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Customer Service Administrative Assistant

Garfield, New Jersey, 07026, United States
January 17, 2018

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Stephanie Carvajal

** ******** *****

Garfield, NJ 07026



Administrative Assistant with strong interpersonal and organizational skills with a keen ability to multi task a variety of challenges and responsibilities.


Modern Stitch & INK

Decorative Coordinator (Supervisor) May 2016-Present

Answer multiline switchboard.

Supervise big apparel companies orders to make sure goods were being decorated how customers asked.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently via email or multiline switchboard.

Routinely answered customer questions regarding pricing and merchandise

Examined job orders to determine quantity, stock specifications, colors and special printing or embroidery instructions.

Sunrise Senior Living January 2015 – February 2016

Certified Nursing Assistant

Provide high-quality patient care as an in-demand CNA within nursing-home settings.

Preserve patient dignity and minimize discomfort while assisting residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.

Complied with HIPAA standards in all patient documentation and interactions.

Belmont Gardens June 2014 – December 2014

Administrative Assistant

Answer multiline switch board

Receive and deposit payments from residents

Compose and help residents complete paperwork for the front desk

Care Plus NJ, INC (Fair Lawn, NJ) November 2012 - June 2014 Volunteer/Supportive Employment

Helped front desk coordinate patient/client care by composing intake charts, verifying insurance, and collecting copayments

Answered multiline switch board

Scheduled patients future appointments with psychiatrists

Posted ready to be sent mail and distributed incoming mail

Prepped psychiatrists schedule by pulling their charts for the day


2014 Bergen Home Care & Nursing CNA Certification

2005-2009 Paterson Charter School for Science & Technology High School Diploma


Bilingual in both Spanish and English with the ability to translate

Efficient in all Microsoft word programs

Provide excellent customer service

Ability to operate Shop Works systems

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