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Network Engineer

Inver Grove Heights, Minnesota, United States
January 15, 2018

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Inver Grove Heights, MN 55077 Objective To obtain an entry level position in the IT field where my skills and experience will be greatly utilized. Education Bachelor of Science in Computer Information Technology December 2017 Minnesota State University, Mankato, MN G.P.A 3.42 Minor in Business Administration

Leadership Daystar Leadership Academy

Experience Basic Certificate in Leadership Course March 2012 Advanced Certificate in Leadership Course June 2012 Served as the Leader of the Team for International Student Orientation. August 2015 Project Completed a team-based project to demonstrate the role of Social Engineering toolkit in an Organization Designed and Implemented a US Bank Switched Network System with active Vlans and Routing Protocols. Configured Cisco Routers and Switches with Python Scripting & Netbrain. Personal Skills Ability to effectively manage and execute multiple projects Willingness to go beyond what is required to exceed targets Eager to learn new skills and techniques to improve efficiency Professional Strategic problem silver, Verbal and Written communication, Leadership, Relationship Management, Skills Time Management, Organization and Prioritization, Budgeting, Business Development, Commitment to task, Problem Solving and Teamwork ability. Certification Cisco Certified Network Associate. CCNA (Cisco ID: CSCO13180890) December 2020 Employment IT Support Analyst 2015 - 2017

History Information Technology Solutions Center Minnesota State University, Mankato

Provided exceptional customer service via phone and Walk-ins to all IT Solutions center customers

Performed remote troubleshooting through diagnostic techniques and pertinent questions

Managed Customer Queries and Technical related issues by using a Ticket based system

(Cherwell) to monitor, update and keep track of progress.

Resolved Service desk issues including troubleshooting hardware and software issues

Analyzed, implemented, troubleshoot and maintained local site hardware (computer, printer, scanner, phone etc.), software, and operating systems. IT Administrator and Professional Support ( Intern) March 2017 - June 2017 Card Fulfiment Services North, Mankato

Generated network monitoring and performance reports for Local Area Network/Wide Area Network (LAN/WAN) infrastructure, provided trend analysis and capacity planning documents.

Supported various network products, technologies, and their associated components including routers, switches, firewalls, and VPN’s remote implementation.

Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems Network Administrator 2010 - 2014

Primose Technology Solutions

Resolved Security and networking issues, virus infections, and other desktop concerns.

Installed and Configured Network Server and workstations OS, Managed WAN and remote access, Managed and Configured Networking Technologies Components including routers, Switches, Firewalls, DHCP Server and VPN's remote implementation.

Successfully managed systems backups, archiving, and disaster recovery and provided network support

Installed and configured computer networks and systems

Assembled and Designed new network systems with proper routing protocols Honors/Awards Certificate In Networking Technologies Minnesota State University, Mankato Certificate In Information Security Minnesota State University, Mankato Certificate of Merit as a Lead Orientation Peer Mentor Minnesota State University, Mankato Dean’s List (4 Semesters) Minnesota State University, Mankato Volunteer Mankato Marathon October 2016

Experience Event Coordinator Mankato, MN

Kearney International Center December 2013

Fundraising Mankato, MN

Extra Information Security Student Organization (Minnesota State University) Member Curricular Networking and Security Student Association (Minnesota State University) Member International Business Organization (Minnesota State University) Member Honors Program (Minnesota State University) Member Technical Skills Software: Microsoft office suite, NetBrain, Operating System: Windows, Linux, Mac OS X, Ubuntu. Programming & Scripting: Python, C#, HTML, JAVA,

Database: Microsoft Access, Microsoft SQL Server, Oracle Security: Penetration Testing, Vulnerability Assessment, Breach Reporting, Application Security Others: Cisco Routers, Switches, Firewalls, Gns3, Packet Tracer, Cain & Abel, Wireshark, Network Protocols: TCP/IP, DNS, DHCP, POP3, SMTP, TELNET, VPN, NAT, TFTP, EIGRP, OSPF

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