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Manager Project

Rahway, New Jersey, 07065, United States
January 18, 2018

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DONNA WHITEHEAD 908-***-****

Procurement / Buyer ̸ Strategic Planner ̸ Project Management

Proven ability to lead change and generate new procedures, processes, streamlined workflow, systems enhancements, best practices, standard operating procedures (SOP) and written training manuals. Known for decision making with technical expertise in hardware platforms and software solutions, as well as corresponding purchasing and inventory systems. Adept at solving problems, analyzing issues, and facilitating conflict resolution.

Experience in data analysis and financial reporting, and competitive bidding, including building and evaluating RFPs, benchmarking, and metrics to provide cost savings and project deliverables for procurement and business partners.

Vendor Relationship Management Negotiations IT Contracts SAP Oracle

Hosting Consolidations Financial Asset Management Variance Analysis Strategic Sourcing Ariba / eProcurement Systems Plan & Forecast Reporting Asset Planning & Management

Professional Experience

Metropolitan Transportation Authority (MTA), NYC June 2017-July 2017

Consultant Management Program, IT Finance

Supported and overseen for the MTA IT Finance division within the areas of Procurement Coordination, Planning and Management, supplier financial controls, and supplier planning.

Developed contract database of all suppliers, investigate and interpret the nature of purchase.

Aligned contract and POs terms and forecast with the Budget Forecast.

Supported business reviews and gathering of the user requirements.

ADP, LLC, Roseland, NJ 2004- Dec. 2016

Strategic Planning Analyst 2008 to 2016

Managed leased IT equipment for PCs, Servers, and iPads. Provided support for hardware maintenance platform renewals, returns and inquiries. Facilitated on-time lease returns, coordinated delivery and negotiated pricings. Prepared monthly forecast for asset management team with plan / forecast variance explanations. Managed and tracked physical assets and associated financial obligations for entire life cycle.

Contributed to FY14 financial goals and saving through examination of renewals for savings opportunities, consolidation (actual or tactical) of renewals in an effort to lower cost.

Validated outstanding accruals and resolved aging issues by doing system lookups to validate returns and lease amount open, in addition by working with facility engineer to confirm equipment was present.

Reviewed lease contracts, ensuring accuracy of terms and conditions.

Monitored vendor performance and score cards against competitors, and provided feedback during quarterly business reviews, which enhanced quality of procurement decision making.

Resolved invoice issues through collaboration with vendors, accounting, IT and other cross-functional teams, supporting continued strong business relationships and company financial asset management.

Created asset management standard operating procedures (SOP) document for off-shore teams, developing best practices and ensuring consistency of practices.

oConducted SWOT analysis, evaluating work flow.

oCollaborated with senior management on making procurement procedures more convenient and less time consuming, and ensured procurement policies were applied activities by documenting processes for training Philippians and Canadian users.

Analyzed statistics through reporting from Data Center Consolidations and financial reports which set the trend of operations purchases of new equipment never used, projects never started, dollars never spent,

Donna Whitehead Page 2 of 2

ADP, LLC, (continued)

driving asset management. Ensured all major data center hardware had active maintenance agreements, minimizing downtime.

Established user acceptance testing, identifying document errors in various user communities by system scenarios, utilizing worksheets for entries and questions.

Served as Project Manager of NJ facility closing, ensuring appropriate planning and administration.

Senior Buyer 2005 to 2008

Managed and sourced commodities to ensure best product and best price, leveraging competitive bid information and sound procurement processes. Facilitated sourcing events, prepared bid documents including requests for proposal (RFP), requests for quotation (RFQ), and purchase orders (PO). Developed bidders list, analyzed bid results and made recommendations for awards. Entered and processed Ariba hardware orders for internal users.

Achieved cost reductions through competitive bids, supplier negotiations, procurement programs and product specifications / requirements.

Established Ariba catalogs for identified commodities that enabled efficient electronic ordering, and ensured lead time and cost-related targets were met.

Researched vendors for new enterprise bid opportunities, to improve procedures and policies in support of organization goals for diverse companies.

Negotiated contracts for product fulfillment processing, accessing run rate, equity position, deliverables, and like-for-like returns to leasing company.

Identified and implemented cost saving and increased efficiencies across all US locations for hardware support. Transitioned / streamlined Oracle and IBM US and Canada HW maintenance contracts into 4 annual deals, reducing time and lapses in support and providing cost saving for renewals.

Senior PC Support Specialist 2004 to 2005

Provided technical guidance and support to clients. Installed hardware, ran backups, and assisted with system updates, hardware / software issues, troubleshooting communication configurations via modem / internet connections. Solved SQL and Oracle errors messages for PCPW and Pay Expert clients.

Assisted in writing documentation, supporting new features and procedures for product enhancement.

Mentored PC support associates with individual training needs, improving individual performance and customer satisfaction.

Additional Related Experience

NALFLEET INC., Springfield, NJ

Marine Operation Administrator / Office Manager

Provided comprehensive service to US and international customers, ensuring satisfaction and sales force productivity. Supervised warehouse operations for East coast and invoiced customers. Managed office services and 6 employees.

NALFLEET INC., Springfield, NJ

Purchasing and Inventory Control Manager

Prepared cost analysis reports and comparison sheets. Monitored / reconciled monthly inventory. Negotiated contracts and audited freight invoices. Distributed / purchased chemical products for 15 US warehouses.

Education / Certification ̸ Professional Development

AS, Fashion Merchandising, Wood Tobe Coburn, New York, NY

Completed 50 Credits, Kean College, Union, NJ

CAPM, Certified Associate in Project Management, Pending Test, December 2017

Technical Certification, The Chubb Institute, Jersey City, NJ

A+ Certification, PC Tech Learning Center, Jersey City, NJ

Certificate in Project Management Essentials, Rutgers University, New Brunswick, NJ

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