Human Resources Employee Relations

Erin Dobson, MBA

*** ********** *****, *********, ******* L3X 2K6 Home: 905-***-**** • Cell: 416-***-**** • Email: ************@*****.***

Professional Profile

An organized and highly motivated Human Resources Professional with effective team-working and problem solving skills. Able to communicate and influence confidently at all levels and driven with a positive professional dedication to succeed.

Career History

Human Resources Generalist – Canada 2013 – present

PGi (Premiere Global Conferencing Inc.) - Telecommunications

Manage the Human Resource function for employees in Toronto, Ottawa, Montreal

Responsible for all Canadian recruitment, orientation, and on-boarding

Advise and coach managers on employee relation issues including performance and terminations

Responsible to manage company sponsored benefits, RRSP/DPSP and Paid Time Off

Manage STD, LTD, Leaves of Absence

Responsible for Canadian payroll

Work closely with global HR team on projects and initiatives

Member of Canadian acquisition team and responsible for team assimilation

Develop, implement, administer and interpret guidelines, policy and procedures

Responsible to ensure Human Resources compliance for Canada

Responsible to create and deliver training, as well as work with vendors

Human Resources Advisor 2009 – 2012

The Town of Aurora - Municipal

Work closely with HR Director, HR Manager and team on HR initiatives

Advise and coach directors and managers on recruitment, selection and retention

Responsible for vendor management and to oversee the entire recruitment process

Responsible for full-cycle recruitment including questionnaire development, interviewing, testing and salary negotiations

Responsible for all employee on-boarding and exit interviews, including analysis and recommendations from findings

Track and analyze statistics as well as control recruitment costs

Advise on policy and procedure, employee relations, training and performance management, and Health & Safety

Responsible for Corporate Training and Development including training needs analysis and management of corporate training calendar

Manage STD, LTD and WSIB including return to work and disability case management

Chair the Corporate Health and Safety Committee and manage Health and Safety for the corporation

Selected member of the National Quality Institute Excellence Team

Supervision of direct report including performance review

Human Resources Generalist 2007 – 2009

Kingbridge Conference Centre & Institute – Hotel & Conference

Full cycle recruitment including posting jobs, screening, interviewing, creating offer letters and assisting in salary negotiations. Orientation of all new employees

Advise managers and supervisors on policy and procedure, employee relations, recruitment, pension and benefits

Counselling and mentoring employees

Administration of HRIS, WSIB, LTD & STD, Group Pension and Benefits

Secretary and member of the Joint Health & Safety committee

Coordinate and assist in the delivery of training and development programs

Responsible for monthly reports; headcount, turnover, probationary reviews, annual reviews

Maintain vacation and sick time entitlements

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Human Resources Associate 2006 – 2007

CNA Canada, Head Office – Commercial Insurance

Provide support, advice and coaching to employees and managers across Canada in regards to recruitment, employee relations, policy and procedure.

Responsible for the recruitment process for all of Canada; internal & external job postings, liaising with recruitment consultants, screening resumes, conducting interviews of professional and administrative staff, conducting reference checks and preparation of offer letters and salary negotiation

Responsible for benefit and compensation administration, including benefit and pension enrolment and providing up to date and accurate data to the payroll and pension administrator

Participate in the creation and maintenance of policy and procedure

Responsible for the maintenance of employee files and HRIS

Human Resources Associate 2002 - 2005

Liberty International Underwriters Canada – Commercial Insurance

Responsible for recruitment activities; posting internally and externally, screening, interviewing candidates for entry-level to senior positions, conducting reference checks, preparing offer letters

Advised managers in matters pertaining to recruitment and employee relations

Administered HR policy and programs, including benefit enrolment, group RRSP, and pension administration

Assisted Sr. HR Generalist with administration of STD & LTD plans

Human Resources Administrator 2000 - 2002

Ontario Store Fixtures Inc.- Manufacturing

Conducted internal and external recruitment for hourly employees and salaried positions

Acted as a liaison between employees, union representatives and management personnel

Participated in labour relations by following the Collective Bargaining Agreement for issues such as disciplines, grievances, job postings, layoffs, recalls, benefits, vacation administration, leave of absence

Facilitated grievances at the 2nd step

Updated and maintained employee records and HRIS

Conducted investigations into incidences involving unionised employees

Facility Manager/Administrative Support 1996 - 2000

Camelford Graham Research Group Inc./Brand Equities – Market Research

Education & Training

Masters in Business Administration 2006

Centenary College, New Jersey, USA

3.75 GPA

Human Resources Management, Post – Diploma Certificate 2000

Seneca College of Applied Arts and Technology, Toronto ON

Graduated with Honours

Bachelor of Arts – History Major 1996

University of Guelph, Guelph ON

Member of HRPA since 2000

Professional references available upon request.

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