Customer Service High School

**** ******* *** *** *******, California, ***** 323-***-**** **************@*****.***

Wendy Talamante

Objective

My main goal is to be part of an employment that will help me gain new social and communicational skills. I would like to work at a job that will allow me to network and expand my education in the hopes of accomplishing my future career goals.

Profile

I am an extremely committed and trust worthy individual. I graduated from a ‘college ready high school’ that helped me build time management and social skills. These skills have ultimately helped me become a more professional employee. As a former cashier at a sporting goods store and a sales associate at both clothing and shoe stores, I was able to master customer service skills. Being able to provide good customer service, with time, has allowed me to reinforce my leadership skills.

Education

Sep. 2009- June 2013

GPA: 3.8

Environmental Science And Technology High School

Los Angeles, CA

Aug. 2013- Present Cal State University Fullerton Fullerton, CA

Skills

Communicating effectively with costumers, co-workers, and employer(s).

Creating a positive working environment for the benefit of customers, co-workers, employers and myself.

Managing time efficiently on individual and or group projects.

Introducing innovative perspectives.

Employment History

August 2017 - Present Solstice Glendale, CA

oWelcomed and assisted customers

oSold sunglasses and accessories

oAnswered and made phone calls

oWorked on paperwork

July 2015-April 2017 Shoe Palace Huntington Park, CA

oManaged Shoe Palace team

oInvolved in management activities

oWelcomed and assisted customers

oSold foot wear, clothing, and accessories

June 2014-December 2014 Forever 21 Glendale, CA

oArranged and distributed go-backs

oPrompted store promotions and sales

oAddressed costumers’ questions and concerns

oEngaged in stock supply distribution

August 2013-February 2014 Big 5 Sporting Goods Glendale, CA

oEngaged in customer service

oAnswered and made phone calls

oFixed clothing, foot wear, and sports products

oCompleted individual and group projects

June 2010-July 2010 ESAT High School Los Angeles, CA

oAddressed parent, student, and faculty questions

oCreated emails, faxes, posters, tags, and filing folders

oArranged school and student document files

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