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Receptionist/Data Entry Operator

Montreal, Quebec, Canada
January 22, 2018

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Shah Sakirul Islam

*** **** ******, *** *** QC Montreal (514) *** ****


Answer telephone and interact with customers with professionalism and courtesy in French and English, Actively listen to customers to better understand their needs, Excellent communication skills, Organized, Deliver & pick-up mail on scheduled mail runs, Responsible with an attention to detail, Organized and takes initiative to be a leader, Prepare mail scheduler, Receive, sort and process mail documents, packages supplies delivered by suppliers, Computer savvy, Bi-lingual( English-French), Enthusiastic, Make data entries with speed and accuracy, Ability to multi task,Good research skills with ability to capture the best information, Good typing speed and coordination skills, In-depth knowledge of the record keeping systems and procedures, Familiar with Microsoft Word, PowerPoint, Excel, Access and the Internet, Detail-oriented with ability to perform tasks within limited deadlines, Flexibility and ability to perform tasks independently


2015/2017 Receptionist/Reservation Agent, Hotel Abri du Voyageur, Montreal 2017 Nov/Dec Customer Service Agent, Atelka/Fido, Montreal Downtown 2017 Jul-Oct Receptionist / Night Manager, Hotel Travelodge, Montreal Airport 2016 Dec/2017 Customer Service Agent ( Internship) Mazagan Telecom, Montreal 2014 Receptionist/Data operator, Multi Telecom, Paris 75010, France 2013 Manager Hotel Agorno, Paris 75019 2012 English Teacher, Jean Jacques Rousseau College, Creil, France 2012 English Teacher, Marie Curie High School Nogent-s-O/Clermont-Oise 2011 English Teacher, Jean Rostand College, 60324 Chantilly, France 2011 English Instructor, Class Airport, 75008 Paris, France 2010 Night Manager, Hotel Golden Tulip, Paris 75001, France 2009 Assistant Manager, MONEY GRAM Bank, 75008 Paris, France 2008 Reception Manager, CISP Relay 75012 Paris, France 2006/07 Manager, Hotel Le Vert Galant, 93420 Villepinte, France 2003/4 Manager, Aprika Telecom, Amsterdam, Netherlands 2001/2003 English Teacher – St. Vincent de Paul High School Beauvais, France 1994/2000 English Teacher/ Sher-E-BANGLA COLLEGE, Dhaka, Bangladesh


2015/17 Diploma in Computing (DVS), Pearson Electro Technology Centre, Montreal 2001/2004 AFTAM French Language Training 1992 B.Ed./Institute of Education and Research University of Dhaka Bangladesh 1990 Bachelor of Laws/ University of Dhaka Bangladesh 1988 M.Sc.(Demography) / University of Dhaka Bangladesh 1987 Secretarial Science Course, Ministry of Youth Development, Bangladesh 1986 Bachelor of Arts, University of Dhaka, Bangladesh


Volunteer of Ecume de Jour, Beauvais, Trainer English conversation practice President of Governing Body and Parents’ Committee of Barthelemy Vimont Primary School (2014-2015,) and Member of Barclay School( 2015-2016) Montreal, CSDM Member of the of Association of Parents of College Students, Chambly, France Member of Cambridge English Teacher,Cambridge, U.K Hobbies : Sports, Poetry (Editing a literature magazine) Spoken languages: English, French and Bengali, Hindi,Urdu, Dutch Computer skills: Word, Excel, Power Point, Outlook and Internet

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