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Customer Service Technician

Location:
Bedford, Ohio, 44146, United States
Posted:
January 17, 2018

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Resume:

Jessica Carr

***** ********* **.

Maple Hts. OH *4137

216-***-****

ac32lr@r.postjobfree.com

SKILLS AND QUALIFICATIONS

Clinical Technician / Nursing Assistant EKG Quality Patient Care

PACU, Peds, Ortho Unit CPR/BLS Certified Team Player

Phlebotomy Continuous Education Customer Service

Vital Signs Experienced ADLs for Elderly Flexible/ Punctual

PROFESSIONAL EXPERIENCE

Therapy Technician – Montefiore Nursing Home, 2011 – Present

Assists with organizing therapy services, programs, and activities by setting, following and/or modifying the therapy schedule to ensure that the therapists and assistants are productive at all times

Assists in transporting patients to and from the therapy room or treatment areas

Responsible for the coordination of equipment, calibration of tracking, ordering equipment and supplies as needed, the completion of temperature/cleaning logs, physician signature and date tracking

Work independently and utilize computers on a daily basis

Ensures a safe environment and demonstrate superior customer service

Clinical Technician - Cleveland Clinic, 1996 - 2011

Responsible for patient care in PACU, Peds, Ortho units

Drew blood, assisted with patient IVs, Arterial lines, Foley Catheters and general patient care

Monitored ventilated patients

Collected cultures / specimens for the laboratory

Operated the EKG machines

Answered multi-lined phones and placed patients within specified unit according to illness

Assisted unit coordinator with any type of administrative task or procedures

Completed any other tasks administered by management

EDUCATION

Cuyahoga Community College 2005

Associate of Arts



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