Pro


Executive Administrative Assistant/Office Manager Rochester Midland Canada 2005 - 2017

Reporting to the Senior VP of Rochester Midland Canada, VP of Sales and Marketing and Senior Marketing Manager, providing administrative support with various projects

Monitored and maintained, CRM Maintenance to include creating campaigns for target markets, updating promotional material, and generate product specific promotions

Acting as a point of first contact for customers on a range of issues from defining product goals, resolving product issues and discussing new product solutions and opportunities.

An active participant in the expansion and updating of training & knowledge base resources.

Monitored and maintained internal website to ensure current sales support documents, customer support documents with training and product information

Updated and maintain social media content with learning mudules.

Analysis and reporting including finances, budgets and sales

Responsible for development and execution of all quotes/proposals of top qualified prospects with pricing, analyzing and preparing complete sales packages for Sales team

Plan and coordinate all Trade Shows and training seminars

Research and qualify new prospects using “Scotts Directory” as well as other Industry related prospect listings entering leads into CRM software developing the lead to forward and followup with Account Executives.

Daily inquiries via email and phone from channel partners and end users

Support direct and indirect channel partners with pricing, ETA, and product issues.

Performs preliminary review of all new Distributors and sale agreements; ensure pricing is accurate

Sales & Marketing Monthly, quarterly, yearly reports, sales targets for Sales division

Annette Kieft

Hamilton, ON (c) 905-***-**** (h) 905-***-****

Monitor, address and respond to customer concerns relating to product quality and/or performance quality issues provide assistance when necessary

B2B Trade Marketing

Served as the link between the Canadian customer, the manufacturer and sales team

Design flyers and other print materials to support Corporate sales training and Trade Shows

Design and maintain print materials using pre-existing templates or self-design

Work with Sales team on launch of new products and promotions

Calendar planning/schedule maintenance/organization of meeting and events

Appointed ISO 9001 Auditor

Social Committee

Charitable committee

Circulation Manager/Sales Administrator Formula Media Group 2000 - 2004

Responsible for news stand sales for a circulation of seven (7) magazines, including CAA, Toronto Auto Show, and Carguide magazine

Database management with circulation rate of over 25,000 subscribers

Newsstand circulation management for the 7 magazine titles (over 250,000 copies annually)

Assistant to the Auditor with the Canadian Circulation Audting Board



Received with honours


Received with honours

References Available Upon Request

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