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Customer Service Data Entry

Huntington Beach, California, United States
January 22, 2018

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Shannon Cline

**** ****** ***.

Huntington Beach, CA 92647



Educated, experienced Brand Ambassador, Administrative Assistant and award winning Artist combines skill set professionally. Accustomed to meeting deadlines and handling time sensitive material with a high degree of confidentiality, honesty and integrity. QUALIFICATION SUMMARY

Brand Ambassador for several products, Brand Educator, Demo Specialist, Promotional Model with office management background and customer service skill set. Typing 60 wpm, 10 key by touch, data entry, bookkeeping, accounting, billing, collections, AP Posting, bank deposits, bank reconciliation, general ledger, PBX switchboard, front desk receptionist, file clerk, clerk typist, customer service representative, order entry, order processing, expediting, shipping, receiving, production assistant, scheduling, updating system information, generating reports, telemarketing, photography, photography sales, fundraising, surveying. EXPERIENCE

PROMOTIONAL MODEL California 4/2017 –


Posh Productions C onduct alcohol

wet bar demos at Total Wine, Bevmo and Whole Foods. DEMONSTRATOR California 8/2016– Present

Social Sampling C onduct demos at

Sprouts, Ralphs, Smart and Final and Stater Bros.for several products. Also did alcohol wet bar demos as well.

BRAND AMBASSADOR California 7/2016 – Present

Firebrand Marketing C onduct

demos in Whole Foods, Mother’s Market and Sprouts for several natural foods products and trade show promotions.

DEMO SPECIALIST California 3/2016 – Present

Southern California Sales Support

demonstration and sampling in Whole Foods, Mother’s Market and Sprouts stores for natural foods and vitamins.

PAGEANT COACH / JUDGE / STAFF California 06/2014 –Present Pageant Services

Independent pageant coach, Miss American Coed California pageant judge, Miss Beauties of the Nations national pageant judge, Photogenic contest judge for International Junior Miss, back up staff for National American Miss and various pageants. APPLE ONE

Huntington Beach, California 06/2014-Present

Administrative / Clerical

currently listed as available for work


California 10/2014 –06/2015

Fundraising / Customer Service / Telemarketing

Charity Services, Vinyl Window Broker, Safe Step walk in tubs, GCI Solar, AGR, Clearview Construction.

TRINITY BROADCASTING NETWORK Tustin, California 10/2012 –10/2014 Customer Service

Provided customer service for incoming calls, data entry and fundraising for television broadcasting network


San Pedro, California 9/2011 –10/2012


Telephone fundraising for World Wildlife Fund, Sierra Club and California State Parks Foundation, data entry, customer service,

*maintained highest amounts of credit card donations on a consistent basis MARITZ RESEARCH

Long Beach, California 12/2010 –9/2011

Survey Interviewer

Outbound call center conducting surveys and courtesy calls to customers for a marketing research firm.

*Awarded twice for "Top Producer"

*Received certificate for “Model New Employee”


Westminster, California 1/2009-12/2010

Guest Services / Photographer

Photographer for Lifetouch Portrait Studios. Photographed all ages individually as well as groups up to 15. Responsible for portrait sales, customer service, inventory and administrative duties such as cashiering, reports and bookkeeping.

*Awarded bonus for highest studio sales average


Seal Beach, California 1/2007-6/2008

Office Manager

Office manager and executive secretary to the CEO of the company; responsible for maintaining all client records, all office procedures including, but not limited to accounting, bookkeeping, bank reconciliations, chart accounts, general ledger, journal posting, generated daily and weekly reports, bank deposits, A/P, A/R posting, accounts receivable, accounts payable, billing, payroll, filing, receiving, data entry and customer service. D & S ACCEPTANCE

San Dimas, California 1/2007 - 12/2007

Administrative Assistant

Provided customer service for incoming call center; responsible for credit card billing for several martial arts studios nation-wide, A/R posting, collections for past due accounts, invoicing, data entry for new and continuing applicants, filing, and updating client information EDUCATION AND TRAINING

Azusa Pacific University

Bachelor’s Degree

Citrus College

Graphic Design Certificate

Griswold Adult School

Office Professional Training

Regional Occupational Training

Fashion Merchandising

Azusa High School

General Education


Foothill Intermediate School - Honor Roll / Scholastic Society Regional occupational Program - 1s t Place: Product Presentation: Set Design and Display Citrus College - Dean’s List / National Dean’s List Citrus College - 1s t Place: Logo Design Contest

Citrus College - 3 drawings selected and displayed at Cal State LA Museum Lifetouch Portrait Studios - Highest Sales Average Lifetouch Portrait Studios – Highest District Sales Average Bonus Award Maritz Research - Top Producer (twice)

Maritz Research - Model New Employee Award

Fundraising Services – Acknowledged for maintaining highest credit card donations

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