Resume

Sign in

Customer Service Data Entry

Location:
Arlington, Virginia, United States
Posted:
January 19, 2018

Contact this candidate

Resume:

*

MICHELE SIEGFRIED

***** ******* ** ****, ******, PA 19002 215-***-**** ac33sj@r.postjobfree.com Over many years of solid financial experience including mortgage loans and customer service. Highly motivated, deadline oriented, organized and flexible. Substantial experience in retail lending, and the ability to work independently or in a team environment. TECHNICAL SKILLS:

Microsoft Office products

People soft

Encompass

PROFESSIONAL EXPERIENCE:

Bayview Loan Servicing Company, 2016-to Current

Verify and examine Information and accuracy of loan application and closing documents. Assemble and compile documents for closings, such as title, insurance forms, and respa docs. Customer contact as well as scheduling the closing . Waypoint 2013-2016

Place orders for Customers

Customer Contact for status and delivery

Invoicing

Davita Village Health 2011-2013

Customer Service

Enter labs and data entry

Follow members thru in and out of hospital stays

Update the providers and members contact information Cmc Energy 2008-2011

Customer service

Energy Educator

Scheduler for Energy Audit

Data Entry

H & R Block Mortgage Corporation, 2002- 2007

Loan Processor

Account Manager II

H & R Block Mortgage Corporation is a nationwide retail mortgage lender for Prime and Non- Prime loans. H & R Block processes over $5 billion in loans annually.

Promoted to Loan Processor in 2004

Order title payoffs and outstanding documents

Managed a pipeline and calculated income documents to qualify customers

Reported loan forecasts to Team Lead

Reviewed, verified and researched customer credit reports to ensure qualifications

Trained new employees

Submit loans to underwriting for approval

Calculated income and credit grade and re-priced loans ADVANTA NATIONAL BANK/CHASE, 1996- 2002

2

Promoted to Loan Processor in 2004

Order title payoffs and outstanding documents

Managed a pipeline and calculated income documents to qualify customers

Reported loan forecasts to Team Lead

Reviewed, verified and researched customer credit reports to ensure qualifications

Trained new employees

Submit loans to underwriting for approval

Calculated income and credit grade and re-priced loans ADVANTA NATIONAL BANK/CHASE, 1996- 2002

Loan Processor

Advanta is a highly focused financial services company providing innovative financial solutions to small business owners and business professionals. Advanta is a publicly traded company on the NASDAQ stock exchange.

Order appraisals, titles and payoffs of customer loans

Calculated income documents and submitted to underwriting for approval

Member of the Sales Team and Pipeline management CONTINENTAL BANK/MID-ATLANTIC BANK 1985- 1996

Account Manager

Continental Bank is a community bank focused on providing customized banking solutions to individuals and businesses in its local markets

Managed customer accounts

Reviewed, researched and updated customer accounts for all changes and revisions. References Furnished Upon Request



Contact this candidate