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Customer Service Technical Support

Location:
Oklahoma City, Oklahoma, United States
Posted:
January 17, 2018

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YANN C. DJO BI

**** ***** **, ******** ****, Oklahoma, 73132

Phone: 405-***-****

Email: ac32vr@r.postjobfree.com

D.O.B: 12/19/1986

Objectives:

I am looking for a job related to Telecommunications, Network administrations and Technical support. I am interested in a position that will help me consolidate and develop my skills in Networking. I am willing and excited to prove myself and also exceed the expectations of my employers.

Education:

-2017-2018 Cisco Network Academy

Pursuing CCENT CCNA CCNP

-2010-2011: Business Administration emphasis on Management at University of

Central Oklahoma, Edmond, Oklahoma. Student # *202286486

-2004-2007: Bachelor degree business administration emphasis on Finance at University Institute

Of Abidjan. (www.iua-ci.org) Student # 1-000020

Summary of Qualifications

-Currently pursuing CCNA Security certification

-Bachelor in Business Administration major: Finance

-Computer skills, MS Office EXCEL, MS Office Word. Operating Systems (Mac & PC, Linux).

-Bilingual fluent in French and English

-Customer service and Presale experience.

-SalesForce and GRS

-LAN Network configuration and troubleshooting.

-Knowledge of Switching and Routing configurations.

-Computer troubleshooting skills (hardware and software)

- Implement basic network connectivity between devices.

- Design an IP addressing scheme to provide network

connectivity for a small to medium- sized business network.

Work Experience

-Currently Technician Engineer at Seagate Technology

-Currently Freelance Technician representative at HelloTech

-2012-2015: Distribution Specialist at Jasco Products

-2010-2012: Inventory controller and Sales Associate at Wal-Mart



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