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Sales Manager

Maple Ridge, British Columbia, V4R 2W3, Canada
January 18, 2018

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Paul Dinsa

***** *** ******

Maple Ridge, BC V*R 2W3

Telephone: 604-***-****

Senior Operations & Business Development Executive

Offers an Excellent Track record in Multi-Branch Retail Organizations

Senior operations and sales manager with a successful track record leading and

developing productive teams and meeting challenging revenue and profit objectives

Innovative strategic thinker who is quick to grasp new ideas, concepts and the change necessary to grow the business in fast changing marketplaces

Tenacious by nature and adept in the selection coaching and the development of top talent

Very strong communications, organizational and follow-up abilities – works well with stake holders at every level

Consistently demonstrates good judgment, drive and a strong business acumen

Diploma in Finance – full appreciation for the close management of the P&L statement

An effective strategic planner and problem solver who executes new ideas with a high degree of commitment to continuous quality improvement and the delivery of bottom line financial results

PROFILE: Throughout my twenty plus year career in sales and operations management I have been responsible for overseeing the operations of districts comprised of a number of multi-million dollar stores in the consumer electronics sector – most recently with The Source division of Bell Electronics. I am adept at developing high performance teams, maximizing growth in sales revenues, generating bottom line profits and consistently improving service quality and customer loyalty. In addition, I am very strong in the area of controlling operating expenses and payroll budgets, handling personnel issues, accounting, merchandising, and all aspects of loss prevention. I obtained my Diploma in Finance from the Northern Alberta Institute of Technology, and I am fluent in English and Punjabi.

Career History

Rona, Vancouver, BC

ASM (2017- Present)

Responsible for sales staff and driving the sales for the store

Over see the entire store and new appliance department


District Manager (2016 – Jan. 2017)

Responsible for sales, staff and operations of 9 locations in northern BC

Turned around the district from -27% YOY lose to +5% YOY sales increase in 2016


District Manager (2014 – 2015)

Responsible for building the district in the three provinces including recruiting, training, coaching of sales staff and managers

Consistently performed in the top three districts. Average month over month net increase of 35%


Manager, Business Development (2011 – 2014)

In charge of special projects and implementing new policies and procedures including the deployment of a new POS system

Managed the deployment of Target Mobile in all Target Canada locations

Co-authored a comprehensive store operations manual in increase efficiency in the field

Utilized practical communication and negotiation skills to build trust-based business relationships with various departments within Glentel and external partners

Successfully launched the POS System and Target Mobile nationally

District Manager (2005 – 2011)

Responsible for district in Calgary from 2005 to 2007 and district in BC from 2007 to 2011

Handled the recruiting, training, coaching, and motivating of staff

Responsible for the sales, customer service, operations, payroll budgets, controlling of expenses, merchandising and loss prevention

Calgary district was performing in 12th place out of 12 districts when I took over in 2005. In 2006 had a sales increase of 103% over 2005 (4th place in the company). In 2007 22% sales increase over 2006 (placed 2nd in the company)

In 2007 I took over a newly creating district in BC. In 2008 performed 4th (1.5 million net profit) in the company. In 2009 increased the net profit to $1.7 million (number 1 in the company). In 2010 my district had an increase of $$2.1 million net profit and performed in 1st place out of 15 districts in the company

Over the years at Glentel I won numerous contests: including trips, cruise, golf trips, hockey tickets, TVs, etc.

District Team Lead (1999 – 2005)

Started my career in the summer of 1999 with Glentel Inc. as a sales associate and was promoted to store manager in January of 2000

In 2002 I was promoted to District Team Lead (DTL) and over looked five stores

Involved in the implementation of two POS as consultant and liaison from the field

Responsible for the sales and operations. As well as recruiting, training of staff for the 5 locations

During my career as a store manager and DTL I recruited and trained numerous sales associates and also trained promoted over a dozen managers


Diploma of Finance, Northern Alberta Institute of Technology, Edmonton, AB, 1989

Languages: Fluent in Punjabi and English

Additional Information & References on Request

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