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Customer Service Engineer

Location:
United Arab Emirates
Salary:
Aed 5000
Posted:
January 20, 2018

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ROXANE M. GUZMAN

Zone **, Villa ** MBZ City

Abu Dhabi, UAE

È 050*******

: ac335d@r.postjobfree.com

OBJECTIVES

To gain more knowledge and skills in multi-tasking office works and to be able to support my family financially as well. Willing to learn in any different field and aiming to serve the company more successful.

JOB HISTORY:

Freelancer Recruiter: At Present

TAQEEF- Dubai

March 2015 – July 2016

HR Administrator

- Arranging and preparing documents for immigration and Tasheel .

-Assist in Recruitment and to ensure recruitment trackers are maintained and continually improved. (screening of CV’s, interview schedules)

-To Update the Tracker system for EID cards, passports, work permits and other related documents.

-To Arrange and coordinate the documents required for the Visa renewal of passports, company trade license and other required documents to PRO.

-Maintaining and updates the Personal files of the employees.

-To coordinate the PRO for applying ID card or labor visa for all employees.

-To apply a medical insurance card of the staff for renewals and new hires according to their categories.

Send out probation reminder emails to line managers and escalate any issues to HRO when appropriate

-Collate and input all relevant information relating to payroll on a monthly basis (new starters, leavers, benefits contract changes, sickness absence and maternity leave.

-Maintain and update HRIS employee and employee directory with any employee changes.

-Manage the leave system, including adding new starters and removing leavers.

-Draft new offer letters, contracts, probation letters, salary, and bonus or benefit adjustment

-Assisting salary letters for bank request and verification.

Al Zahra Hospital Sharjah

HR Department

Clock tower Rolla Sharjah

July 2014 – October 2014 – Temporary Job

-Knowledgeable in processing license of DHA, HAAD and MOH within the facility.

- Maintaining records, filing systems & computer files

- Recruitment and selection

- Updating & Processing reports

- Reporting to the executive manager about the day to day activities

- Collecting the documents from the employees for visa processing.

- Induction to the employees

- Expert in recruiting the people according to the company policy.

- Proficient in giving valuable decision and taking the feedback from the employees.

- Updating employee records

- Posting job vacancies.

Radisson Royal Hotel-Dubai

2011 - 2013

Engineering Coordinator

Engineering Department

-Monitor and control engineering budget and expenses in terms of purchasing

-Immediate actions to the problem in terms of repairs and breakdowns

-Check and control engineering supplies, issuance repairs and maintenance parts.

-Ensures all engineering records are complete and up to date

-Perform Microsoft applications (word,excel, powerpoint andothers applications)

-Office in-charge, accepting work order by phones, by emails and by work order request forms.

-Coordinates with concern departments or sections in courteous and efficient manner.

-Monitor engineering time sheets in (OASYS System) and submit to finance office on time with the approval of chief engineer or director of engineering.

-Answer telephone calls in a courteous and professional manner

-Accurately log telephones calls in a daily work list log sheets and relay to concern engineering sections in well and effective manner.

-Consistently follow up and monitor all works of the staff to avoid downtime.

-To ensure safety and satisfaction to the guest

-To attend guest request and requirements as quick as possible.

-Encoding of purchase requisition to purchasing system (FMC) of engineering materials spare parts and other requirements in term of engineering repair and maintenance use.

-To submit the LPO to the supplier by email and to follow up urgent items.

-Submit necessary reports and documents as required by Chief Engineer.

-Consistent coordination regarding maintenance schedule and maintenance report to be submitted to Chief Engineer.

MERITS AND AWARDS:

Employee of the Month of May 2013

Radisson Royal Hotel -Dubai

Sharjah Premiere Hotel & Resort

HR Executive

2008- 2011

-Arranging and preparing documents for immigration and Tasheel .

-Assist in Recruitment and to ensure recruitment trackers are maintained and continually improved. (screening of CV’s, interview schedules)

-To Update the Tracker system for EID cards, passports, work permits and other related documents.

-To Arrange and coordinate the documents required for the Visa renewal of passports, company trade license and other required documents to PRO.

-Maintaining and updates the Personal files of the employees.

-To coordinate the PRO for applying ID card or labor visa for all employees.

-To apply a medical insurance card of the staff for renewals and new hires according to their categories.

Send out probation reminder emails to line managers and escalate any issues to HRO when appropriate

-Collate and input all relevant information relating to payroll on a monthly basis (new starters, leavers, benefits contract changes, sickness absence and maternity leave.

-Maintain and update HRIS employee and employee directory with any employee changes.

-Manage the leave system, including adding new starters and removing leavers.

-Draft new offer letters, contracts, probation letters, salary, and bonus or benefit adjustment

-Assisting salary letters for bank request and verification.

Al Khalili Group -

2003 – 2007

Muscat Oman

HR Executive

Ensure recruitment trackers are maintained and continually improved.

Initiate the new hire checklist and process in a timely manner.

Create a personal files for all new starter and ensure that all documentation is present and completed.

Send out probation reminder emails to line managers and escalate any issues to HRO when appropriate

Collate and input all relevant information relating to payroll on a monthly basis (new starters, leavers, benefits contract changes, sickness absence and maternity leave.

Maintain and update HRIS employee and employee directory with any employee changes.

Monitoring and track training sessions for reporting purposes.

Responsible for processing of all employee benefits.

Manage the leave system, including adding new starters and removing leavers.

Draft new offer letters, contracts, probation letters, salary, and bonus or benefit adjustment

Maintain and employee and general files.

COLLEGE: Lyceum of the Philippines

Intramuros, Manila

Degree: Bachelor of Science in Tourism

SECONDARY Tumauini National High School

Tumauini Isabela

1991– 1995

ELEMENTARY Tumauini North Central School

Tumauini Isabela

1985 – 1991

SKILLS AND INTEREST

Knowledgeable in MS Office. Customer Service Oriented and Goal Oriented

Update Visa status: Spouse Visa



Contact this candidate