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Insurance Data Entry

Atlanta, Georgia, United States
January 19, 2018

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Jeffrey D. Dickson

January **, ****

Executive Profile:

Over 40 years of Insurance experience starting from the operations and special products level through all managerial positions leading to COO and CEO positions in both public and private organizations. Results oriented hand’s on management experience for operations, claims and marketing disciplines in the P&C insurance industry. Succeeded in operating insurance companies plus related functions ranging in revenues from $30, Million to $3 Billion annually for domestic and international carriers including reinsurance treaty/facultative arrangements. An innovative executive able to recognize strategic opportunities for expansion of lines of business in all distribution channels. Experience also extends to startup companies and old line traditional carriers. The majority of experience curve is in claims management. Cost containment and risk management which is the core contributor of contribution to profit in any line of business. Currently retired living in Atlanta, GA.

Core Competencies:

Cost Containment

Business operations

Claims Control

Reinsurance (treaty and facultative)

Business Plan implementation

Technology Claims Management

P&L Experience

Strategic Planning

Organizational Structure

Marketing and Sales

Operational Efficiencies.

Profit Delivery through underwriting gains.

Professional Experience



Loss Mitigation Consultant Safe-Guard International/Goldman Sachs 11/13/2013---08/2014

Redesign of loss control and risk management of warranty lines with excessive combined loss ratios. Through the use of rules engines designed to audit data entry of claims which allowed call center work load to be focused on claims falling outside of underwriting guidelines. Initiated a call escalation process on First Notice of Loss submissions. Rewrite of exclusion language, implementation of rules engines, and other best practices for loss control on across the board risk management. Set up SIU and claim review process. With loss of reinsurance carriers and cancellation of treaties it required complete analysis of loss data inclusive of impact on capital and surplus of captive reinsurance facility. Set up training criteria for TPA’s and direct writers taking advantage of new rules engines financial controls and on-line submission. On-line submission was also implemented for smart phone use.

Jeffrey D. Dickson

January 11, 2018

Turngate Holdings, Inc. Norcross GA. 3/1/11 – 9/1/13 Served as Executive Vice President Operations and Claims of the Holding Company – Turngate as a Holding Company owned Georgia Mutual Insurance Company and had the pen on an MGA, TPA relationship with Cornerstone National Insurance and Federated Insurance Group. I served on the Board of Directors of Georgia Mutual and a Board Member of all three affiliates. All three entities write non-standard automobile insurance in which I had direct responsibility for claims, first notice of loss, salvage, subrogation, litigation, marketing, Insurance Department relations/issue and reinsurance treaties.

eAutoclaims, Inc. 1995 – 04/2010

Founded First American AMO in 1995 and took it public in 2001 changing the name to eAutoclaims, Inc. Served as CEO and Chairman of the Board. The company was a claims outsourcing platform specifically designed to process automobile insurance physical damage claims through automation and specific rules engines based on clients underwriting rules. The company wrote the entire claims platform for Fireman’s Fund Insurance

(all lines) and ran APD claims platforms for CNA, AIG, Sentry, Mercury, United Insurance and other direct writers. We wrote our own proprietary software platform being able to breakdown all estimating software from Mitchell, ADP and CCC. This allowed us to dispatch on any estimating platform.

The intellectual property was acquired by Accenture. Consultant -- Work-Out Specialist for Impaired P&C Companies 1985-1995 Workouts:

• Acceleration International Group, Columbus Ohio – Turn-around in nineteen (19) months. Continued in business until it was acquired by Great American in 2001

• Insurance America, Philadelphia, PA and San Francisco, CA. – Insurance America was a joint venture between Bank of America (SFO) and Capital Holdings Corp of Louisville, KY. This was an ill-fated venture in which BankAmerica was going to sell personal lines insurance (Auto and Home-owners) on the platform in 668 Bank of America branch lobbies. On opening day the Professional Agents Association filed suit against the venture under Glass Stiegel and prevailed. I was made president of the venture (Insurance America) to unwind the investment in the insurance company, finance company (Finance America) and mortgage company (Mortgage America). Insurance America was sold to Wausau Insurance and Allstate Insurance. Finance America was eventually sold to General Finance Company of Chicago, IL the mortgage portfolio was sold to Lomas and Nettleton in Dallas, TX.

• Sentinel Insurance Group, Los Angeles, CA. Sentinel Group was a provider of Credit Life and Accident Health insurance to financial institution and automobile dealers through F&I system integration with indirect finance sources. Sentinel had “Net-Cent” reinsurance treaties with Transamerica, GMIC and Credit Life of Springfield. The work out revolved around shoring up the contribution into the reinsurance trust account and fortifying the premium through upward deviation in order to support the risk. Sentinel was liquidated.

• Interloc Corp. Tampa, FL. Reinsurance brokerage with main line of business in the Equine and Bovine lines. The book of business was sold to Great American Insurance Group in Cincinnati, Ohio.

Jeffrey D. Dickson

January 11, 2018

American Bankers Insurance Group, Miami, FL. 1971 – 1984 Began career in the Insurance business with ABIG in March 1971. When I joined the company it was made up of two entities being a Life Insurance Company (American Bankers Assurance) and a P&C company (American Bankers Insurance Company) both public and traded on NASDQ Small Cap. Held positions of Asst. VP for Special Products, Vice President of Special Products, Vice President Financial Divisions, Sr. VP of all lines P&C. At this point (1978) the two companies Life and P&C mere merged into a single entity under the holding company of American Bankers Group and traded as a single stock on NASDQ ABIG. I was elected Executive VP of the Holding Company and President of the P&C Company. I managed seven (7) domestic businesses and one (1) international wholly owned subsidiary in Europe. We had at that time $3 Billion in Revenue (Written Premium). I instituted a matrix management system by breaking the lines of business into businesses for specific market channels with an organizational structure that consisted of a business president and a board of directors consisting of all resource functions of the parent. American Bankers was sold to Fortis and then subsequently to Assurant. U. S. Navy Veteran – Vietnam Veteran - Honorable Discharge 1968 Bachelor of Arts; History, University of Colorado, Boulder PMD - Executive MBA; Harvard Graduate School of Business, Cambridge, MA Strategic Marketing – Stanford Graduate School of Business, Palo Alto, CA Contact Data


Florida 727-***-****

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