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Customer Service Representative

Palatine, Illinois, United States
January 17, 2018

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Katarzyna Reps

*** * ****** **

Palatine, IL ****4

Mobile: 224-***-****



Seeking a position where I can utilize my skills and grow within a company. I strive on being a team player and a goal seeker.

Sales Support Representative

Guarantee Trust Life Insurance 04/2013-2017

Answering In-bound phone calls, Assisting with out-bound calls

Screen and process new agent contracts Brought to our system

Making Contact for Agents and Agencies with valuable information

Ask for business regularly and follow up with key accounts

Managed contact for the management system

Maintain a positive work environment and working strongly towards the company goals

Customer Service Representative 02/2008 – 2013

PNC Bank, Niles, IL

Providing consultations to customers and recommending financial investments.

Excellent knowledge of banking principals to help foster strong customer relationships.

Responsible for managing and balancing daily financial transactions.

Manage the cash vault, cash shipments, employee training and following established security protocol.

Harris Bank, Rolling Meadows 2006-2007

Teller Supervisor

Providing Professional and courteous customer service

Authorized payments, large financial transactions, Provided sales leads and managed new opening accounts

Used Risk assessment at all times


Accepted National City Fraud Finder Award

CPR, AED, First Aide Certification by the American Heart Association

Bilingual, Fluent in Polish and English

Computer knowledge on banking systems


Guarantee Trust Life (Please contact Susan Oei with Human Resources)

1275 Milwaukee Ave

Glenview IL, 60025


PNC Bank

Eduardo Garza


Personal/Professional Reference-

Personal-Nanny As needed job

Samantha Burdick, LPN – Care Manager for Assisting Hands

121 N. Iowa

Addison IL, 60101


Contact this candidate