Valerie Chou
240-***-**** • *************@*****.***
***** ******** ***** #* ****** Spring, MD 20906
OBJECTIVE
To obtain a position in the field of project management and exhibit my knowledge, skills, and experience. EDUCATION
B.S., Community Health May 2014
University of Maryland College Park, MD
Coursework: Accounting, Statistics, Communications, Biostatistics, Economics, and Psychology UX/UI Program August 2018
George Washington University, Washington, DC
Courses: User-Centric Design Research; User Interface Development; Visual prototyping and Wireframing; W Web Prototyping and Development
Study Abroad, South Korea June 2013 – August 2013
Y Yonsei University, Seoul, South Korea
EXPERIENCE
JBS International, North Bethesda, MD February 2016 – Present Project Coordinator, CWRP/CWCRT
• Work with operations team on the Child Welfare Reviews Project and serve as the main point of contact for logistical and planning activities related the child welfare reviews (Child and Family Services Reviews and Title IV-E Foster Care Eligibility Reviews) by working directly with state agency representatives, as well as Children’s Bureau Regional and Central Office staff.
• Communicate with child welfare professionals through a high volume of emails and telephone calls.
• Coordinate and participate in review planning conference calls.
• Collaborate with meeting planners to coordinate travel and hotel accommodations.
• Overseeing assembly and quality control of review-related materials.
• Assist with gathering, tracking, and processing of expense vouchers and honoraria for child welfare consultants.
• Provide onsite and remote technical support for all designated reviews
• Provide support in coordinating meetings which includes scheduling, room reservations, capture meeting notes and handling overall logistics.
Matthews Media Group (MMG), Rockville, MD February 2015 – April 2015 Call Center specialist
• Handle a high call volume of both incoming and outgoing telephone calls regarding clinical research study prescreening, record participant responses using the database or excel, and provide information and answer any questions based on pre-determined scripts.
• Perform duties as specified for each project, including data entry, proofreading, and other tasks as directed.
Adventist HealthCare, Gaithersburg, MD January 2014 – May 2014 Intern, Center for Health Equity and Wellness
• Increased access to care by conducting a variety of health screenings and counseling to community members.
• Participated in the planning, implementation, and evaluation of health programs.
• Worked on project evaluation, newsletter writing, and presentations in the community.
• Assisted in planning Annual Hospital Health Fair, implementation of innovative programs, and results evaluation
• Developed and executed preventative health screening presentations 2
• Developed and dispatched community wide health memos Prince George’s County Health Department, Landover, MD May 2013 – June 2013 Community Health Worker
• Promoted wellness by providing culturally appropriate health information to clients and providers.
• Increased access and awareness to primary care and services through community outreach.
• Assisted with the Healthy Start program by reaching out to participants, putting together health information, and making in home visits to participants. Long Fence and Home, Beltsville, MD June 2012 – August 2012 Field Marketing Junior Associate
• Attended various events as a marketing associate and spoke with potential customers helping set up appointments and providing an introduction to the company’s services.
• Attended departmental meetings and professional development trainings sessions. SKILLS
• Computer skills: Mac and PC operating systems, Photoshop, Illustrator, Lightroom, Final Cut Pro
• Proficient in project management tools including SharePoint, MS-Project, G-Suite, KnowledgeTree, Unanet, Deltek, Outlook, Excel, PowerPoint, Word, and Publisher
• Languages: Mandarin Chinese (fluent), Spanish (conversational), Korean (limited working proficiency) LEADERSHIP AND COMMUNITY INVOLVEMENT
• Suburban Hospital: Volunteer and Public Health Fellow o Assist the Community Health and Wellness Department and Care Coordination/social work Department
o Perform blood pressure screenings in the community, plan health seminars and events, create event flyers, and help social workers on printing discharge packets for patients using the EPIC database
• Tianyi Dance Team: Co-founder, Treasurer, and President of the first Chinese dance team at UMD o Helped create the team, managed budgets and bank account, applied for funding, directed the team, etc.
• Chinese Student Association: Vice President of External Affairs; organized mixer events with other organizations
• FACES Fashion Show: CORE member; planed and implemented fashion show on campus
• Other clubs: UMD Dragonboat team, Wushu, JASA, AASU, various dance groups