Service Health Care

Summary:

Social Worker talented at setting consumers at ease and structuring treatment plans around each consumer's strengths. Helped individuals, couples, families, groups, communities and organizations develop the skills and resources to enhance social functioning and provide counseling, therapy and referral to other supportive social services. Passionate about social work and committed to providing the highest level of care to consumers.

Masters in Social Work with Bachelor’s in Art

Licensed: Master Social Worker, Child and Adolescent Needs and Strengths, C.A.R.A.T and CPR/ First Aide

Over 7 years of children mental health and child welfare experience

Investigate cases of child abuse or neglect and take authorized protective action when necessary

Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, and other services

Interview clients individually, in families, or in groups, to assess their situation and problems and determine the types of services required

Provide counsel to assist clients in developing skills to manage their social emotional problems

Education, Certifications and Language:

Education:

Master of Social Work - Herbert H. Lehman College, Bronx, New York 08/2011- 05/2012

Bachelor Degree in Arts- Herbert H. Lehman College, Bronx, New York 09/2008- 06/2011

Associate Degree in Art - LaGuardia Community College, Long Island City, NY 09/2005- 02/2008

Certification:

License in Master Social Worker- New York City 04/02/2017

License in Master Social Worker- CT Department of Health 01/11/2016

Child and Adolescent Needs and Strengths- New York (CANS NY) 01/06/2016

CPR and First Aid 01/04/2016

The 14 Collaborative Action Research and Treatment (C.A.R.A.T.) 01/04/2014

Language:

English

French Beginners (Currently Pursuing French Level 1, La Cite College)

Accomplishments

Harlem Hospital Center: Co facilitated the chemical dependent and survivor group

Safe Horizon, Jackson Height: Helped PTSD victims of domestic violence and other crimes

St. Dominic’s Home: Reduced hospitalization and keep family united together

United Odd Fellow and Rebecca Nursing Home: Helped patients to adjust to their new environment

Center for Human Development and Family Service: Gave families a break when caring for emotionally disturbed children, parents and families

Experience:

Market Research Interviewer Elemental Data Collection Inc. 9/26/2017- Present

Conduct telephone survey interview

Enter in online call center system

Document accurate non-bias data and clarify information

Maintain task focus and persistent as well as being persuasive

Child Protective Specialist Administration for children Services (ACS) 8/2016 – 7/2017

Investigate cases of child abuse or neglect and take authorized protective action

Assist clients to sort out options and develop plans of action while providing support and assistance

Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress

Assess clients' relevant skill strengths and needs

Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership

Work in collaboration with NY Family Court to develop permanency for children

Assistant Waiver Supervisor St. Dominic’s Home 10/2015- 08/2016

Supervise 35 social service support workers

Reviewed and approved 35 part-time staff documentations (progress notes, verification form, timesheet)

Complying with NYS OMH Home and Community Based Waiver Service Standard and Guidelines and duties outline in Program Manual

Plan, organize, direct, control and evaluate the delivery of social and community service programs such as children's aid

Investigate time conflict discrepancies between part-time providers and case managers

Hire and provide training for professional and non-professional staff

May maintain program statistics for purposes of evaluation and research

Implement life skills workshops, behavior management programs, and other community and social service programs under the supervision of social services or health care professionals

Interim Individualized Care Coordinator Supervisor St. Dominic’s Home 3/2016-6/2016

Supervised 7 case workers consist of 25 cases (clients)

Conduct individual and group supervision weekly which includes both clinical and administrative support to monitor and ensure best practice and program compliance

Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioral changes and responses to interventions

Track and supported each worker’s compliance with all mandates and deadlines

Establish administrative procedures to meet objectives set by board of directors or senior management

Participate in the selection and admission of clients to appropriate programs

Waiver Service Provider Cardinal McCloskey 4/2013- 08/2016

Teach clients anger management techniques, relaxation skills, impulse control skills, social skills, emotional coping skills and functional living skills.

Implement life skills workshops, behaviour management programs, and other community and social service programs under the supervision of social services or health care professionals

Applied positive reinforcement methods to redirect negative behaviors.

Assist parents with implementing consistent behavioral therapy technique in the home.

Referred clients to other programs and community resources to enhance treatment processes.

Assess and investigate eligibility for social benefits

Individualized Care Coordinator St. Dominic’s Home 10/2013- 10/2015

Interviewed clients individually and with families to determine services best address their needs

Completed intake assessments with clients and drafted community re-entry plans.

Provide mediation services and psychosocial assessments and providing tutoring sessions

Assessed, evaluated and addressed individual client needs and concerns.

Delivered comprehensive case management services.

Guide client through the emancipation planning process.

Reduced the unnecessary risk of institutional care by treating high-risk clients in the community.

Maintained a caseload of 7 clients, working under strict deadlines.

Maintained thorough case history records and wrote detailed reports.

Developed workable solutions for recurring problems for individuals and families.

Managed caseload and acted as an advocate for client’s rights.

Consulted with other professionals regarding the treatment of specific clients.

Advised clients in community resources, made referrals and devised realistic treatment plans.

Respite / Skill Building Worker St. Dominic’s Home 04/2010- 10/2013

Provide family with a temporary break from clients that are seriously emotionally disturbed

Teach and model interpersonal and social skills

Role play challenging situations

Meet with clients to assess their progress, give support and discuss any difficulties or problems

Provide crisis intervention Implement and organize the delivery of specific services within the community

Review client background information, interview clients to obtain case history and prepare intake reports

Interview clients individually, in families, or in groups, to assess their situation and problems and determine the types of services required

Internship St. Dominic’s Home: Community Based Program 09/2011-05/2012

Conduct home-visits (post discharge and follow-ups contacts) and documented

Conduct safety and awareness workshop, Organized client’s case record and case review

Assist in recertification application for client, Assist in locating resources within the community

Review client background information, interview clients to obtain case history and prepare intake reports

Provide crisis intervention Implement and organize the delivery of specific services within the community

Plan programs of assistance for clients including referral to agencies that provide financial assistance, legal aid, housing, medical treatment and other services

Internship St. Dominic’s Home: Foster boarding home 09/2010-05/2011

Provided supportive counseling with foster and birth parent and teens aging out of foster care

Provided psycho-education on special needs children and using homework assignment to help foster and birth parent understand their child

Review client background information, interview clients to obtain case history and prepare intake reports

Assess teens using the SAD scale, locating resources within the community

Attending FTC (Family Team Conference) meetings and accompanied caseworker to court hearings

Provide mediation services and psychosocial assessments

Meet with clients to assess their progress, give support and discuss any difficulties or problems

Establish administrative procedures to meet objectives set by board of directors or senior management

Respite / Skill Building Worker Center for Human Development and Family Service 03/2008- 04/2010

Provide direct care needs, supervision/ safety, and planned activities at home and/or the community

Implemented activities for child to help family to ease stress at home and improve family harmony.

Budgeting funds for child. Communicate with family and child, written and orally

Provide and records progress notes for each sessions

Assist child to acquire, develop, and access functional skills needed to function at home and school

Develop activities to enhance social, cognitive, daily living and environmental skills

Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions

Provide counsel and therapy to assist clients in developing skills to deal with and resolve their social and personal problems

Internship Safe Horizon, Jackson Height 12/2007- 2/2008

Receptionist at front desk, assist with monthly statistics, provide Daycare service

Schedule appointments for interviews, housing workshop.

Provide information regarding family court and immigration

Participate in the selection and admission of clients to appropriate programs

Assist clients to sort out options and develop plans of action while providing support and assistance

Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, day care and other services

Student Social Worker Harlem Hospital Center 9/2007- 12/2007

Assessed clients who were victim of a crime, Psychosocial assessment

Complete intake documents and follow up outreach, Complete CVB (crime victim board) application

Interviewed clients

Plan programs of assistance for clients including referral to agencies that provide financial assistance, legal aid, housing, medical treatment and other services

Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress

Highlights and Skills:

Crisis Respond Team Player Family Maintenance Detail-oriented

Training and Knowledge Empathy Excellent interpersonal skills Organization

Continuing Education Flexibility Ethical and Responsible Diversity

Attentive listener Strong communicator Excellent time management skills Courage

Volunteering And Professional Development:

United Odd Fellow and Rebecca Nursing Home 01/2006- 05/2006

Help arrange seating, serve breakfast and completed patients assessment

Muslim Family Service of Ottawa Islam Care Center, Ottawa ON 2017

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