Customer Service Management

CURRICULLUM VITAE of TLOTLO NICOLE ROBERT

Name : Tlotlo Nicole Robert

Sex : Female

Age : 26

Nationality : Motswana

Identity Number : 177922815

Languages : English and Setswana

Marital Status : Single

Dependents : None

Res. Address : Plot 50786 Phakalane, Phase Two

Gaborone Botswana

Postal Address : P O Box 21920 Gaborone, Botswana

Contact Numbers : 002**-********

Competency skills

Good communication skills and public speaking

Multi-tasking skills

Ability to work in fast paced environment.

Agile and adapt to changes easily

Able to prioritize and meet deadlines

Education and Qualifications

1.Final year-Associate Degree- Events Management ( Limkokwing )

Subjects covered

Events Management

Operation of Events

Entrepreneurship

Law and Ethics of Events

Bidding

Introduction to computer skills

Basic Accounting skills

Presentation and Study skills

Professional communication

Wedding planning

Introduction to risk Management

Introduction to Photography

Customer service

Event advertising Principles

Events Marketing and Sponsorship

Health and safety

2.Certificate in Fashion and Design ( North West School of Design )

Subjects covered

Pattern Engineering

Fashion Retail

Fashion Buying

Garment illustration

Garment Construction

3.High School

Livingstone Kolobeng College - 2010

Achievements

Showcased at the Retro Vintage Kolektion fashion week in April 2015 at Johannesburg

Showcased at the fashion Extravaganza in Gaborone March- 2015

Showcased at Fashion Fun day in Gaborone in June - 2014

Featured in Mmegi Fashion page and Pula Power

Interviewed by Yarona FM on two occasions - 2016

Selected to be Student Ambassador at Limkowing - 2017

Hosted Retro Vintage Kolektion Fashion show in partnership with Mercedes Benz for the First time in Botswana - 2017

Brand Owner of fashion house called ‘skaots’

Work Experience

Employed by Limkokwing during school vacation to do the following:

Student Recruitment and Registration

Record keeping

Planning School Events

Month End Reporting

Create and broadcast Jingles on Radio for the School

Volunteer work

Ushered at Botswana Farmers Awards

Ushered at Gabz FM 50 Change makers Awards

Hobbies and extra curriculum activities

Farming

Going to Church

Socializing

listening to music

REFEREES

Tutu Malebogo Rakapo : 72 461 119

Thuso Motshegwe : 71 278 396

Tsholofelo Zigwa : 74 221 933

Phukka Entaile : 72 362 929

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