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Business Analyst

Location:
Flower Mound, Texas, United States
Posted:
January 22, 2018

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Saket Iswara

Flower Mound, TX

682-***-****

ac344h@r.postjobfree.com

EDUCATION

University of Texas at Dallas, Richardson, TX

B.S. Graduated in 2016

Areas of Concentration: Psychology, Research, Data-Sciences

COURSES AND TRAINING

Amazon Web Services Course

CRM-KANA/Salesforce

Big Data Workshop

Python for Data Sciences

SQL for Data Sciences

CERTIFICATIONS

Python for Data Sciences

SQL for Data Sciences

IRB (Certification for Research)

SKILLS

Python

JavaScript

SQL

JAVA

Swift/iOS/XCode

Salesforce

V-model

Agile

Waterfall

Public Speaking

Unity

Unreal Engine

Microsoft Excel

Microsoft Office, Outlook, Word, Publisher, and PowerPoint

General Office administration practices and process

Research and analytical skills

Graphics & Social Media

EXPERIENCE

Optum/United Health Group, Richardson, TX

Consultant Oct 2016-Oct 2017

Tested highly scalable CRM platform, utilizing Salesforce technology, designed to improve efficiency and hold time by 30% through identifying recurring defects

Ranked in top 20% of employee performance to assist internal and external customers with technical issues

Received most productive team due to improved efficiency by 30% in the month of March 2017

University of Texas at Dallas, Richardson, TX

Researcher August 2015 - December 2015

Implemented a memory-based program utilizing Java and MATLAB

Designed multiple experiments and performed data analysis to create effective data reports

Interacted with different participants to analyze in multiple experiments

Designed multiple experiments

University of Texas at Dallas, Richardson, TX

Research Assistant August 2014 - December 2014

Aided researchers and interacted frequently with participants

Instructed participants how to participate and utilize Java-based application for the experiment

Recorded data of participants’ musical knowledge

Compiled data utilizing MATLAB and Java

NV Technologies, Dallas, TX

Business Analyst Intern June 2012 – Oct 2016

Supervised a three-member off-shore team for Java applications which ensured zero production defects for successive monthly releases through Agile SDLC

Developed mobile and desktop applications utilizing XCode

Engaged in conversations between business, SMEs, tech leads and developers, translating business needs into technical requirements, understandable for both tech and non-tech teams

Organized data for company utilizing Python and SQL

Improved efficiency recruiting candidates, resulting in increase in sales by 15%

Optum/United Health Group, Richardson, TX

QA Intern 2012 - 2016 Summer

Excelled as top intern of my group

Consistently communicated and resolved issues with client

Organized data utilizing Microsoft Excel

Wrote unit test cases and tested various modules, performing end to end testing of project for KANA Enterprise based software designed for CRM purposes in Waterfall Model

LANGUAGES

English- native language

Spanish- Beginner

MEMBERSHIPS

Big Data Club (at University of Texas at Dallas)

Alpha Epsilon Delta (at University of Texas at Dallas)



Contact this candidate