Customer Service Sales

Courtney Bruce

**** * **** ** ****** City Mo ****6

Cell:816-***-****

*******@*****.***

Summary:

Resourceful server who consistently meets and exceeds productivity goals. Committed to delivering success through effective personnel and work flow management.

Skilled and committed to addressing customer concerns with speed, accuracy, and professionalism. excellent with making sales and connecting with customers.

Goes above and beyond basic administration. Excellent work ethic and strength in boosting company morale.

Skills:

High customer service standards Able to manage stressful situations

Dedicated to process improvement Negotiation competency

Excellent communication skills Perfect attendance

Articulate and well spoken Striving attitude, dedicated worker

Handle money and credit card transactions Eager for work everyday

Able to multitask

Experience:

Ted's Escondido- 02/2016-04/2016

Lee's Summit

Responsible for opening the front and back of the house, Cleaning duties, Taking and submitting orders, Expediting and delivering food, Apply Customer service skills,

Having the ability to provide customers with further information about our menu and other items.

Backyard Burger- 11/2015-01/2016

Lee's Summit

Taking orders on register, Cash and credit card transactions, Expediting food, Working the drive thru, Cooking, Cleaning duties, Customer service skills, Stocking and

counting inventory.

On Call Care Services-09/2015-11/2015

Belton

Running errands for client, Setting up appointments and providing transportation to the appointment, Helping with around the house chores daily, Preparing meals, Handling medications and having them set up for the client, Help with bills and other physical activities after surgeries.

Waffle House=03/2015-08/2015

Taking and calling in orders, Expediting, delivering, and cooking food, Operating register, Handling cash and credit cards transactions, Drawer change, Customer Service, Fills, Providing customers with company morale/

Q39- 03/2015-05/2015

Kansas City

Greeting customers, Keeping them calm during dinner rushes, Making reservations, Seating customers, Cleaning duties.

Waffle House- 03/2014-07/2014

Belton

Taking and calling in orders, Expediting and cooking food, Cash and credit card transactions, Operating register through a tablet app, Cleaning duties, Drawer change.

Burger King- 11/2013-03/2014

Taking and submitting orders, Expediting and cooking food, Working the drive thru, Multitasking, Cleaning duties, Closing the lobby.

Teter's 04/06/2017- currently employed

Bolivar

In charge of leading crew, Unloading and loading trucks, Counting inventory, Scanning and packaging product to be shipped out, Production making the product to be shipped.

R.O.M 6/1/17- 8/01/17

Production, making metal doors for buses, ambulance, and military. Used many tools and saws. Was required to have a keen eye for any tics or small scratches to the metal, as well as all the measurements. Was very thorough in going over each bottom rail prior to shipments.

Gulf Express 08/17/17 - 10/04/17

Had to resign from this job do to my middle son being admitted into the hospital. I ran a gas station with another coworker from the middle of the day, till closing. Was in charge of counting drawers, safe, stocking, inventory, cleaning, money handling and customer service.

Education:

Emanual Career Tech- Kansas city MO- GED

Penn Valley MCC- Kansas city MO- Some college requisites

References:

Jaeson Campbell 816-***-****

Kyle Wilson 417-***-****

Jordan Smith 316-***-****

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