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Quality Manager

Hickory, North Carolina, United States
January 17, 2018

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Quality leadership position with opportunity to teach and deploy organization and process effectiveness within a growing business.


2016–Present SAFT America Inc. Valdese, NC

Manufacturer of high technology batteries for defense and medical applications.

Quality and Lean Manufacturing Manager 2016 – Present

Accountable for quality and lean performance of NC facility.

Implemented quality risk mitigation concepts across organization.

Rebuilt plant quality engineering team.

Developed production line leader management techniques.

Managed collaborative lean roadmap initiative events.

ISO quality management system representative.

Taught statistical analysis tools to value stream leaders.

2015–2016 GKN Driveline Inc. Newton, NC

Manufacturer of drive line systems for OEM light vehicle applications.

Advanced Quality Planning Engineer 2015 – 2016

Lead quality related new and revised customer product launch functions.

Quality liaison to OEM customer organizations.

Lead corrective action process for customer issues.

Trained peers and managers on acceptable AIAG guidelines.

2012–2015 Turbotec Products Inc. Newton, NC

Manufacturer of commercial twisted tube heat exchanger equipment.

Quality Engineering Manager 2012 – 2015

Responsible for all quality functions at NC and CT manufacturing facilities. Reduced customer warranty returns by 64% and internal scrap by 52%.

Established company quality related performance metrics.

Developed and lead customer and process corrective action process.

Partnered with purchasing for supplier development initiatives.

Trained production associates in test and measurement techniques.

ISO quality management system representative.

2008–2012 Sypris Technologies Inc. Morganton, NC

Manufacturer of steering and drive line components for heavy and medium truck applications.

Process Improvement Leader 2009 – 2012

Directed AOP waste elimination and capability projects with $1.4 million projected savings.

Cost savings liaison to corporate and finance organizations.

Plant support for learn by doing project structure.

Built process improvement culture with plant engineering group.

Designed improvement system to meet TS 16949 requirements.

Quality Engineer 2008–2009

Lead customer corrective action process.

Developed error proofing for carrier manufacturing.

Quality contact to component supplier organizations.

Analyzed data for customer PPAP submittal.

1993–2008 Continental Automotive Sys. Morganton, NC

Manufacturer of electronic braking and stability systems for passenger and light truck vehicle applications.

Senior Quality Engineer 2005 – 2008

Lead process quality effort for new customer product launches.

Process quality liaison to customer and supplier organization.

Lead corrective action process teams.

Implemented statistical process control methods.

Performed internal TS 16949 and layered process audits.

Assisted in equipment qualification studies.

Received corporate level new product launch award in 2007.

Six Sigma Process Specialist 2002 - 2005

Lead process improvement projects in multiple locations with cost savings of $1.5 million.

Coached black belts in American, Mexican, and Japanese facilities.

Lead improvement projects at multiple locations.

Developed and taught green belt level training material.

Supported teaching consultant and taught black belt level courses.

Certified as Six Sigma black belt in 2002.

Received corporate level process improvement award in 2004.

Production Supervisor 1997 - 2002

Directed 40+ assembly operators and process technicians to achieve departmental goals.

Assured production schedule and quality compliance.

Assisted HR team in policy administration.

Performed QS 9000 internal audits.

Participated in assembly area kaizen events.

Received corporate level production team awards in 1999 and 2000.

Quality Assurance/Maintenance Technician 1993 - 1997

Performed life cycle product test to validate results to product engineering specifications.

Maintained life cycle testing and product assembly equipment.

Developed equipment preventive maintenance system.

Lead department focused kaizen improvement activities.

1985–1993 Michelin Tire Corp. Spartanburg, SC

Manufacturer of radial tires for heavy truck applications.

Maintenance/Installation Technician

Maintained heavy truck tire production equipment.

Worked with PLC, heater controls, pneumatics, and AC/DC motors.

Supervised contract employees during equipment installation.

Estimated and ordered electrical installation materials.


2001–2002 Stat-A-Matrix Edison, NJ

Six Sigma Black Belt Certification

1995–1997 Montreat College Montreat, NC

Bachelor degree in Business Administration.

GPA 3.94, graduated magna cum laude.

1982–1985 Catawba Valley CC Hickory, NC

Associate degree in Electro-Mechanical Engineering.

GPA 3.701, named to presidents list.


Married with two children. Enjoy spending time with family and motorcycle riding. Active member of American Society for Quality. Plan to pursue foreign language studies.

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