Customer Service Technician
Resume:
Jessica Carr
Maple Hts. OH *4137
******@*********.***
SKILLS AND QUALIFICATIONS
Clinical Technician / Nursing Assistant EKG Quality Patient Care
PACU, Peds, Ortho Unit CPR/BLS Certified Team Player
Phlebotomy Continuous Education Customer Service
Vital Signs Experienced ADLs for Elderly Flexible/ Punctual
PROFESSIONAL EXPERIENCE
Therapy Technician – Montefiore Nursing Home, 2011 – Present
Assists with organizing therapy services, programs, and activities by setting, following and/or modifying the therapy schedule to ensure that the therapists and assistants are productive at all times
Assists in transporting patients to and from the therapy room or treatment areas
Responsible for the coordination of equipment, calibration of tracking, ordering equipment and supplies as needed, the completion of temperature/cleaning logs, physician signature and date tracking
Work independently and utilize computers on a daily basis
Ensures a safe environment and demonstrate superior customer service
Clinical Technician - Cleveland Clinic, 1996 - 2011
Responsible for patient care in PACU, Peds, Ortho units
Drew blood, assisted with patient IVs, Arterial lines, Foley Catheters and general patient care
Monitored ventilated patients
Collected cultures / specimens for the laboratory
Operated the EKG machines
Answered multi-lined phones and placed patients within specified unit according to illness
Assisted unit coordinator with any type of administrative task or procedures
Completed any other tasks administered by management
EDUCATION
Cuyahoga Community College 2005
Associate of Arts
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