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Customer Service Administrative Assistant

January 22, 2018

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Jenny Lerstol

** ********** ** ** *******, AB T*Z 0Z4 C: 403-***-****


Administrative Assistant

Customer Service Oriented Proficient MS Office User Adept Written/Verbal Communicator


Office Skills:

Telephone & Front Desk Reception Customer Service Filing &

Management Administrative Support Detail Oriented Experience with time sensitive & confidential information Ability to work independently or with a team Strong written & oral communication Complaint Handling Typing 80 WPM

Computer Skills:

Word Excel PowerPoint Access Outlook Windows Vista/XP PowerVision

QByte AFE Navigator


Crew Energy Inc. (Calgary, AB) Receptionist/Administrative Assistant, 8/11 – current

Greeting and seating clients, using a switchboard with 20 lines, ordering & maintaining office supplies, covering for our office manager/executive assistant, proof reading & formatting final documents for agreements, travel arrangements/car rentals, organizing company functions, experience working with confidential information, compiling expense reports etc.

Experience booking conference rooms, arranging catering, supporting all levels of management when needed, including executives.

Over 5 years of experience in Accounts Payable (scanning, entering invoices into system, coding, Qbyte, PowerVision & AFE Navigator).

QCI (Calgary, AB) Receptionist/Administrative, 3/10 to 8/11

Excelled in MS office suite use.

Proficient with Power Vision.

Noticed by management for the quality and timeliness of work and attention to detail.

Conversations Coffee House (Revelstoke, BC) Server/Assistant Manager 05/08 to 10/08

Opening and closing the store, placing weekly orders, dealing with upset customers and restoring the relationship so as not to lose business.

Dealt with cash in/out, bank transactions, as well as transactions with vendors.


Academy of Learning (Calgary, AB)

Office Administration, June 2011.

Central Memorial Sr. High (Calgary, AB)

Grade 12, June 2007

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