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January 17, 2018

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Dedicated HR professional with over 15 years of comprehensive experience in managing and leading a full spectrum of human resources program, services and functions, directs projects that improve efficiency while meeting deadlines and budget requirements. SUMMARY OF QUALIFICATIONS

* Highly adaptable communicator with excellent communication skills and interaction with all levels of management,

* Seasoned professional, with planning, execution and ability to handle multiple functions and activities in high-pressure environments with tight deadlines and goals,

* Possessing a proven ability to contribute to a company at both strategic and operational level when delivering people management strategies,

* Able to develop procedures, service standards and operational policies to reduce running costs of the unit,

* Flexibility to respond to a range of different work situations,

* Highly motivated, positive and goal-oriented, with demonstrated professionalism, attention to detail as well as the ability to build and lead effective teams.

* Excellent reputation as creative thinker, team player, employee relations, conflict Resolution, problem solver, and Personal records maintenance,

* Over seven (7) years of experience in the International sales and negotiation skills

* Technical acumen and understanding of key issues and dynamics of global enterprise network infrastructures, power energy and Information Technology,

* Strong convincing skills and charming personality,

* Proven ability to use influence and persuasion to achieve desired outcomes in a matrix organization,

* Excellent record of accomplishment of bottom line results and budgeting processes,

* A dedicated, result oriented candidate with more than 9 years of work experience as site engineer providing technical advice about, plan, organize and supervise construction project.

* Knowledgeable in computer applications: Software, Microsoft Office, Hardware & Office networking,

* Exceptional interpersonal skills,


Telecom Literacy --- October 2003, Advance Fiber Com. Petaluma, California USA 9.0E Operation & Maintenance, 8.0E xDSL, V5 Interface, 5.0 AccessManager

Telecom Literacy --- December 2002, London (InterWave Communication Inc): GSM Architecture, WXCII System, Wave Transit System, BSS System, & PCR System

Telecom Literacy --- March AFC Paris:

AFC’s OmniMax Product Family, Release 8.0 Features and Applications

Computer Literacy courses --- Public Relation Training 1990-1992: COMPAQ COMPUTER, Houston, Texas USA

Southern Technical College, Lafayette, Louisiana USA Electronics Degree, 1990

University of Southwestern Louisiana, Lafayette, Louisiana USA Business Administration, 1986


Feb 2014 – Jun 2014 IOTA Station Road26, CH-1295 Mies, Switzerland Contracted to Schneider Electric France, Tier 4 Data Center project PROJECT Supervisor

Managing construction sites and supervising contracted staff

Providing technical advice and problem solving

Follow up with Contractors and/or subcontractors to ensure their works comply with project design drawings, specifications & meeting planned dates in schedule.

Interact with Project Director for clarification in design.

Daily reporting about progress, non-compliance, delay in work to the project director.

Ensure that Communication regarding any changes in plan have reached the Contractors and/or Sub-Contractor’s Representatives.

Actively monitor the work environment for safety

Identify and highlight possible risk on project

Attend and review all benchmarking meetings


Stress management and adaptability

Commercial acumen Enthusiastic Attention to detail

Being proactive and commercially aware

Communication and organization

Writing reports and analyzing costs

Being calm and a good team player

Implementing engineering knowledge

Following safety and health guidelines

1999 – December 2013 International Gateway, Downtown Beirut area Lebanon Human Resources Director / Executive Manager

Guides and manages the overall provision of Human Resources services, and programs for the entire company. The major areas directed are:

Develop and implement a strategic human resource development plan, as well as policies and procedures that define human resource role around client needs while enhancing diversity in the workforce,

Ensure compliance with all legal requirements regarding employment.

Oversee capital expenditure budgeting considering project cost, financing costs, cash flow and return on investment.

Supervise and support management of rented property, including office premises equipment maintenance and repair, security and safety.

Lead the HRD in ensuring quality employee relations. Fair and equitable compensation decisions and opportunities for all employees, oversee payroll processing, labor agreement administration, training, performance management, employee assistance program,

Coordinates implementation of services; with the expectation of improved and efficient work processes and practices, staff recruitment and retention, cost savings, and collaboration between departments; provide assistance with and interpretation of HR related policies, procedures, programs, laws, fiscal planning, reporting, disciplinary procedures, and associate counseling,

Improved paperwork processing time by 50% by streamlining submission processes,

Saved 20% /year on payroll by reorganizing structure to eliminate unnecessary positions,

Established new application protocols that increased interview applicant quality,

Created new compensation structure that improved employee morale and boosted performance, Purchasing Director

My main responsibility is to search for the highest quality merchandise at the lowest possible purchase cost. Control purchasing department budgets.

Direct and manage all operations related to company-wide purchasing activities. Review and approve administrative purchasing and clerical procedures after determining which bids and procedures best meet the company’s needs.

Monitor macro trends in supplier and contract base and implement plans to react.

Build and develop relationships with key suppliers and customers.

Meets with vendors to negotiate improve pricing, product quality and delivery.

Analyze market and delivery systems in order to assess present and future material availability, participate in the development of specifications for equipment, products or substitute materials.

Prepare reports regarding market conditions and merchandise costs. Project Manager

Held and manage a 4.5 million dollars project for the expansion of eight thousand (8000) fixed telephony lines in various sites with the Lebanese Ministry of Telecommunication in Lebanon.

Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance,

Monitoring project for cost, resource deployment, timeliness and quality work,

Producing stage plans, highlight reports, risk logs, requests for change etc

Managing client expectations by ensuring the delivery of the highest quality service,

Planning, developing and executing schedules to ensure timely completion of projects.

Collaborate with the Operation of Finance staff to evaluate the project performance and to recommend refinements and improvements of all components of the proposal.

Establish and maintain on-going client relationships with the various parties to anticipate and resolve potential problems

Business Development Manager

Develop and build relationships with the Telecom sector in the Middle East region, Turkey, and Africa.

Revenue generation & sales target achievement through new strategy and innovative ideas.

Travelled extensively to meet with all our prospects & existing clients to build an internal support and implement communications plans

Aggressively identify opportunities, develop focus, and provide tactical business solutions.

Develop and execute strategies with each partner to ensure maximum advantage and maximize revenue impact to International Gateway.

Negotiate and close complex contractual agreements. Leverage all internal resources from nearly all functional areas including sales, product, engineering, legal, and marketing to accomplish my goals.

1995-1999 Electronic Office Supplies “CASIO Dealer”, Beirut Lebanon Technical Manager

Implement warranty program for over 2500 POS customers with all their aspects and needs.

Developed several report models to support long-range effective management.

Play a major role in the customer service department in helping & solving all sort of customer problem related to all Casio digital products sold in Lebanon.

Maintaining & building all computer hardware trouble shooting & diagnosing hardware and software problems. Set up various types of common use PC application. 1994-1995 Vitalis, Bikfaya, Lebanon

Marketing Manager

Michel Montingac brand, Health and Diet Foods products. Functions managed include Market Research, Market Planning, New Market Development, Advertising, Promotion, and Field Sales.

1993-1994 T L C, Beirut, Lebanon

English Teacher

Teach English Book1 & Book2 for 25 students of two different class levels. December 1989-1993 COMPAQ COMPUTER, Houston, Texas USA Production Supervisor Assistant

Work closely with top management in handling research assignments at the staff Vise president levels.

Innovating programs designed to maximize human productivity and organization effectiveness.

Assist in implementing self-Inspection Program for Spares Processes.

Receiving a special training in various areas: Line Operator, Rework Operator,

Diagnostic, testing and troubleshooting failure of various type of PCB boards, February 1989-January 1990 CAMERON IRON, Houston, Texas USA Site Engineer

Subs equipment experiment testing pressure for under water cabling, collecting and processing all sorts of data and measurement reading,

HVAC Heating Ventilation and Air-conditioning

Updating Record, performing servicing duties, checking for faults 1981-September 1989 Bisbano’s, Lafayette, Louisiana USA General Manager

Major accomplishments include implementation of a new system for more control and saving potential of improved labor cost, and cutting expenses,

Effective management techniques, purchasing, receiving, production, beverage service, scheduling, accounting, advertising, customer relation and food cost,

Excellent record of achievement in Sales as cash flow improvement, improve net earnings by 10 % through applications of creative cost reduction and control techniques,

1980-1981 American Food Management, Lafayette, Louisiana USA Team Leader

Control all aspects of food and beverage relating to the catering department. REFERENCES

Excellent business and personal references available upon request PERSONAL DETAILS

George Akiki, AOUKAR, Haret El Ballaneh, Email:, Tel: +961-*-****** English, Fluent American Citizen

Arabic, Native Language

French, Fluent

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