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Human Resource Customer Service

London, Greater London, United Kingdom
January 17, 2018

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Kingston University, Kingston Hill, Kingston upon Thames, Surrey, KT2 7LB



A Business Management undergraduate student studying at Kingston University Business School. Hard-working, honest and motivated individual with the drive to achieve and excel. An active learner with practical organizational and time management skill. Able to receive and communicate ideas clearly and effectively.

Looking for an opportunity to further enhance the knowledge and skills through an internship in Human Resource department for personal and professional growth.


Business Management BSc (Hons), Kingston University, London,

September 2016 – Present

1st Year: Marketing Practice, Organisational Behaviour, Business Statistics & IT, Business Readiness and Skills, Economics for Business.

2nd Year: Human Resource Management, Operation and Project Management, Business Accounting, Entrepreneurship.

Access to HE Diploma (Business), Uxbridge College, Uxbridge, Middlesex, UB8 1NQ

September 2011-2012

Business Management



Communication and study skills

Information and technology


Kingston University, Kingston Hill, Kingston upon Thames, Surrey, KT2 7LB


Higher Secondary Education Board Examination (HSEB), Columbus Higher Secondary School, Sankhamul Marg, New Baneshwor, Kathmandu

2008 – 2009


Business Organisation and Office Management



Cash Office Responsible (COR), Hennes and Mauritz (H&M), London, Hounslow

May 2016 – 2017

Responsible for daily organization of the Cash Office

In charge of all the money handling from money transports and providing change for the registers

Daily account reconciliation and payroll verifications.

Inform, train and update employees on cash procedures and stores routines

Organised, structured and able to communicate well at all levels.

Support and assist colleagues on the store floor.

Sales Advisor, Hennes and Mauritz (H&M), London, Hounslow

October 2014 – 2016

Assisting the customer with excellent customer service

Processing Payments, exchange and refund

Maintain and ensure the store stock levels and display standard

Promote on going sale and special offers

Handling customer complaints or handing customers on to management


Kingston University, Kingston Hill, Kingston upon Thames, Surrey, KT2 7LB


Sales Assistant & Cashier, Sweets From Heaven, Uxbridge

July 2012 – 2014

Provide excellent sales service for customer satisfaction

Assist with the sales process by maintaining a fully stocked store

Actively involved in the receiving of new shipments

keep to date record of the product by stocktaking

Maintain the store condition and visual merchandising standard

Open and close the store at the given time

Accurate record of the financial transactions

Ensure proper money handling procedure and banking


Proficient in the use of Microsoft Office Software, PowerPoint and Microsoft Access

Excellent interpersonal communication skills developed from working and studying

with the wide range of people from diverse background.

Fluent in English and Nepali

Teamwork skills, with demonstrated ability to work collaboratively as part of a multidisciplinary team

Able to prioritize and organize the task

Able to work effectively under pressure and adapt the changes according to the need

Able to take in charge of the task and execute it in the highest standard possible

Completed three months Barista & Coffee Art course in Hong Kong

Keen traveller and nature enthusiast

REFERENCE: Available upon request.

Contact this candidate