Kim Stephenson

*** ***** ******** ******, **** #*067, Los Angeles, CA 90012 ac343b@r.postjobfree.com 661-***-****

Retired law enforcement professional – Offering 10 years of law enforcement and over 15 years of established administrative experience. Dedicated, proactive law enforcement professional with substantial experience in Supervision, Human Resources, Counseling and Case Management, whose qualifications include a detailed knowledge of not only deployment of solutions protecting State laws and mandates, but extensive case work involving investigative research and critical thinking analysis.

WORK EXPERIENCE

Regional Vice President

Freedom Equity Group - Bakersfield, CA - February 2015 to Present

Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. Approach potential clients by utilizing mailings, phone solicitation and referrals; making presentations to groups at company-sponsored gatherings; speaking and publicly to community groups on the subject of financial well-being. Determine clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments and ascertaining long-term goals. Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action

and long-term strategy implementation. Financially educating families to help them to achieve their retirement goals and build wealth.

California Registered Tax Preparer

December 2013 to Present

Under the California Tax Education Council (CTEC), Prepare federal or state tax returns in California, or assist in the preparation, in compliance with the California Business and Professions Code, Section 222**-*****, by completing the required education, maintaining a $5,000 tax preparer bond, and registering with the California Tax Education Council (CTEC).

Correctional Officer

North Kern State Prison - Delano, CA - January 2012 to February 2013

Observed and monitored any suspected illegal activity; relayed daily activity and inmate movement via two-way radio while dispatching all able bodies to monitor the surrounding areas during chow, yard and medical releases; coordinated with staff to ensure safety of the buildings and provided a building count to Central Control; safely and promptly responded to emergency codes and alarms; efficiently received and transmitted messages via radio to ensure proper staff and equipment was present during emergency incidents; deescalated incidents; collected and processed physical evidence from criminal activity, via investigation, which included making arrests, conducted interviews, coordinated, scheduled and conducted inspections and investigations to determine compliance with the CDCR rules and regulations; analyzed evidence, prepared and submitted reports and records to appropriate officials on each housing unit inspected, investigated or assisted; maintained records, reports, files and updates of C-files pertaining to inspection or investigation activities. Provided recommendation and assistance to Chain of Command/Officials in problematic areas with follow-up inspections as needed to ensure compliance; conducted death and complaint investigations pertaining to inmates and prepared appropriate report of findings and disciplinary action reports; coordinated with outside state, county and city agencies as required, interviewed witnesses; testified in court, interpreted and explained California Department of Corrections and Rehabilitation (CDCR) rules and regulations, via California Penal Code, California Code of Regulations, Title 15 and the Department of Operations Manual; ensured due process and timelines were met; provided arrest and control escorts; provided gun coverage as required and counseled one on one or groups of inmates on policy and procedure and program activities as needed.

During this period, I also completed four months of Acting Out-of-Class Counselor I (OOC-CCI) from Mar 2010 - Jul 2010, assuming the responsibilities of the job noted above.

Correctional Counselor I

Kern Valley State Prison - Delano, CA - May 2011 to January 2012

Functioned as primary link between the inmate and outside agencies, their families and the classification process; developed and maintained liaison with federal, state and local law enforcement; responsible for collecting and evaluating social behavioral and educational data on inmates; prioritized and organized case work; conducted interviews in order to evaluate and prepare inmates case work for weekly Unit Classification Committees (UCC) and biweekly Institution Classification Committees (ICC); investigated prior charges to ensure accuracy; investigated, via reports and findings any new charges to determine the degree of custody level, institutional placement and program participation during inmates confinement and explained the nature of findings during Committee hearings; generated 128Bs, reviewed juvenile records for prior offenses, generating an archive file as required prior to committee; provided resolutions and understanding to complex questions, interpreted and explained CDCR rules and regulations, via California Penal Code, California Code of Regulations (CCR) Title 15 and Department of Operations Manual (DOM); prepared detailed reports and provided institutional recommendations on inmates transferring, placement level, classification score and program placement; ensured inmates due process and timelines were met prior to and after committee; acted in a rotating capacity as a CCII for weekly committees; assisted in IDTT Committees; followed-up, tracked, and resolved case work needs and inmate requests; generated and submitted 128 G’s weekly to CCII for C-file approval, referred cases to Case Services Representative (CSR) and ICC as needed; updated various forms, such as: 840, 839 Score Sheets, 812s, 812Cs,127s, MDOs, MCSFs; conducted routine Olsen reviews; completed quarterly State board reports as required; facilitated with the coordination of custodial, Records Department, psychiatric and medical staff in the management and evaluation of psychiatrically disturbed or medically limited inmates; utilized various programs such as SOMS, Compas, DORMS, MCAS, Inmate Locater, OBIS, DECS, RSTS, which assisted in the overall monitoring and management of the case files; referred frequently to the CCR Title 15, DOM, training manuals; updated memos, emails, matrixes and various forms produced to assist the classification process; utilized Outlook as a tracking monitoring method to follow-up casework; prepared memos, letters and reports as needed; safely responded to emergency codes and alarms.

Correctional Officer

California Correctional Institution - Tehachapi, CA - November 2003 to December 2004

North Kern State Prison - Delano, CA - December 2004 to May 2011

Duties described in detailed above at NKSP.

Office Technician - Administrative

North Kern State Prison - Delano, CA - May 1999 to November 2003

Responsible for providing support to Captain, Lieutenant, Sergeants and 36 officers. Reporting frequently to Sacramento (Headquarters), Transportation’s Analyst and Chief’s Secretary. Acted as a liaison between the officers and Headquarters, being familiar with and typing various documents, such as: Adverse Action Reports, Investigative Employee (IE) Reports, drafting investigative reports, Timesheets (FALSA), Travel Claims, Transfers, New Hire Packages, Terminations, etc. Independently typed correspondence involving purchase orders, travel claims and travel advances, letters, memos, etc. Took dictation daily for incoming and outgoing correspondence; maintained tracking methods for expiration dates for licenses, medical and identification cards, purchase orders, Report of Performances, and application package updates. Participated in the hiring process: screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies. Updated, corrected ensured completeness of timesheets and travel claims monthly of staff, prepared and submitted to Headquarters; distributed checks and maintained records. Provided medical insurance, savings bond, and disability program information, by posting and advising employees of eligibility; provided application information; helped with form completion; verified submission; notified employees of approvals or disapprovals. Monitored unemployment claims by reviewing claims with captain and submitting to headquarters; substantiating documentation; maintained human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time. Oriented new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explained and obtained signatures for benefit programs and various other documents and forms. Documented human resources actions by completing forms, reports, logs, and records. Updated job knowledge by participating in educational opportunities; reading professional publications. Trouble shooter for technical support for various computer programs. Filtered the e-mail with updates, informative forms, memos, etc. Assist the Vehicle Maintenance Officer (VMO) with tracking methods for expenditures. Assisted as back up for the VMO's workload. Created, organized, and updated supervisory files for compliance with Department procedures and policies.

Office Assistant - Personnel Office

California Correctional Institution - Tehachapi, CA - December 1998 to May 1999

Performed salary determinations for appointments, reinstatements, transfers, demotions, punitive actions and range changes; collected data from payroll history and employment history to prepare employment verifications; determined FLSA calculation rate by utilizing special pays, shift and holiday for overtime rate; Assisted in preparing appointment documents and verify appointment eligibility; prepared miscellaneous PAR transactions for updating and documenting employment history; determined eligibility, tracked and verified

leave credit usage for FMLA, CTB, military leave, education leave, annual leave, sick and vacation; keyed personnel and payroll documents into SCO database; conveyed accurate information verbally and/or written personnel and payroll issues related to employees; maintained confidentiality related to employee's personnel and payroll information; prioritized and organized personnel documents and maintained Official Personnel files; processed and tracked account receivables and salary garnishments

Lead Secretary

California Department of Water Resources - Sacramento, CA - June1998 to December 1998

As lead Secretary provided support of four Administrative Assistants; supervised workload of Office Assistants; prepared travel expense claims, rental and overnight accommodations; reviewed and controlled all incoming and outgoing correspondence checking for proper routing, content, format, grammar, spelling, punctuation and overall compliance with departmental procedures and policies; took dictation daily; processed weekly staff reports; generated quarterly reports via committee meeting minutes; typed revolving checks; attended weekly staff meetings, whereby sharing concerns and providing objectives and resolutions; relieved the Chief

of routine office details and procedures; organized and prepared IT meetings and agendas

Word Processing Technician

Education and Inmate Programs Unit - CDCR - Sacramento, CA - May 1996 to June1998

Responsible for providing support to the Federal Grant Administrator; accountable for three federal grant program assignments under the Administrator; Improving America’s Schools Act (IASA), responsible for reviewing timesheets for IASA Teachers/Teaching Assistants; acted as liaison between the teachers and Personnel Department; VEATA, acted in the capacity as Secretary to the Advisory Council Board (ACB) for CDC, consisting of composing correspondence independently; made preparations for the attended ACB quarterly meetings for the purpose of taking minutes; arranged for travel accommodations for board members,

myself and Administrator; maintained travel claims and accurate updates of important announcements; quarterly met directly with Chairperson prior to the meetings to establish focus for the next Board meeting; ABE, developed and electronic tracking systems using ACCESS to track invoices and expenditures for the 33 institutions spending of ABE funds, having a budget of over $1 million.

Office Assistant

North Kern State Prison - Mental Health - Delano, CA - May 1995 to May 1996

Maintained calendars and meetings; scheduled and processed appointments for inmates based on medical chart summary and information; provided transcription assistance as needed; types various forms, memorandums and interoffice information relating to the inmates mental health; typed “ducats” inmate appointment sheets and distributed to the yards for calendaring to the Daily Movement Sheet (DMS); organized medical records when needed; responsible for office visit routing, answered telephones internally.

Elections Clerk/Typist II

Kern County Elections Division - Bakersfield, CA - May 1994 to November 1994

As extra help, provided general information over the counter and, via telephone, to the public regarding the processing of registering; absentee, permanent absentee and informing of polling sites; updated computer generated files and new business filings. During each election period, assisted in organizing, assembling, and distributing the ballets; assisted in public inquiries, via telephone, during the peak point of the election process.

Clerk Typist II

Kern County Health Department - Comprehensive Perinatal Services Program - Bakersfield, CA – October 1993 to January 1994

Responsible for providing indirect assistance to the program manager for a newly developed program called CPSP; surveyed doctors, via telephone; assisted in drafting surveys, created letters, memorandums, charts, forms, tables, fliers, graphs as necessary for advertising and follow-up; handled several incoming lines; provided information in the processing of the surveys and procedures necessary to becoming a primary care physician via telephone.

Transcriptionist

Sacramento Probation Department - Oakland, CA - March 1992 to October 1992

Responsible for analyzing casework and determined necessary course of action, via caseload of individuals on probation; prepared casework reports, communicated effectively verbally and in writing; provided the use of independent judgment and discretion to interpret and apply statutes, regulations, and policies and procedures to specific situations, logged, tracked and prepared casework to probation officers.

Transcriptionist

Kern County Sheriff's Department - Bakersfield, CA - June 1989 to August 1990

Responsible for transcription, content and overall correctness in crime reports dictated by Sheriff deputies; copied, logged, faxed and distributed crime reports as needed; received and sent confidential teletypes statewide pertaining to missing persons and stolen vehicle reports on a networking system; responsible for the handling of petty cash for over-the-counter purchases of crime reports; answered four incoming lines from the public reporting incidents or requesting general office processing information; routed calls as necessary;

assisted in dispatching Missing persons and Grand Theft Auto (GTA) calls.

Legal Transcriptionist

California Traffic Citation Service - Bakersfield, CA - February 1986 to June 1988

Assisted calls relating to Traffic Citations, transcribed various legal documents such as briefs, complaints, contracts, investigation reports, motions, legislation, petitions and depositions. Typed, subpoenas, warrants, letters, memos, opinions and other documents as required. Processed various legal documents by preparing legal forms with complete and accurate information from courts, clients, agencies and private organizations. Obtained necessary signatures, checked for accuracy of all outgoing and incoming mail while ensuring complete documents are received by or filed with the appropriate parties within time lines. Daily scheduled appointments, managed multiple attorneys calendars, taking and entering payments and expenses into management software, independently filed court documents and processed incoming files, assisted clients in preparing discovery responses, sent discovery requests and filed certificates of service. Created managed, opened and closed files; assisted attorneys in preparing for trial, requested necessary documentation which included DMV reports, drivers licenses, vehicle insurance, medical records, etc. and followed up with client

requests and concerns; handled general office procedures, including answering phones, relaying messages, politely dealing with sometimes difficult people via the phone.

EDUCATION

Certificate in Legal Secretary Criminal Justice/Correctional

Santa Barbara Business College - Bakersfield, CA Excelsior University (Online)

1985 to 1987 April 2004

Diploma in General Bakersfield College

Bakersfield High School - Bakersfield, CA Business Administration

1980 to 1984 June 1984; February 2006

SKILLS

Crisis Management, Risk Management, Leadership Skills, Strong Analytical Skills, Knowledge of Investigative Techniques, Knowledge of State and Federal policies and procedures, Effective Communication Skills, Typing, Ten-key, proofreading, strong interpersonal and social skills, team player,

excellent work ethics (10+ years)

State Licensed Insurance Agent - June 2015 to Present

Typing Certificate - June 2016 WPM: 55

Ten-Key - 160 KSPM

REFERENCES

Available on request

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