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Certified Quality Assurance Analyst

Location:
Philadelphia, Pennsylvania, United States
Salary:
65000 annually
Posted:
January 19, 2018

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Resume:

Corinda Moore

**** ********** ******. ************, ** 19111. ac33ov@r.postjobfree.com. 215-***-****

Experienced and Certified Quality Assurance Analyst, successful in project management and Intranet content administration. Detail-oriented, energetic, and creative; always willing to learn something new.

WORK EXPERIENCE

CERTIFIED QUALITY ASSURANCE ANALYST & IT INTRANET CONTENT MANAGER

Janney Montgomery Scott LLC Philadelphia, PA - 2015-02 – 2017-12

•Handle dynamic manual testing of various vendor-constructed and proprietary applications with extreme attention to detail

•Identify, declare, prioritize and troubleshoot bugs and features of test products to shorten production timelines using TFS application

•Create ad-hoc queries and deliver reports with SQL/Brio to internal personnel

•Construct data-automation "Rover" programs in VB and Excel to assist and alleviate manual processes for Operations departments

•Certified Software Testing Engineer (2016)- exam by Pearson Vue/QAI- familiar with Agile methodology

•Aid in the build of the IT section of the company's new Intranet and manage IT department content

SENIOR WEB ADMINISTRATOR- LEVEL 2

Janney Montgomery Scott LLC Philadelphia, PA - 2012-07 - 2015-02

•Handled customer calls to assist clients with navigation or troubleshooting on firm site

•Generated miscellaneous reports and query results by request and handle general clerical duties- scanning, digital filing, etc.

•Assisted in the development of new SharePoint-based Online Access website system

•Developed tool tips on the FAQs section using C++ for client website and worked on miscellaneous projects and presentations

PRODUCT DEVELOPMENT SPECIALIST

Janney Montgomery Scott LLC Philadelphia, PA - 2010-03 - 2012-07

•Created mapped pdf documents and designed segments of the new Account Opening system

•Spearheaded project for on-boarding brokers into the firm as the New Account Transition Specialist

•Handled troubleshooting for the New Account Opening applications for the company's 110 branches

NEW ACCOUNTS ASSOCIATE

Janney Montgomery Scott LLC Philadelphia, PA - 2008-02 - 2010-03

•Completed general clerical duties: scan paperwork, open new accounts, run requested queries, etc.

•Created client Online access by processing E-delivery forms and assisted in On-Boarding client setup

•Produced policy and procedure manual and assisted branches with general account issues

SECRETARY

Donnelly & Associates LLC Conshohocken, PA - 2007-11 - 2008-02

•Temporary assignment- performed duties such as switchboard operator, copy clerk, and typist

•Greeted clients and completed general clerical duties such as filing and mailings

EDUCATION

BACHELORS of ENGLISH

Pennsylvania State University - Altoona, PA 2000 – 2004

Member of Sigma Tau Delta- English Honors Society

CERTIFICATIONS/LICENSES

Certified Software Test Engineer- 2016

SKILLS

•Solid proficiency in Microsoft Office applications, SQL, CSS, HTML, Visual Basic, XML, Adobe LiveCycle and 60 WPM typing

•Two fantasy novels published- October 2006 and June 2012 ("The ShadowStalker", "Half-Breed")

•Extensive artistic skills- 62 art contests won throughout lifetime



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