Customer Service Administrative Assistant

Rebecca A. Bruley

*** ******** **., *****, ** 832-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Highly trained, self-directed, and results-oriented with 15+ years customer service, on-the-job experience in a variety of capacities and environments. Accustomed to working time-sensitive conditions; ability to manage multiple projects simultaneously, and consistently exceed establish goals and objectives. EDUCATION

Alvin Community College

Associate of Applied Science, Office Administration-Administrative Assistant Graduated, Summer 2016 CORE COMPETENCIES

15+ years Customer Service Experience

Microsoft Word, Excel, Power Point, Access, Outlook

Record Management

Office Procedures

Communication Skills for Managers

Spreadsheet

Keyboarding

Adobe Acrobat, Visio, Publisher, SAP

Appointment Scheduling

Strong work ethic

Ability to cultivate, build, and retain partnerships

QuickBooks

RELATED EXPERIENCE

Enrollment Specialist, Alvin Community College May ’16 – August ’16 / May ’15 – August ‘15

Managed confidential student records both electronically and hard copy

Processed incoming new student admission applications; input up to 20-75 on a daily basis

Trained on in-house data management application, Datatel

Adhered to governmental policies and procedures regarding FERPA (Family Education Rights and Privacy Act) Office of Administration Student Worker, Alvin Community College Fall ‘15 – Spring ‘16

Trained new students on software applications pertaining to the Office Administration department

Communicated with individuals at all levels including administration, instructors, and students

Maintained four student boards with up-to-date relevant program information

Reformatted outdated material; created documents and assignments according to instructor guidelines

Researched, printed, and organized assignments for off-campus students with limited or no internet access ADDITIONAL EXPERIENCE

Hair Colorist, Adytum Salon Jan. ’08 – Present

Chemical Specialist, Inside Blu Salon June ‘04 – Dec. ‘07 Hair Stylist & Colorist, Internship, Salon E Nov. ‘03 – June ‘04 Bookkeeper, HEB May ’97 – Nov. ‘01

ACHIEVEMENTS

Dean’s List, Alvin Community College Spring ‘15, Fall ‘15, Spring ‘16, Summer ‘16 Certified in Microsoft Word

Certified in Microsoft Access

Contact this candidate